After Dr Farmer retired we continued with the provider, much to my disappointment the previous…read morestaff was no longer there. The hygientist who cleaned my teeth was rude, she hit my gums multiple times, blaming me for having senstive gums. My gums were not tender before sitting in her chair, but hurt after, I never experienced in a dentist office before. When it was time to see the dentist he came in wearing a headlamp, he and the hygientist spoke about my treatment as if I was not in the room. He then addressed me briefly while shining his headlamp in my eyes, he didn't hang around for questions. The experience was unprofessional. We miss the professionalism and patient care provided by Dr Farmer and his team.

These folks are amazing! My mother is in a nursing home and the billing is always a fiasco with…read moreher insurance. They are extremely patient and helpful. Midwest hospitality at its finest! And she gets exceptional care and treatment there. It makes it easy to be a caregiver in another state.

Exceptional care provided during every visit over the last six years. Wonderful modern technology…read morecoupled with amazing service and empathy. From the moment you walk in you know and feel that you are special.

I put one because 0 isn't possible. These people aren't dentist. The just refer you to several…read moreother other dentist. You're lucky to even get a cleaning there. They just make money off you for nothing. No thanks

The doctors and staff are fantastic! They make every dental visit smooth, comfortable, and even…read moreenjoyable. I highly recommend them especially for cosmetic work, which they do beautifully. What really stands out is how much they genuinely care about their patients and making sure you feel well taken care of.

When I first moved to Wichita, I searched for a good dentist who could deal with the loss of…read moreseveral teeth. Unfortunately, I went to this dentist. I was charged $5000 dollars for a dental plate on three top front teeth I could ill afford, but the trauma of having lost many teeth because of a childhood medication that made my teeth extremely brittle, I took a chance. BIG mistake. They signed me up for a dental credit card so I could pay off the cost over time. All three teeth broke off at the gum line within a year! I had a huge debt with nothing to show for it. It took me years to pay off the debt with nothing to show for it. Do not use a healthcare credit card. They trap you in a high interest product.

This office is TOXIC! You will notice that as soon as you walk in the door. Just wait! The office…read morestaff is HATEFUL. Their billing is creative to say the least! They bill and if they make an error on the claims, they don't bill again- you just owe cash. They also double bill insurance. I had double dental insurance and they said they paid nothing for a PANO! Like- come on here. Delta Dental didn't pay for a Pano? Then- the consultation fee is 150.00 that the don't tell you about and not covered by insurance. So I call out of desperation because I was told by the Dentist that he was the best in town. They call me 2 days before my appointment and tell me that I owe the 258.00 for a 6 year old debt from a visit where I got a pano and was so disgusted that I never went back. They said that needed to be paid to the collection agency before being seen. So-I say ok. Then I call back and ask her about the consultation/appointment and what is due up front. She says I need to pay the whole 150 plus the collection agency fee. I ask her if the consultation fee can be paid at the time of the wisdom tooth extraction instead of at the time of the consultation. She says no. I told her that I couldn't pay it all at once, a normal human would discern that I wouldn't make the appt. Got paid on Friday - called and paid the collections agency. Then, called to let them know and the office person REFUSED to schedule me because I no showed. REFUSED to schedule me and told me that she wasted her time calling the collection agency twice the day of my appt, How about you check in with me to see if it was paid. Honestly its ok with me because the idea of going to this office and supporting their business made me want to puke! Southwind is getting me taken care of and there is no consultation fee! The office staff was kind and welcoming and I am filing a chargeback on the collection agency payment and reporting them to the insurance commissioner. You have GOT to be kidding me! RUN TO ANY OTHER OFFICE EXCEPT THIS ONE!

Visited with Dr Provenzano on 1 October for evaluation and then on 22 October for the removal of…read moreseveral 'bad' teeth in prep for denture fitting. I felt as if I had known him forever!! He was both cordial and professional, explaining the procedure in terms that a layperson could understand. During the procedure, I was totally relaxed and he insured I was in no discomfort and removed the affected teeth within 20 minutes. I never felt a thing. He, as well as his dental assistant, counseled me as the after surgery care and to make contact if complications arose (which they did not!!). I was impressed with his demeanor and openness. At no time did I feel intimidated by the procedure but rather felt very comfortable during the process. His efforts were instrumental in a proper fit of the denture! Highly recommend him for your oral surgery needs!!. give him 5-Stars +++++

