The short of it is: Seemed promising initially, but the customer service experience was…read morefrustratingly poor. I was interested in getting Invisalign treatment and visited Dr. Harman's practice as they specialized in it. The initial consultation went well. The staff seemed helpful, and I met Dr. Heidi Harman. The assistant took detailed photos and X-rays, assuring me that they would email my information, pricing, and treatment plan by the next day to help me make an informed decision. However, despite repeated texts and calls over the next FOUR months politely requesting the promised information, I encountered puzzling excuses each time. Such as "Gmail is a tricky guy" Ultimately, they ghosted me completely and refused to release my X-rays to any other office. I'm deeply disappointed and confused. I had hoped to pursue treatment with Dr. Harman, but without the promised information, I couldn't proceed. It's disheartening to think that I could have been four months into the procedure, but instead, I faced runarounds from the staff, and my time was utterly wasted.

So I have been getting ortho work done for the past year with Dr. Harmon. The staff is friendly and…read moreaccommodating and has helped navigate me and my stubborn teeth through the first half of the process. The original estimate was about 12-16 months start to finish, however a snag in progress has drawn that timeframe out. Despite the setback to my ortho treatment (no fault of the doctor or her staff) they have continued to help me keep a positive outlook on the process. I expect to complete my ortho treatment during the upcoming year and so far am pleased with my choice of coming to H2O.

Friends at work recommended I check out UMKC's orthodontic services to save money in orthodontic…read morecare for my daughter. A typical orthodontist would run around $5,000 while UMKC would run a couple thousand dollars less. Their services are part of the schooling of their orthodontic students who are getting close to graduation and thus comes the savings. But, like the old addage goes, 'you get what you pay for'. Expect a long wait for approval and sign-up. Appointment cancellations are common and frequent. My daughter's appointments have been canceled many times, and a couple times, twice consecutively. She's going on three years now with her braces. I'm certain had we taken her to a local, reputable orthodontist, they would have completed the process within two years. And when they cancel, we often have to wait an entire month for the next appointment. So, her braces are not being tightened regularly as they should thus prolonging the time she has her braces on. It's frustrating. The work they do is good. The students are mentored by their professors. The clinic is nothing fancy and all the patients are in one common room being worked on, except for the consultations; those are held in a private room. We have to trave a ways to get here. So, will I utilize their services with my other three children? No. It's not worth the drive, the wait, the cancellations, etc. Also, parking is hit and miss. Often, the parking lot close to the building is full and you have to park in a lot that's a couple blocks away. This isn't fun if you are in a hurry or pressed for time. You also have to get a voucher so you don't have to pay parking fees from the guard station. I feel our daughter is more of a number than a valued customer so our next three children will be going to a private practice. You do get what you pay for in time and in service so it's a decision you will have to make. Additionally, UMKS's orthodontist services are per approval. They have to accept the candidate into the school. There is no 100% guarantee that you will get in. But I think most people can and do.

After years of debilitating headaches and many incorrect diagnosis I was finally correctly…read morediagnosed with TMJ. An oral surgeon referred me to Dr. Herre. I was immediately impressed with Dr. Herre's knowledge of TMJ. He also teaches other dentist how to treat this condition so I would consider him an expert. Dr. Herre made me a bite splint and at first, I will be honest, the expense was really hard to swallow. However, when you consider that the hour long follow up visits (all included) for weeks and weeks afterwards, it really makes the cost more understandable. Anyway, I have had my bite splint for 5 weeks now and the proof is in the pudding. I went from someone who spent probably 10 days a month in bed with migraines to being nearly headache free. Before I also had other symptoms like not being able to chew foods, ear pain, facial pain and all of it has disappeared. My husband is thrilled that I'm not tired all the time anymore. I cannot say how pleased I am with the results so far.

I have been seeing Dr. Scott Herre since I was about 4 years old and I can't imagine seeing any…read moreother dentist. Except I suppose I have seen his brother Craig on occasion. I have had the same Hygienist, Fern, for as long as I can remember, Louise has greeting me since I started going there and I appreciate the family atmosphere of the practice. Their staff is obviously loyal for a reason. They are a great bunch of people. My entire family sees the Herre's. Over the years I have gotten sealants, fillings and broken teeth removed on top of my regular visits and I have always felt at ease. I am never intimidated and as Dr. Scott will tell you, I never cried! It's a nice treat to go to what is usually a dreaded experience and actually sort of enjoy myself and feel cared for.

I recently completed my Invisalign treatment with Dr. Green at the Shawnee office of Fry…read moreOrthodontics. I couldn't be happier! At every appointment, I was treated with the utmost respect, courtesy, professionalism, and efficiency from the entire staff. At my last appointment, I witnessed the office members deal with a client with what I would describe as a difficult personality. This was not an easy situation, but this office is to be commended for working together to calmly accommodate this person with maturity, patience, and professionalism. The way the staff members came together in this situation speaks volumes about their leadership and how they treat all of their clients. I am so grateful to have received orthodontic treatment of the highest quality from such a professional and caring staff. They have my highest recommendation!

I have only stopped by for a consultation, but the office staff was very professional and my…read moretreatment options were explained well. I was given a variety of payment options and I did not feel pressured at all to make a decision on the spot. Their office is incredibly nice with a waiting area that had video games set up for children. I will probably go with them in the future, my needs just weren't pressing at this time.

