Emily Smith and staff are exceptional! The quality of care they give to their patients is great…read more Truly empathetic and understanding of one's needs and treatment.

Very fast, no wait time typically and all staff is very nice! Definitely have no regrets switching…read moredrs.

WE LOVE DR, SAAVEDRA the only problem is that he doesn't…read moretake Medicare and we can't afford the visit cost.

I have been going to Dr. Saavedra for 20 years! The staff is always friendly and caring! Dr…read more Saavedra is very caring and compassionate about your health, he takes the time to explain things in detail and is an amazing doctor!

After being a patient at this facility for 19 years, Dr. Rosales canceled me for no reason given…read more I think I might know why, but will not go into it. The fact that my insurance company could not get this practice to tell them why I was canceled, should be enough to warn you about how bad this place has become since selling out to Mountainview. Use at your own risk.

This place is a complete joke. I have been a nurse for over 25 years and I can say this place is…read moreridiculou. I take my son to Dr. Sumulong and it never fails that every time we have an appointment the office will call to reschedule twice. We have more rescheduled appointments than actual appointments attended on record. The last time as we were checking in I was told the doctor wasn't in and needed to reschedule the appointmen. I said I didn't get a call to reschedul. Receptionist said I called you as you were walking. Really? You don't even know who we are, or the name on the appointment was. I also showed her my phone with no missed calls or messages. She shrugged it off and said, I don't know what to tell you, he's not in. Got rescheduled for the following month. Just got a call that the appointment needs to be rescheduled again. Nope, not doing it. I said Don't call me I'll call you if I'm rescheduling. Sent an email to Risk Management and Medical Directo already letting them know about the absolute mismanagement of their facility and lack of respect for patient care.

Unprofessional, unreliable, and unavailable…read more She repeatedly excused herself from visiting my father in the hospital and didn't show her face for 5 days. She arrived immediately after we requested a change of physician and repeatedly attempted to pressure us into retaining her while making it clear that she had not even read his file. If we hadn't been there to stop her, she would've pulled the new pacemaker's leads out of his heart due to her negligence. Revoke this woman's license. Do not allow her to "treat" anyone else. The entire staff of the hospital is glaringly aware of how unreliable she is. Zero stars.

No show, no concern Dr…read more NO PATIENT/DOCTOR RAPPORT.Dr. Roset Samuel was on the board in my hospital room where I spent 2.5 days last week (Thurs-Sunday, 12-21 thru 12-23-2023) due a very severe and painful pancreatitis attack.Dr. Samuel never visited, never contacted me, never texted me, never emailed, and never sent me a paper mail message for my entire stay.I assume Dr. Samuel requested the MR/CP of my pancreas that was done on Friday, December 22, 2023 around 1:30PM. I have not received the results of this critical MR/CP yet.Hopefully, I will get the results of the MR/CP soon.I hope I never have to deal with the non-existent, unconcerned, uncommunicative, un responsive Dr. Samuel in the future. NO PATIENT/DOCTOR RAPPORT EXISTED. December 28, 2023

This urgent care is amazing! I've had the pleasure of visiting them twice (lol, pleasure isn't…read morecommonly used when visiting an urgent care) but seriously the entire staff from beginning to end are so kind. I was seen and treated quickly both times. It's a drastic difference from anywhere in California. The office is clean, welcoming and smells great!! I will gladly drive out to them whenever needed!! Thank you guys for offering such detailed care!

Went in for plugged up ears and the doctor/NP didn't even look in them. Prescribed me a steroid…read morewhen I really needed an antibiotic which resulted in me having complications and potentially some permanent hearing loss. Staff are nice but have no clue what they are doing. I highly recommend you avoid these people at all costs unless you want a permanent life altering problem as a result of their negligence.

Amazing lady! She is kind and listens to her patients. The office staff are professional and they…read morealways have a smile for you. I would recommend her to everyone here in Cruces that needed a new Dr.

My whole family just started seeing Monica Lau. She's great, very concerned and attentive to you…read more Not a long wait. They can process your blood samples in office which is convenient. The people at the front desk are very nice as well. We will all be sticking with Ms. Lau.

From the owner: Mesilla Valley Healthcare established in 1995 and has been providing outstanding Medical Services…read moreever since. Our specialty is in Family Practice serving any age. Our regular patients particularly value the expertise of our Nurse Practitioners. We are a family practice, caring for patients with illnesses such as but not limited to: seasonal allergies, flu, and colds. Preventative health services we offer include: Well Child Checks & Immunizations, Women's Health/Family Planning/Pregnancy Tests and Pap Smears, Annual Physical Exams for Men and Women of all ages. We also treat chronic illnesses but not limited to, Diabetes, Asthma, Hypertension, and Thyroid disorders. For those patients feeling under the weather, we may be able to help with either same day or next day appointments. Call today!

