Since 2005 or so, I have had a good amount of work done on three cars and one pickup truck at Uncle Rod's. This work has been a mix of maintenance, repair, and special/custom/upgrade work. Twice, they've inspected cars and brought them up to appropriate condition for me to make cross-country road trips. They repair what needs fixing, they advise what will soon or eventually need fixing and what makes sense to do all in one go (e.g., to avoid double-spending by doing a group of repairs that all require the same first ten labor steps, if one such repair needs doing right now and the others are soon to follow). By default they use quality parts and supplies, and their shop rate is entirely reasonable especially for the high quality of work. I'm a car geek, and I am very picky and particular about the work done on my cars and the parts and materials used. That can be a real pain in the (lug)nuts for shop and customer alike, but Mark, the service writer, does a terrific and friendly job of keeping everyone happy on both sides of the counter: he gets the parts and supplies I want, or lets me supply them if they're difficult to find, or on the occasion there's some reason I'm not aware of that my choice isn't a good one, he explains and suggests alternatives. As the diagnosis and repair proceeds, he keeps me well informed and promptly asks me whenever there's a decision that needs my input. And he keeps the techs happy by keeping the picky customer (me) out of their hair so they can get the work done. Rod, the owner, is personable and friendly. There is an air of competence about the shop that comes, I think, from the fact that the whole staff work hard and thoughtfully to do each part of every job carefully, correctly, and efficiently. I appreciate that. Also, they'll work on practically anything that has an engine, as long as it can be brought to the shop. Cars (new and old, common and and unusual), trucks (big and little), boats, I've even seen 'em get ailing roto-tillers back into action. Highly recommended. read more

Rod and Mark are very nice but think nothing of keeping a vehicle for an extended length of time, Don't know if they overbook or take care of locals first. Just do not plan on your vehicle back soon if you drop it off. read more

We had a car emergency on a Friday afternoon and everyone was so helpful and got us back on the road in two hours! Highly recommend!

thank you for helping us with a uhaul trailer. a happy, owner who was patient, informative and gave of his time. it was obvious he loves helping people ( whether with car/boat maintenance or renting a uhaul). need a car repair trust Uncle Rod's . and thank you again for hassling wish uhaul. read more

If you want your car fixed don't go here. They will either charge you and fix something that won't resolve the problem or they will keep adding things on that supposedly will fix the issue whether it needs to be done or not. Not sure if they add parts on that need to be repaired to make more money or if they just don't know anything. But either way I would stay as far away from this place as possible. read more

Wow! Were do I start. I took my car in because it was over heating. They had me leave it for couple days because they were to busy to look at it. A couple days later they called to tell me both head gaskets were blown. $2,400 in repairs. Because the car is only worth about $3,000 they said if I brought them the title they would get rid of it for me. How nice right? I decided to take it home to my mechanic, yes I'm from out of town. My mechanic informed me it had a radiator leak. They made the repair for $300 and 4 months later I'm still driving it as my daily commuter car. These guys are either crooks or unqualified to work on cars. Oh and finally...they charged me $94 to tell me these lies. I hope for Elk Rapids sake there is a more reputable repair place in town. Stay away!!!! read more

Very helpful, fast car repair! They had my flat tire fixed quickly. Very friendly staff both on the telephone and in person. Highly recommended for car repairs in Elk Rapids! read more

We were on our way to Mackinac Island and the brakes on our RV started to smoke and lock up. Even though were they swamped they got us in, fixed and back on the road in a few hours. They were life savers! read more

this place is horrible. they had my car for 3 months, charged me 1800.00 for new clutch and gearshift linkage, yet as soon as i got on highway it would not go into 6th gear. also he damaged my exhaust and wanted 800.00 more to repair his damages.....stay away... read more

Last week, on our way to Petoskey, our motor home brakes locked up. Mark got us fixed, found a couple other things wrong , fixed them and got us on our way. Even offered to let us spend the night in his lot while they got all the parts together. read more