Very fast, no wait time typically and all staff is very nice! Definitely have no regrets switching…read moredrs.

From the owner: Our team of professionals care for all your medical needs. Privately owned and operated health care…read morepractice, our founders have grown up in this community. From the common cold symptoms to complicated health concerns, we are your family practitioner here for all your health concerns. You should never settle when it comes to your health care, you deserve elite Health care! It seems the days of that personal care, where the office greets you by name and physician knows you, remembers your story along with your history, medical and your personal journeys you've shared, we believe in that level of personal, compassionate care.

My whole family just started seeing Monica Lau. She's great, very concerned and attentive to you…read more Not a long wait. They can process your blood samples in office which is convenient. The people at the front desk are very nice as well. We will all be sticking with Ms. Lau.

From the owner: Mesilla Valley Healthcare established in 1995 and has been providing outstanding Medical Services…read moreever since. Our specialty is in Family Practice serving any age. Our regular patients particularly value the expertise of our Nurse Practitioners. We are a family practice, caring for patients with illnesses such as but not limited to: seasonal allergies, flu, and colds. Preventative health services we offer include: Well Child Checks & Immunizations, Women's Health/Family Planning/Pregnancy Tests and Pap Smears, Annual Physical Exams for Men and Women of all ages. We also treat chronic illnesses but not limited to, Diabetes, Asthma, Hypertension, and Thyroid disorders. For those patients feeling under the weather, we may be able to help with either same day or next day appointments. Call today!

The doctor are very professional and explain everything but their clerical staff is rude and…read morecondescending. I called to get a prescription refilled and the receptionist spoke to me as if I was a child. 5 days later and I'm still waiting for my prescription to be sent into the pharmacy.

Impersonal but professional; no complaints for the few times I've been there…read more I have never had to wait too long past my scheduled time.

I have been to Memorial Medical Center for 4 years since moving to Las Cruces, 3 times to ER. In…read morethe past, I lived in large metropolitan areas with multiple medical facilities. Memorial is old, but in general the facility is well kept and the service is excellent. In December, I had a triple bypass surgery in Memorial. I first spent 5 days on the fourth floor prior my surgery. My surgeon was Dr. Vitaly Piluiko, who recently retired. Him and his team were outstanding. Dr. Piluiko, visited me in my room every day prior my surgery. After surgery, I spent a few days recovering in the intensive care unit. Even the anesthesiologist came to check on me the day after my surgery! Yes, the hospital is a bit tired, but the care I received was outstanding. My only observation is that the food service company lacks of employees who understand what vegan meals are and they need to have a proper selection of options for vegans, vegetarians and pescatarians. The service is at the same level of what I experienced in large hospitals in San Antonio and Dallas Texas.

I went to Memorial Medical Center Emergency Room on May 29th due to complications with my diabetes…read moreand insulin pump. I was seen by a Doctor Ponce de Leon. She asked me why I had come to the Emergency room. I explained the problem with my glucose level and the number of insulin pumps that I had gone through in 24 hours. The Doctor said she would be back. When the Doctor returned, she told me that there was nobody in the Emergency room who dealt with diabetes or insulin pumps. I asked what about the rest of the hospital, I was told that they have all gone home for the weekend. She said she was going to arrange for me to be discharged. I was upset, so I placed a call to the hospital administration, and was told that they would look into it. Shortly after the call, a Nurse Practitioner came to see me. She checked out my Insulin pump controller and went to make a phone call to my Diabetes Doctor, who's office was closed for the weekend. She eventually spoke to a Diabetes Doctor she knew. The Nurse Practitioner returned, telling me that my insulin pump was malfunctioning. I was told about the diet I should eat over the weekend, until I could get in contact with my Diabetes Doctor on Monday. I was eventually discharged from the hospital, without any help for the large swings in my glucose levels and no means to administer insulin. I should have been admitted over the weekend to get my glucose levels under control. Basically, the Emergency Room Dr. Ponce de Leon and the Nurse Practitioner left me in a very dangerous situation.

The staff and service you will get at Esperanza is top notch…read more They have state of the art equipment it is not just some ambulance chaser clinic you attorney may recommend. Care is a big factor in recovery. Everyone there is concerned and takes part in your recovery. The receptionist Bobby Jo is professional, and compassionate. Sandra treats you with dignity and can help you with any questions and concerns. Lupe and Jackie are kind, and they listen to you, they take your pain levels seriously, and go out of their way to research different treatments and implement all sources available for you. The Doctors are very attentive and evaluate and treat you, so you can recover fully. I found Hope in my ability to recover thanks to these people.

Dr. Sheppard and the rest of the staff took great care of me after I had a minor car accident. I…read moreexperienced some neck and shoulder pain and I was able to get in quickly to see the doctor. They took care of all the paperwork and emphasized that my care was the most important. In the end, their treatment plan was spot-on and I didn't have any out-of-pocket expenses. I'd highly recommend the professional and caring staff at Esperanza.

Since January 14th, my pharmacy has been contacting this medical office to fill out paper work so…read moremy prescription for Budesonide can be filed through Medicare Part B. Budesonide is a inhalation suspension that is not covered by Part D, but is covered by Medicare Part B. My pharmacy (Albertsons in Ruidoso, NM) has sent paperwork to be filled out and approved by Dr. Byrd 4 to 5 times in the past 2 weeks. My pharmacy even called 1/29 to speak to the office directly. After calling the office 8 times myself and being told all sorts of things ie. We have not received the paperwork, the paperwork has been filled out and will be sent that particular day, to starting from square one. This medication is a inhalant steroid to help with my breathing as I have a constricted airway. I haven't been able to do this treatment for 2 weeks now, and I am having trouble breathing. What the heck is going on with this office?