Dr. Jennifer huang deserves all the gold stars! I followed her here after their El Monte location…read moreclosed. She's equally patient and kind after all these years. She takes the time to explain everything never rushing anything. I have taken my dog to other vets and he's usually more scared but with this doctor he is not as nervous. All the staff are kind and attentive. I am willing to drive 30 min here for excellent quality of care. The clinic is clean and well lit. Highly recommend!

Please shop their prices. We have been a loyal costumer for over 20 years. We have had many pets…read moretaken care of by Elwood. What we have noticed recently is the inflation of prices. I recently took my dog for a teeth cleaning consult. Labs alone was $280 and estimate for cleaning was $1500 for the low estimate. With that said I did call a few places to get price estimates. We are getting everything done for more than half the price. Labs were half price as well. I love the docs and the office staff however their pricing is significantly high.

I was looking for a close and reliable vet when we got our new puppies, and Healthy Paws has been…read moreamazing! They started coming here at just 8 weeks old, and now they're 11 months! We've done all of their vaccines, microchipping, and most recently their neutering, and everything has always been such a smooth process. I recently had a little scare after they ate something they weren't supposed to. I called and was able to bring them in right away, and Dr. Jeong gave me so much peace of mind. She's been seeing the boys since the beginning and is absolutely fantastic with them. They love her so much, and I always feel like they're in safe hands with her! As a chronic worrier, I especially appreciate how reassuring she is. She even followed up multiple times afterward to make sure the boys were doing okay, which meant so much to me. Some of the staff even remember the pups when we come in and are always so sweet and loving toward them. I'm so grateful we found Healthy Paws. Thank you for taking such great care of my boys!

I took my one year old Yorkie in for a follow up eye appointment for an infection she had two weeks…read moreago but thankfully, is completely cured. The entire staff at this animal hospital is amazing! They are all so friendly, caring, welcoming and provide GREAT customer service. This hospital is clean and well maintained, everything looks and feels organized. Dr Han is the best veterinarian I have ever met as he is super friendly, truly caring, very knowledgeable, experienced and will take whatever time is necessary in order to answer all pet owners questions. Dr Han called me twice on my personal cell phone during the treatment period and after being given three medications simply to check on my dog's progress. Who does that ?? No one but Dr Han and that's the reason why everyone respects and admires this doctor. I am so glad that Healthy Paws Animal Hospital has become our number one animal care provider for our two Yorkies.

I cannot say enough good things about the staff at Emergency Pet Hospital of Glendora…read more Friday night was one of the most stressful nights I've experienced as a pet owner. My Frenchie was having her first litter, and things became very chaotic very quickly. On the way to the hospital, she had her first puppy right there in the front seat of my truck! When we arrived, I called to let them know what was happening, and they were kind enough to come outside and help bring her and her newborn puppy inside. From that moment on, I felt like she was in good hands. The staff was incredibly welcoming, gentle, and compassionate. They knew how to keep me calm without overwhelming me with how serious her C-section was. I was scared and had so many questions, but someone was always there to explain the process and talk me through what was happening. There was honestly no wait time, they took her in right away. I also really appreciated how comfortable they made me feel discussing the cost of everything. I never felt pressured or like I was being pushed to make a decision based on money. Everything was explained clearly, and I felt respected throughout the entire experience. My Frenchie is now home recovering, and I'm so grateful to everyone who took care of her and her puppies. Thank you for being so kind, patient, and compassionate during what was an incredibly scary night for me. I truly appreciate everything Dr. Roy & team did for my girl.

