A couple of years ago, I had a complete shoulder replacement. After being referred to Dr. Wupperman…read moreI started the process of seeing what my options were. I saw his PA, Jonathan Redwing. for several visits and this young man absolutely knows his business. I only saw Dr. Wupperman as I was getting closer to having surgery so he could evaluate what I would need as I have a small frame. Surgery was scheduled, and I had the replacement. I did several weeks of physical therapy and am happy to report, my recovery is almost 100%. I could not have asked for the results to be any better. I also saw him several years ago when I fractured my leg. When it appeared that my leg was not healing, he did not hesitate to send me to someone else to see if something was being overlooked. If you are faced with having surgery, I would not hesitate to recommend Dr. Wupperman and his staff. I am sorry for the negative reviews, but they were made several years ago. After my surgery, I had a prescription for pain medication. I only took it for a few days before I started weening myself off as I had had a bad experience with taking it which ultimately required surgery. That stuff can do bad things to you if you are not careful.

I would not let this so-called doctor operate on my dog. He talks up his surgeries and makes you…read more think he is the best of the best. He tells you how bad off you are, which you already know, but refuses you pain meds even if your surgery is weeks away, and forget about "service after the sale." No next day phone call to see how you are doing and even though he knows it will take several weeks for you to mend, you have to practically beg for pain medication then and he will only write you an RX for #30. He is so paranoid about giving out pain meds, you are left to suffer.

Dr Merrick came highly recommended to me when I needed neck surgery. I was extremely impressed with…read morehis ability to explain what was going on with my neck & why I was having numbness and trouble using my right hand. He didn't rush me and explained everything. He made me feel at ease. I had a good feeling & the day of surgery he prayed with me & my husband. He checked on me after surgery and days after. My surgery was a complete success & I got the use of my right arm and hand back. If I'm ever in need of a back Dr he is the only one I will go to without question. Just pray if I'm ever in need he's still in Tyler.

Dr Merrick did a fusion on May 28th, today I am pain free and live a above normal quality of life!…read moreHe is absolutely amazing! Such a kind, Christian young man! I felt like I was with family! Gonna get him to take care of my neck as well! Very soon! He always took plenty of time with me as well, in his office or at the hospital! Truly God's gift to Tyler tx! I give him a 10

Had a major shoulder & arm injury from a body surfing accident in Florida on vacation. Flew home…read moreto East Texas & was referred to Dr. by my regular dr. & had surgery in 3 days. Met Dr. before scheduling surgery & again on next two visits during rehab. Spent 6 months doing rehab 4 times a week & on my final visit to see my condition was cleared by the PA & Dr Kummerfield & back to playing golf & tennis as good as I was before the accident. Couldnt be any more pleased for my results & refer him to anyone asking if I know a good shoulder DR. AND I was 70 at time of the injury.

Supposed to have great credentials, but made appointment for elbow surgery. He the doctor didn't…read moreattend first and only meeting the PA came. I meet the Dr. laying on gurney about to go into surgery. Two weeks later come back again no Dr. just PA he says all's good recovery should be about 6 weeks and fully healed in 2 to 3 months. I'm in Dallas so each visit is a 5 hour event. I cancelled 6 week appointment and requested Zoom or phone call. Dr's office said come see PA a their office or no contact! That's service isn't it. They did zoom calls a few months ago during Covid, but now for a patient 100 miles away they won't pick up a phone to explain how my elbow is not healing and hurts all the time. Bottom line see another Doctor.

Horrible practice! Just moved to Tyler and have had back…read moreissues in the past so I not knowing the area called Azalea Orthopedics,they wanted my MRI discs and history along with all of my personal information and insurance BUT they couldn't guarantee an appointment at all! I waited 2 days for an answer from Dr Russell wether or not he would see me,well they still have my personal info AND my discs but I was refused an appointment! At this point I cannot walk and I was refused ???? I explained my dilemma in length and that time was of the essence. I called THEM back only to get a message to leave a message! They called back 30 minutes later to say NOPE...Call somebody who does pain management,in other words Dr Russell would rather not take the time to access! My experience with pain management always ends up with drugs,lots of drugs which I don't care for! To me it appears that I'm not a huge money case so be gone with me! Totally disappointed with how this was handled! Right now BC/BS is being hit with an ID scam so I was not real pleased with handing over my entire personal information just to be turned away! I just made a phone call to another local orthopedic place and without hesitation I was received and an a appointment made without hesitation! Azalea Orthopedics ....I've got nothing good to say about how your practice handles people!

Dr. Beck may be a good surgeon but his post operative care is lacking. No instructions were given…read moreon wound care to prevent pain from the incision other than dealing with swelling. I experienced serious pain and sensitivity from the incisions and finally got help from a dermatologist. Post op office visits waiting times were usually 1 hour before seeing Dr Beck.

My husband was in dire back pain and after minimal improvement going to a chiropractor, he made an…read moreappointment at Azalea. First person he saw was an NP, who knew absolutely nothing and gave him minimal info. They did schedule him for an MRI and then he finally saw a DO there. He saw a small 'mass' on his lower spine and from there, washed his hands of my husband. He never asked my husband any questions such as a possible past injury there. What he doesn't know is that he did indeed have a severe injury there as a child and has scar tissue. We will never go back there

Trying to call and get past the automated phone system to actually talk to a human is ridiculous…read more Would rather deal with an office that answers the phone. I would give no stars if possible.