Pulled a tooth that turned out to be the most painful procedure that I have ever had! I told him…read moreduring the procedure that I wasn't near numb enough, and that I was feeling most of what he was doing, did he quit and administer more Novocain? No, the nurse held me down on the table while he finished! I will never go back to him!

Dr. Gagnon's staff were efficient and friendly getting me through my extraction. The office is…read morespotless and beautiful! You won't see post it notes on any monitors or tacky computer generated signs. My favorite part about the visit? Holding the suction wand myself! This doctor has a sense of humor, is so generous with the topical numbing agent, that his touch with the needle is hardly a pinch. But, here's the thing, you could have the best doc ever and with bad staff, never make a return appointment. You will NOT Have to worry about that here! These girls are excellent! I was never left alone, and this was a consult that turned into an extraction...my choice, but it did give me a twinge of anxiety when we were waiting for me to numb up. Every question I had was answered quickly and with detail! I love that! The actual procedure took maybe 20 seconds-maybe ten! It was really that fast! I took 3 deep breaths and it was over! Lastly, I am 42. I don't know why I've never had my wisdoms out, they just never came out. This Dr. Told me why! He said that the way the roots came in, they didn't need to be pulled. He could have told me I needed all of them pulled and he would have made $$$$ off me! But he showed me how the roots were not touching, tilting or twisted and said, because of my other medical diagnosis', managing my dental needs on a case by case basis is a better option for me. I totally agreed with him. Easily, he could have made a quick buck off of me. Instead, he considered me as a whole.

I got my wisdom teeth out here and they were very nice! They made sure to reassure me that I would…read morebe fine and made sure I had everything I needed before I left. The only downside was that I was supposed to get a follow up call but I didn't hear back. Besides that, they were great!

I'm actually very surprised with the negative reviews of this establishment. I had a same day…read moreconsult and surgery/removal of my wisdom tooth. I found every single staff member I interacted with very friendly. Shocked people are saying rude staff. I found them all to be kind and patient and willing to answer my questions. (And I ask a lot of questions I like to be very involved in my treatment and understand everything) The doctor was really kind and professional. He made sure I was very comfortable the whole time. Which I really appreciate. He let me know what he was going to do before he would do it, he would tell me what I could feel or expect before as well. Zero complaints I truly don't believe health care workers and doctors and just "rude" to be rude. I really found not an ounce of rudeness from any staff member. Think it's what you make of it. But I will confidently say that's now what I experienced. I opted to stay awake with the Dr approval and they accommodated and I'm very grateful I don't like to be put under or twilight sleep procedures. ( although I'm grateful these options are around for people with high anxiety when it comes to dentist) My nurse or dental assistant (so sorry I don't know the actual term) was very nice. She got me comfortable and numbed up and chatted with me til it was time the Dr came in and gave me shots to numb me up. Didn't feel much of anything. 10 mins later he came back made sure I was numb and I'm not kidding like 3 seconds and my tooth was out haha. Man's my hero. Such a painless procedure. Not that I would want anymore of my teeth removed, but heaven forbid I did, I'm racing back here haha. I found everyone professional, this office is freaking clean, which makes you feel good when you're about to have oral surgery. Day 2 post op, feeling great. What a breeze. Literally thank you to the Doctor and his staff. I kept my tooth too.

First of all, I'm a wuss with the drill and was dreading going to the dentist. I knew I may have…read morehad a few small cavities and was doing research on laser technology (which does not require a drill). I doubted I would find it in Kansas (I was picturing traveling to another state for my drill-free conquest), but was very wrong! :) Hooray for dentists staying up to date with the latest advances. Dr. Ben Lee and his staff are fantastic! What I like most about Dr. Ben Lee is that he is very much an advocate for holistic care and preventative medicine. I was searching for a dentist for weeks because I wanted the most up-to-date technology. People come from other states to see him, yes, he's really that good. Go here if you need a dentist, he can do it all!

Nice staff and a great dentist they worked with me and got my tooth fixed and even gave me a really…read moregood cash deal since I don't have insurance right now.Will be going back.

This office is TOXIC! You will notice that as soon as you walk in the door. Just wait! The office…read morestaff is HATEFUL. Their billing is creative to say the least! They bill and if they make an error on the claims, they don't bill again- you just owe cash. They also double bill insurance. I had double dental insurance and they said they paid nothing for a PANO! Like- come on here. Delta Dental didn't pay for a Pano? Then- the consultation fee is 150.00 that the don't tell you about and not covered by insurance. So I call out of desperation because I was told by the Dentist that he was the best in town. They call me 2 days before my appointment and tell me that I owe the 258.00 for a 6 year old debt from a visit where I got a pano and was so disgusted that I never went back. They said that needed to be paid to the collection agency before being seen. So-I say ok. Then I call back and ask her about the consultation/appointment and what is due up front. She says I need to pay the whole 150 plus the collection agency fee. I ask her if the consultation fee can be paid at the time of the wisdom tooth extraction instead of at the time of the consultation. She says no. I told her that I couldn't pay it all at once, a normal human would discern that I wouldn't make the appt. Got paid on Friday - called and paid the collections agency. Then, called to let them know and the office person REFUSED to schedule me because I no showed. REFUSED to schedule me and told me that she wasted her time calling the collection agency twice the day of my appt, How about you check in with me to see if it was paid. Honestly its ok with me because the idea of going to this office and supporting their business made me want to puke! Southwind is getting me taken care of and there is no consultation fee! The office staff was kind and welcoming and I am filing a chargeback on the collection agency payment and reporting them to the insurance commissioner. You have GOT to be kidding me! RUN TO ANY OTHER OFFICE EXCEPT THIS ONE!

Visited with Dr Provenzano on 1 October for evaluation and then on 22 October for the removal of…read moreseveral 'bad' teeth in prep for denture fitting. I felt as if I had known him forever!! He was both cordial and professional, explaining the procedure in terms that a layperson could understand. During the procedure, I was totally relaxed and he insured I was in no discomfort and removed the affected teeth within 20 minutes. I never felt a thing. He, as well as his dental assistant, counseled me as the after surgery care and to make contact if complications arose (which they did not!!). I was impressed with his demeanor and openness. At no time did I feel intimidated by the procedure but rather felt very comfortable during the process. His efforts were instrumental in a proper fit of the denture! Highly recommend him for your oral surgery needs!!. give him 5-Stars +++++

The doctors and staff are fantastic! They make every dental visit smooth, comfortable, and even…read moreenjoyable. I highly recommend them especially for cosmetic work, which they do beautifully. What really stands out is how much they genuinely care about their patients and making sure you feel well taken care of.

When I first moved to Wichita, I searched for a good dentist who could deal with the loss of…read moreseveral teeth. Unfortunately, I went to this dentist. I was charged $5000 dollars for a dental plate on three top front teeth I could ill afford, but the trauma of having lost many teeth because of a childhood medication that made my teeth extremely brittle, I took a chance. BIG mistake. They signed me up for a dental credit card so I could pay off the cost over time. All three teeth broke off at the gum line within a year! I had a huge debt with nothing to show for it. It took me years to pay off the debt with nothing to show for it. Do not use a healthcare credit card. They trap you in a high interest product.

The office staff are not friendly and do not have attention to detail. They struggle every time to…read morefind my appointment, even though I have text confirmations to show I have one. They were an hour late and offered no apologies or any kind of follow up. I would not recommend.

Care was good, but amount was miss quoted. only was able to have half of my teeth removed for the…read moreamount quoted for all. miss guided insurance quote. Very upset with them because of that. I will go elsewhere for the remainder of my service.