This review has taken me some time to post because it has been a difficult situation to process. We…read moretook our 6 year old otherwise healthy Labradoodle in due to extreme lethargy and swelling. Intake was fine, but that was the only part of the experience that was. Our dog was taken away for testing and we were left to fill out paperwork. While we were doing that, another patient was trying to make payment for their dog's sudden euthanasia. His card was not working and he was offering alternate ways to pay with no real help or feedback from reception. He felt a bit panicked...his significant other was crying in the exam room while the fact that his card declined had become a very public discussion in the lobby. While we were there an owner came in with a dog that had been hit by a car and another owner came in with a pet with a snake bite. Both were visibly rattled. I had to help one of the owners fill out the intake paperwork, as no help was offered. While we have a dog being put to sleep in one room, two frantic owners in the lobby, and me anxiously awaiting test results, the two people at the front desk talked about their weekend plans and laughed. This went on the entire time I was in the lobby. We were taken to an exam room. The doctor could not pull up the xray images. After waiting for some time, my nerves were frazzled and I ask that she simply dictate what she found, as we did not need visuals. She denied my request and left for 15-20 minutes while trying to figure out how to get the results sent to the correct computer. That wait was horrible as we had absolutely no clue as to what was going on. She finally returned and told us that there was an issue with our dog's spleen and that the surgery would be $8,000 and "probably not worth it." The other options were to take her home and simply wait for natural death, take her home with Chinese herbs that would help death come sooner but not ease the pain, or put her to sleep. At that time I asked my husband to bring our children down to say goodbye. Understand, that morning we left for work with a perfectly healthy (so we thought) 6 year old dog and this decision was absolutely unexpected. After waiting an eternity, the tech came in and administered the medication that caused her breathing to slow and eventually stop. We never saw the doctor after our decision was made. No one offered condolences or their expressed regret that we had such a heavy experience. In fact, though there were signs on two doors that said "please be quite, someone is saying goodbye to a loved one" we walked out with red, swollen faces to staff still cracking jokes behind the desk. It felt surreal. Sometime later a voicemail was left letting me know her remains were ready for pick up. Before I could call back, they placed a second call. Quite frankly, I wasn't ready to take that call knowing what it was about, but I answered. The person on the other end was very matter of fact and ended the conversation saying that if I don't come by the end of the week my dog's remains would "be disposed of." Mind you, this is the first time their office ever talked to me...it isn't like months or even weeks had passed since I was given this information. Additionally, my dog's cremation was a service that I paid several hundreds for. To act like they were doing some favor by holding her 5" x 7" box in their office until I could pick her up was unacceptable and cruel. Over the years I have had many pets that passed and I have never, ever experienced such treatment. I, unfortunately, have to drive by this location daily and every time I do I think back to the poor treatment we experienced from the time we checked in until we picked up our dog's remains. I write this as a word of caution because I would genuinely hate for another pet loving family to ever experience this.

We went to Glendora Pet Care Center because the owner used to be on staff at La Verne Animal…read moreHospital and we really thought she was an excellent doctor. Unfortunately, she doesn't work every day and the days we are able to bring our cats in, she does not work those days. The care our cat received was good. They couldn't give us a definitive answer to our cat's problem. They seem to have a high priority of selling food and other products. Also, there is no onsite emergency services. For these reasons we returned to La Verne Animal Hospital and they figured out what was wrong. Glendora Pet Care is a good place, just not for us.

Dr. Huang is hands down the most patient, compassionate, and knowledgeable veterinarian we've ever…read morehad. She always takes her time to explain my dogs condition in detail and never fails to follow up with a phone call to check on how they're recovering. The staff, including Heather, Autumn, and Bijal, are also amazing and will treat your fur babies with lots of love and care. I know that my dogs are always in good hands when I bring them to Glendora Pet Care Center. Unfortunately, one of my dogs crossed the Rainbow Bridge after being hit by a car. My other dog also crossed the Rainbow Bridge at 14 years old last week, and Dr. Huang gently helped him and made sure he was comfortable the whole time. We received a beautiful card with handwritten notes from all the staff and Dr. Huang a few days after and it was very touching and much appreciated. Through Dr. Huang's care, my dogs lived a long and comfortable life. I am truly so grateful to have found her to care for my dogs and will recommend all my family and friends to her.

Our Havanese has had ongoing elevated liver enzymes that we've been battling for 2 years before…read morecoming to the Veterinary Specialty Group. Within a day we found out she actually having gallbladder issues and a diet change and medication immediately fixed the issue. So happy with the service here!

Our older dog was having difficulty walking and going to the bathroom…read more After taking our dog to another veterinary clinic where we were advised that our dog had a, "cold" and that she would get over it and begin walking within two days, we decided to visit the Veterinary Specialty Group of Glendora. The veterinarian on duty examined our dog and advised us that our dog did not have a cold but was suffering from arthritis and a weak spine due to age. After treating our dog and giving her an injection of ??, we were sent home. After two-hours, our dog began walking and going to the bathroom normally once again. We took our dog for a follow up apportionment a few days later and were advised that though our dog was doing great and would continue to improve which really put us at ease. Everyone at this clinic was AMAZING, very kind and supportive during this ordeal and my family and I are truly thankful for the service we were provided.

I don't ever write reviews...but, we went here today for our first time. Took our new puppy to get…read moreher first round of shots. Everyone here was so nice and welcoming. I had both my youngest kids with me today, so it was a little hectic to say the least But they were so helpful, not rude one bit. They were able to answer all my questions and had great advice for everything. They were also extremely sweet with our little pup and we got a goody bag for our first visit. I highly recommend this place. Will be back in 4 weeks! Thank you

I called twice and was on hold both times with the automated phone system for over 30 minutes and…read moreno one answered the phone. I wanted to schedule appointment for my 2 cats and new puppy. I ended up going into their website to schedule; and no availability until 3 weeks later. If they are that busy to even pick up the phone, I am sure I won't get any urgent assistance if needed. I don't like their office people to begin with. I decided to take my 3 fur babies some place else that care for mi business.