Today I went in and saw the female nurse practitioner. She had several of my healthcare items that…read moreshe needed to sort through deciding what tests needed to be done and she did a very thorough job performing with knowledge and professional skills. I was impressed and I seldom have been impressed when I visit my providers. Overall very satisfied except one incident in this office months ago. Today's visit with the nurse practitioner left me happier and more satisfied with my care than ever before. I did so appreciate that the female nurse practitioner today clarified some items that are written in my records that are undoubtedly incorrect. and FYI I love to watch the fish in their fish tank. Beautiful.

Wait until you get a referral. If you think you found a BEST Dr remember, every business is in…read moreAMERICA for the money, especially those at the top of their field who charge outrageous prices but will take your Medicaid and Medicare without a problem. That was my problem with Tyson, specifically, I thought I could ask him anything as well as tell him anything..... Which I found true until I offered my professional opinion. He said he would listen so I let the app have it because for old people it sucks and I didn't understand why they did it so I told him the truth of a product manager in the software business. On my oops I might have went too far and I hope I didn't insult it for you because you don't even work on it. He said actually I do. Everything went on status quo including the receptionist just getting my refill for me but quicker than I ever could for allergy medication they prescribed that did not get taken by my insurance. Then he called and said... Hi me again only store in America still available to us can't even get a prescription right... Probably faxed it...... Yeah Walmart the only ones living in the 15th century who are providing us with our medical Care isn't that crazy I mean I call you for allergies and you see that they don't even use a computer I mean did you look over there and she says oh no I already sent it in for you. Then I just as I have done all the times in the past that the staff know that they should be proud to be working at this facility the facility that would just help anyone who calls..... And my phone went dead!!! I have bad service and thought let me see what she's going to say if I call back and say did you hang up.... Thinking I had lost connection. She said yes and hung up on me. I called back and asked to speak to the manager spoke to the manager the manager hung up on me wouldn't let me finish my sentence for her to say the policy is to avoid this as I kept interrupting her and she would enter at me we went through the cycle of here let me call the doctor who you thought you were trusting who you insulted with the application he's going to listen and then we're just going to send you a letter. I'm not really sure what policy I signed or why no one including the receptionist who clearly has the authority to apply the policy whenever she feels like it if you ramble on or speak too much or get confused and say too long how good they are. Yes they will help you with anything until your question a policy. Even if you're a professional at the top of the field and questioning why they would do this to old people such as your grandmother your grandfather your mother and now you're in who are suffering with the disease you're trying to go to early to catch and then they're helping you with a medical stuff that you just had a breakthrough on and then you're you see what I mean Tyson told me at the end of him actually being there without patience for the first time ever for me without an appointment. He let me start he didn't interrupt me until I said what kind of policy is this and he said you cursed at my staff I heard you I heard what you said I was there. When I responded in kind at how ridiculous that was for a guy I trusted he said my staff my staff my staff. In conclusion you will get healthcare there if you read all the policies intended for the old people that they give you. Most of that in this particular specialty would be signed by a caretaker who understands why the policies are there already and is urged to keep their loved one quiet. I didn't even get the benefit of losing my s*** without a caregiver to the point where the doctor I trusted trapped me in to me never being able to see him again. So speak to your doctor about how they can help you NEVER HOW YOU CAN HELP THEM BECAUSE THEY'RE JUST RICH DOCTORS IN THE END REGARDLESS OF WHAT THEY APPEAR EVEN AS THEY'RE ACTUALLY THE ONLY DOCTOR WHO'S EVER HELPED YOU THAT LANE AND WAIT AND SAID AFTER HE GAVE YOU THE INFORMATION YOU WERE LOOKING FOR YOUR LETTER WENT OUT YESTERDAY. In my opinion they are all there for the money you can get out of old people's medicine until you're a young person who can maybe help with our choices for old people and then they're just going to trap you and fire you and even if you do come by the next morning because you care so much they're just going to let you talk and then slow me with a lie I listen to you girl I know how much of a mental break you just had with my stuff that everybody says you gasoline no you fool people you fooled me into thinking you were the only doctor I could ever trust and now I know all doctors have a for-profit motive IN MY OPINION. DO​ NOT believe you can say anything after they told you you could if it relates to the running of the business that makes them money. The best medical practitioner you've ever found is actually not a doctor and actually will sit with his administrative staff so they can prove you have a mental disorder.​