1. Kalloway Property Services

    1. Kalloway Property Services

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    Edmonton, AB

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    Kalloway Property Services

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Kalloway Property Services

    Mold remediation

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    5 years ago

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    Fireplaces By Weiss Johnson - DaVinci custom fireplace on our showroom floor

    Fireplaces By Weiss Johnson

    (7 reviews)

    this is a response to Shauna…read more I'm Steve, I had given you the quote for the fireplaces well before we even spoke about me coming out to your lake lot. we spoke on the phone three of four times in the span of a week. I even asked for pictures before hand so that I could give you information on what could or couldn't be done to try and save a trip out there. When you asked for me to come out to your lake lot (an hour and a half away, one way, so a three hour total trip) thats when I said that I would need money to cover my gas and time, on my day off no less. I advised you well before booking the site check and you even cancelled it once. you were never forced to book the site check. Once out there I had measured everything up for the wood fireplace as we discussed and planned beforehand, once I told you and your husband where it would stick out (3-4 ft into the room due to your roofline) you swapped over to gas, I measured everything up as well for the gas fireplace but there was no real way to get gas to the location you wanted so you then asked for electric fireplaces. I measured up for that and you had asked if we do all the finishing work and tiling etc, which we don't, so I advised that if you wanted a contractor to do that that I could give you the name of someone who could. I also mentioned that he could install the electric. while he would be doing that work as it would save you money on trip charges etc. so after three hours of driving and an hr of being there, I don't think $200.00 is unfair for 4 hrs of time and expertise. I get that you are upset that you paid $200.00 for a result that you didn't want, but my duty is to give my clients honest and proper information. The crazy story that you post as a way to get back at me is quite petty if you ask me but you do what you need to do. To everyone who reads this, once you meet me and talk with me you will know the type of person I am and the service that I give to all my clients. Thank you all and god bless.

    Very disappointed with sales/service provided. I did not think this would be an issue as I had my…read morefurnace replaced by Weiss Johnson who I can't say enough good things about. The web page does say "formerly Fireplaces by Weiss-Johnson" which they probably shouldn't use. Had picked out a FireTable for which I was told had a two week delivery time. They booked a site visit for the gas lines with an installation date the following day. At the site visit it was discovered the job was much more involved and required lines that they would have to order in so install date set for two weeks later. Two days before that I'm told the parts were not available and we need to push the date another two weeks. I asked when the fire table was coming in as I had provided a 50% deposit. They checked and it would not be available for another 6 weeks. I cancelled the order and was refunded. Communication and organization are key to a job well done and I feel both were lacking in this situation.

    Kalloway Property Services - damagerestoration - Updated July 2026

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