I had my tiny fur-ball's teeth cleaning was done by Dr. Michael today and I have to say he was…read moreamazing. My dog is 10.5 years old and 3 pounds. (Yes, he's that small) In the past when my dog would get any type of anesthesia for procedures, he would have a hard time bouncing back for about 1.5 days. Today, my dog was up and running within a few hours after he was picked up around noon. His eyes were bright and had energy. Our family was worried about him being old and small, but he did a fantastic job and we are so thankful. Thank you, Dr. Michael and team!

I have been going to Dr Park and his team for the past 5 years now and have never been…read moredisappointed. Friendly service as always. For the past two weeks my dog has had issues with her pancreas and Dr Park and his team provided exceptional service for her. She had a rough two weeks but is feeling a lot better. Definitely would recommend this place to any pet owner!

I am so thankful for Dr. Bory and his staff at PetVets Animal Hospital. We took our year old Yorkie…read moreto get spayed, and I left feeling very calm, and tranquil. It was a huge relief knowing she was handed to a skilled, and caring team. Dr. Bory was very thorough, attentive and he answered every one of my nervous questions. They also provided written and verbal instructions for her home care at discharge. Thank you for making us feel at ease on our first visit. Also, for treating our fur baby with so much care.

After reading the many positive Yelp reviews, I contacted this clinic to request additional…read moreinformation about bringing in my one-year-old Yorkie to be spayed. My initial phone call requesting a quote for the procedure left me surprised and satisfied with the information provided by the friendly clinic staff member over the phone. I was quoted a price that was $225.00 less than that of the previous lowest-priced quote I had received from three other veterinary clinics. Could it be too good to be true was my original thought. This price included lab/blood work, the actual procedure, recovery period at the clinic, and medication. Unlike at any other clinic, which charges a separate fee for bloodwork that must be done days before the procedure, all required bloodwork here was to be completed on the same day as the procedure. Feeling comfortable, I scheduled an appointment to have the procedure done here. Upon arriving at the clinic, I was pleasantly surprised at how large and clean the exterior and interior of the clinic were, as everything appeared to be well maintained. The staff members immediately welcomed me to the clinic and checked me in. The entire staff is extremely friendly, outgoing, supportive, and professional. While waiting to be called in, several other pet owners walked in with their pets to be treated, while others walked out with their pets appearing satisfied with the service they had received. Side note: This is a very popular and busy clinic, yet the personalized service provided to each visitor was top-notch. I waited less than ten minutes before my wife and I were called in and escorted to a room with our dog. After I had been seated in the room for less than three minutes, Dr Bory and one of his assistants entered and introduced themselves to my family. They both took a seat on the extremely clean and polished floor with crossed legs. I found this action surprising, yet it put my family and me at ease as the doctor and his assistant were closer to our dog, which seemed to put her at ease. This action of sitting on the ground also made the doctor and his assistant feel friendly, compassionate, and truly caring for our dog. I might add that the examination table in the room was up against the wall, as the doctor advised he uses the table as needed and prefers to sit on the ground to be at eye level with family pets. This was very cool. The doctor allowed us as much time as needed to ask questions, and his responses were very informative and educational. Dr Bory explained the procedure and recovery process. Dr Bory was easy to understand, very friendly, a great listener, and went out of his way to make us feel comfortable and at ease. Feeling satisfied, we left our dog and six or seven hours later, I received a call that our dog was ready to be picked up. Three days later, our dog, while wearing the cone around her neck, is doing great, playing with her brother, and is back to her loving and playful nature while recovering perfectly. Dr Bory and his entire staff are to be commended for a very positive and friendly experience. We are truly thankful for the AMAZING and professional service we received during our visit. Thank you!

I called ahead because my dog was having nonstop seizures and I was worried. My dog is 15 years old…read moreso I knew this day was going to come since he's lived a very long life. The staff were very kind and considerate. The vet came out, took his temperature weighed him and did an assessment. The vet told me that based on his eyes that he could possibly be brain damaged since the seizures have been going on for a couple hours and maybe even all night. She did inform me that there was an option to run blood test and possibly give a medication, but there was no guarantee since there could be brain damage. She said the alternate would be to humanely lay him down to rest. I didn't want him in any pain so I opted to lay him down to rest. They obviously had to give me paperwork to fill out for my dog as well as my credit card information. I know some people may feel some type of way about that, but it is still a business at the end of the day. It cost a $590 to administer the three shots to put my dog down and cremate him. I opted to hold him while it happened. They had given him a sedative to stop seizures, and he was sleeping peacefully before they injected him. I was able to whisper in his ear while he went to doggy heaven and crossed over. The 590 included cremation with a paw print and his name on the box. They told me it would be about a two week turnaround. They definitely handled my situation with patience and kindness and always made it very clear that I could take as long as I wanted, but I wanted to move quickly because I did not want to deal with the pain for long. Thank you for making this experience as complete as possible.