Dr. Oliver has completed orthodontic work on all four of our children and has done a fantastic job…read more We couldn't be happier, which is why we kept going back! I even had her replace a retainer for myself so that the work I had done years ago by someone else wouldn't need to be redone. Her staff was always very professional and even fun for the kids. Easy 5 stars in my book!

I have written a review before and I'll do it again. I've had nothing but the best experience every…read moresingle time I walk in the door. you can tell ALL staff members care. yeah I said that right. they actually care about YOU.. you just can't find that anymore unfortunately. as quickly as doctors have to move I've found every question I have gets answered and every worry I have gets addressed. I just want to thank him and his staff for a great experience and for their hard work! thank you!

I was a patient as a child for many years and graduated around 2016? I had my retainer, but didn't…read morewear it properly, eventually losing it this year. (word to the wise kids: do what he's telling you to do even though it sucks for a bit) By that point my teeth had shifted too much so I called up his office a few weeks ago to see what could be done about my bottom row before my wedding next spring. I was greeted with open arms just like old times, just by myself now. He wasted no time once my consultation was done, and I had spacers put in, with bands, brackets, and wires to be installed in 2 weeks. I have had braces again for a week already. I appreciate Dr. Kavanaugh and his staff so much, and they are definitely worth every penny.

The team at Bulleigh Orthodontics takes great care of my daughter. Everyone that works on her…read morebraces is kind, knowledgeable, and as gentle as can be, considering the difficult job they have to perform. They have three locations in Johnson County making it incredibly easy to get an appointment at all times of the day. Our favorite office is the south Joco location, complete with massage chairs, a Starbucks machine, and full sized video games, although all offices have video games and many coffee options. Braces aren't fun, but this practice makes it so much better. Getting braces tightened isn't so bad when it's at Bulleigh!

Dr. Bulleigh is very kind, knowledgeable and thorough in his treatment. His staff is always…read morefriendly and understanding. Very short wait times. Highly recommend!

I've been to a lot of bad dentists, this was NOT the case at this office…read more My first time in I had Jessica as my hygienist. She was amazing! When she took my X-rays she would rush to take the bite stick out of my mouth as she could tell it wasn't comfortable, cleaned my teeth very well and did a great job around the permanent retainer I have on my lower teeth-last dentist office scraped the glue off and I had to have it replaced. I will request Jessica as my hygienist the next time I visit. When I met Dr. Sutton, he was very friendly and nice. Listened to all my questions about dental work and really explained well what was going on with my oral health. I would highly recommend this office. They didn't push products or procedures on me and seemed as if they genuinely cared about keeping my mouth healthy! This office also accepted my MetLife insurance.

Was disappointed this visit. Usually the techs and dentist are pretty thorough. On today's visit,…read morethe tech was talking so fast that I had to ask her to repeat things several times. She used the pick on my teeth and did not seem to care when I flinched on four occasions. She sprayed my face when rinsing and hurried through the "polishing". It's hard to tell that there was a dental polish. I had not seen this dentist before and he rushed through as well.

Their patient care is absolutely horrible. If you're going to spend five grand to fix your teeth,…read moredo not go to them.

I absolutely LOVE Fry Orthodontics!!! They are so caring and helpful. Really, they will go above…read moreand beyond to help you out. My son applied for their Start-A-Smile Scholarship to get braces for free AND free care while he has them. He won! I think everyone should apply to this program and have their child fill out the scholarship application. It's amazing! All you have to do is look on their website to find the information or give them a call. I'm so grateful to the kind people at Fry Orthodontics and my son is over the moon about his new braces. I definitely recommend them!

So far so good! I have 3 children who go here. 2 currently towards the end of their treatment and…read moreone just starting. The office staff has always been very helpful, kind, and respectful to me. Even though I am not the account holder of the older two girls (I am their step mom), they worked with me and the account holder so that I am able to handle the account as I would be able to handle my own child's. They have been clear with all their treatment plans, and my children HAVE been seen by the Dr himself, as I have met him and am pleased with how he treats my family. I can't say much in regards to the retainer experience or after care, but I will surely update as that happens.

Run. Please, please don't subject your child to the incompetence we fell victim to at this office…read more The price tag is huge coming in at just under $6,000, but the product or result is quite opposite. I am so mad at myself for not seeing through the lines on this place. We started out with Dr. Burelson as our orthodontist, over a year later there was sudden sale of the practice, we found out later that apparently the doctor would stay in his private office all while those of us please? under the influence in his office while his unlicensed techs were the ones treating our children! Parents were never allow d back into the treatment area, should have been my first clue. Given the location of the office being in a fairly wealthy actually very wealthy neighborhood I thought surely this professional knows what he's doing and can adequately treat my child's situation. WRONG. The quality of care is so poor after spending $5800 and 3 years for nothing, we are back to square one and she will need to be rebanded. Her care plan was estimated to be 18 months, but that turned into, 3 years later we are being told that the previous orthodontist who sold his practice screwed up so bad that it can't be fixed, or made to look or feel any better than a less than subpar smile due to the orthodontist's, both of them, failing to tell us that in order for her bite to come together properly she should have began by having 4 teeth removed!!!!!!! Yes, you read it right. To boot, we were assured they would reband her for free within one year given the very poor job the first ortho did, but conveniently, when we went back for a consult for reband, they made sure to twist the situation accusing me of disrespecting his staff so they did not have to reband her at all. Never EVER go here, many other competent individuals in our area that won't leave your teeth in worse shape then when started.