Office lady's rude to my wife. Pulled off and replaced a gold crown. I was not told It needed…read morereplaced. When I called to ask about it and wanted the gold to sell 5000k an ounce. Wife went to PU a few months ago staff was rude to her and said they couldn't get it was a bio hazzard. They called me said they came. Up with a value and put a credit on acct. Go in today they say the crown was gold plated.. Never heard such a thing. Gold plated would worn off after 15-20+ years. Dr asked if I was calling him a.liar said yep. You couldn't identify which was mine the day my wife went to PU but you now all sudden did\can with gold scam guy. Total BS.. Insurance company is also questioning the gold crown removal and replacement. Kinda sketchy they can't get their lies straight. Stay away from these people.​​​​​​​​​​​​​​​​​​​​​​​​​​

Do not go here!! I sat there for over an hour, for a 5 minute cleaning. And they wanted to add all…read morethis extra stuff. Telling me that my insurance only discounts services not fully covered. When I ask for the paperwork print out at the bottom there was an option in gray. I asked why that was not offered to me, she said they were not legally obliged to tell me about it and they don't do it. They add a bunch of crazy stuff to get more money out of your insurance and you. Very dishonest.

I just moved to Andover and was looking for a dentist. I saw they had a new patient special so made…read morean appointment. I was so impressed with the dentist and his team, and everyone was so helpful. I received the best tooth cleaning from Kelli that I have ever had, and I have had lots of them. I was impressed they had top of the line equipment and a very clean office. The dentist was great. I will go back as I felt I had found just the dentist team I was looking for at The dental office on Cloud, Andover

I am extremely disappointed with the care I received at Dental Office on Cloud. During my root…read morecanal procedure, it felt like, in my opinion, the dentist was more focused on flirting (commenting on her athletic body, talking about his gym routine, discussing upcoming trip and discussing his finances) with his dental assistant than on giving my treatment the attention and care it required. I felt like Dr. Sherwood lacked professionalism and focus and it was very concerning in my opinion. Following the procedure, I was not given proper instructions regarding care and dietary restrictions for my temporary crown. Due to what I believe was inadequate attention and follow-up care, the tooth became damaged and eventually broke, leaving me with no option but to have it extracted. A dental procedure as serious as a root canal requires a dentist's full attention, clear communication, and careful oversight. Unfortunately, my experience left me feeling neglected and questioning the level of care I received. The extraction that Dr. Sherwood completed was a better experience with communication than the root canal and he was much more professional during the procedure. However immediately following the extraction I have experienced severe swelling that makes my words slur when I speak and a stitch hanging out of where my tooth used to be that rubs on my tongue constantly so unfortunately I cannot recommend Dr. Sherwood. I would encourage patients to carefully consider their options and choose a provider who prioritizes patient safety, professionalism, and quality care. To Dr. Sherwood's credit he does have excellent reviews online and I did come in at the end of his day for a two hour procedure and I felt like that did cause him some frustration. His front end staff are awesome (scheduler, office assistant, billing person) and very easy to talk to. His office is very clean and modern. Additionally, Dr. Sherwood's office did refund the money for the root canal. I wanted to mention the positive aspects of my experience so this was as fair of an review has possible.

This place is a scam! Stay away! Dr was very RACIST and arrogant he didn't care I was in pain. I am…read morea veteran deploying in a few days. I was extremely mistreated, disrespected and wasted a few hours sitting in a room just to be sent home with no cleaning or work done! My appointment was made specifically for a cleaning and get work done. Receptionist was rude and snotty! They collected my insurance and sent me home. They are a scam beware! Contacting BBB

We arrived on time, they pulled my daughter back to the dental chair, but she said she sat in chair…read morefor an hour before being numbed, and another 30 - 45 minutes before work. I have an idea, either reschedule if short on dentist, or hire more dentist. We were there for 3 hours to fill 4 cavities, the math doesn't add up. People get frustrated when on hold on the phone, a solution would be to give updates on the progression of services being rendered.

One of my veneers just flew out of my mouth and it's less than one year old. Dr. Wakim and Dr…read more Nguyen and the assistant were all super helpful. Dr. Nguyen got my tooth back on, made sure it was good and that my bite was even and then gave me some advice to help it stay put. The front desk personnel were great and I just love the whole team. Thank you!

My experience at Wakim family dentistry has been nothing less than perfect. From the Receptionists…read moreto the dental hygienist to the Doctors they are all amazing! Dr.Lily is the one who personally worked on me and I could not say enough good things about her, it is very obviously she strives to be one of the best and in my opinion that she is. I had not been to the dentist in 5 years and she saved my mouth all of my fears about going to the dentist are gone because of this place. Samantha and Miriam are also rockstars; I am so glad I found this place and I could not recommend them more.