This is my last review that I'll be writing for San Dimas Animal Hospital because my last…read moreexperience with them was just so unfair, I can't fathom taking my other pet here. I had written a review a few months ago for the front staff authorizing charges to my account without my permission and since then, they've started going through the process of taking signatures for transactions, so I'm happy they used my review for better service. Again, Dr. Singh is amazing. Dr. Delgado kept insisting for the urinalysis to get any form of medication and the front staff really has to be more organized when it comes to discharging with medications. --- I am really sad how unfair it was that my pet's treatment got dismissed even when I had asked for some form of antibiotics. My pet, 20.5 years at the time, started urinating blood, so on Thursday, 2/12, I had brought him in hoping that he can get antibiotics for this UTI that he had. With symptoms of hematuria and consistent small amounts of urine, I hoped to get some form of antibiotics or medication to ease his discomfort. Unfortunately, since he wasn't able to hold in his urine, they weren't able to get enough for a urinalysis and they had sent him home and told me to contact them the next day if he's still urinating blood. My sister picked up my pet Thursday evening, so I feel like they were in a rush just to get out of there instead of ensuring that my sister went home with everything she was supposed to. Called them Friday morning and said he was still urinating blood, and they said to monitor him and if he's still urinating blood, to bring him Saturday for a urinalysis. I contacted them again Friday evening with photographs stating that he's still urinating blood and they said I can bring him in for a tech appointment Saturday morning. My brother brings in my pet Saturday (2/14) morning, and they comped the urinalysis which was nice. I had asked my brother if they sent him home with antibiotics but they said that they need the urinalysis results before prescribing anything and since they're closed on Sundays, they would contact me on Monday. I called them around 9AM on Monday (2/16), and they said that they got the urinalysis results but had to wait for the doctor to have time to talk about the results with me. By this time, my pet was not eating, drinking or walking. I know I should have taken him to the ER but given his age, I didn't want to stress him out and was hoping that he would be interested enough in food by the time they gave me the medication. The doctor ends up calling me around 2PM and stated that he did have some form of UTI (I knew this already..) and that he will be sent home with amoxicillin and that it would be available for pickup within the hour and that the gabapentin prescribed to him should help with the pain as well. I drive over to the hospital an hour later and the staff informs me that I will be picking up amoxicillin (antibiotics) and I inquire about the gabapentin (pain medication) that the doctor brought up during our phone call. The staff seemed confused and they then asked me "Oh, you didn't get it on Thursday?" Uh, no I didn't get it on Thursday. This is why I had inquired about it? I saw on my previous invoices that I had gotten charged for the Gabapentin on 2/12 and I'm really angered that my pet was in pain for 5 days. And even when I had my brother bring my pet in on that Saturday (2/14), that they couldn't just double check anything. I know it's partially my fault for not making sure, but I honestly thought that they had given my pet a gabapentin shot but to find out he was supposed to be sent home with the pain medication instead... it's just really flabbergasting. I gave my pet the gabapentin and hoped that it would help subside any pain my pet had so he can eat, but an hour passed.. then 2 hours passed.. and my pet unfortunately was declining.. He wasn't interested in eating his favorite treats (and the amoxicillin is supposed to be given with food), so I took him to ER and unfortunately, had to choose humane euthanasia due to the extent of how badly he declined. I'm so upset with how this was handled. I don't understand why my pet had to suffer his last few days of his life because he wasn't sent home with pain medication. I also don't understand why they couldn't just give me the amoxicillin even though it was a possibility that it may NOT have been a UTI but at least given it to me to make sure he didn't worsen. I know my previous review of the unauthorized CareCredit charges may have made me seem like a difficult client, but take it out on me, not on the care of my pet. I feel like he would still be here if I was just given the gabapentin on the correct day or the amoxicillin as a "just in case" prescription but he didn't get any despite me asking about the antibiotics and the last few days of his life was filled with discomfort and a veterinary hospital that kept dismissing my hopes for care for my pet.

I brought my cat in because he was sick and I was helped by Isabel. She was very kind and answered…read moreall my concerns honestly. She treated my cat very nice and made sure he wasn't stressed. The doctor was very nice and honest as well, giving me honest recommendations and how to keep pets healthy at home. I would definitely bring my other pets back here

Took the dogs to South Glendora Animal Hospital for the Saturday Vaccine clinic, and discovered…read morethat our normal vet has retired and there's a new vet in charge. The place was under transition, looks like they're working on all new paint and aesthetics, I am looking forward to seeing it when it's done. My dogs and I were treated really well, great customer service and care! Thinking that we might stay with South Glendora Animal Hospital!