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    Kao Luke MD

    5.0 (1 review)

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    8 years ago

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    Neurology Mid Atlantic

    Neurology Mid Atlantic

    3.5(2 reviews)
    2.1 mi

    Sweet office staff, truly care for the patient and care givers. Drs. Sanghavey, Romanow, Reaven,…read moreStevenson & Chen, are quality and caring practioners. I recommend them to anyone who needs a team that works for your best interest in mind. Multiple locations in Anne Arundel, Baltimore & Howard counties helps more people than you realize.

    My experience with Dr. Sanghvavey and the technician that did the nerve conduction test was great…read more They were easy to talk to and answered my questions, which is why I was surprised at how the follow up process went. It was horrible! I had to call at least 7 times to get an update and when I called my information had not been added to the system. Therefore I had to speak with Rebecca the office manager to get an update and was assured that she would follow up with me; no follow up. I had to call her back. Finally I have the information I need. It only took 3 weeks and 2 days. I received an apology however it does not erase the experience. I am disappointed and hope that any future appointments/interactions will be a much better experience. Based on my experience and some of the comments the staff may need to have a refresher training on procedures,processes, standards and the customer experience. No one I spoke with had a clear answer for questions like "how soon should I expect a call back" or "how soon after an appointment should the patient info be loaded in the shared database" I feel that as a company there should be standards in place for simple questions like that. Thank you

    Neurolgy Physicians

    Neurolgy Physicians

    1.0(5 reviews)
    0.1 mi

    If I could give zero stars I would. The reception was kind enough, but I have never been treated so…read morebadly by a medical professional in my entire life. He was pulling my hair at the root and saying it doesn't hurt but it did in fact hurt so out of surprise I said ow. This made him so angry that he kicked me out of the office and refused to preform the EEG. When I got back to my car I realized he had already put a lot of super glue in my hair which he responded to with "you're on your own". never ever book an appointment with Ryder. EVER.

    I too give Mr. Li zero stars. He was very awful when I stayed in the hospital. When he tried to…read moreperform a physical exam on my knees, he sprung a knee-jerk reaction that had me reach for his shoulder. This immediately angered him. He actually yelled at me "Do not touch me" very loudly. He then stormed out of the room. Why are you a doctor?? He was so blatant about it that my roommate (the patient sitting in the bed next to me) insisted on a complaint. There was no way to deny what occurred when three people (my sister who was there with me, myself and the patient in the next bed) all confirmed the same occurrence. Well a year later, as fate would have it, I am looking for a neurologist along the way near the hospital. I was supposed to be scheduled for Dr. Reim, but I don't know what happened. I get there, Dr. Anshar is checking in patients (what a sweet guy, by the way). And I get called back and its Dr. Li. However, I didn't remember who he was and I am assuming he didn't remember me either because he asked me why was I here, etc. So I tell him my story. As I am telling him my story, he interrupts me with statements like "so you want me to treat your pain, you want me to give you something for your pain" and in my head, I am thinking that this guys isn't really nice at all. He is making quick presumptions to me on why I was there. I finally had to tell him that I don't want to just treat my pain, I want to find out what is causing it, which is why I am here and sent to a neurologist by my rheumatologist. I guess it starts to "click" in his brain that I might be the same person who complained against him. Good for him to remember before I did because I wasn't feeling him at all. He quickly leaves the room and about 5 minutes later, returns telling me that he was the one that I reported in the hospital and he doesn't think this will be a good doctor-patient relationship. So, he said he can't see me, he gets up again to escort me out of his office. I asked him if there was any way I could see Dr. Reim and he states "You will not see Dr. Reim". I must say that what troubled me the most from this experience is that in no way did he apologize and try to make amends. If he was having a bad day at the hospital that day, it would suffice to at least apologize while I am there in the office with your second chance. Nope! I guess he is who he is. Very cold and callous. If he is a great neurologist, you wouldn't know because you have to first get past that thick exterior. And I understand that there are a lot of people that have social anxieties. Maybe he is one of them. But if you are going to continue to practice the art of medicine, you will have to interact with people and I implore you to have better patience with your patients. Maybe a smile wouldn't hurt.

    Ruwani Gunawardane - Center For Brain & Neurocare

    Ruwani Gunawardane - Center For Brain & Neurocare

    3.4(19 reviews)
    4.0 mi

    Earlier this year in January of 2020 I woke up with the most debilitating pain in my head. I…read morethought it may be a migraine because of the symptoms I endured (headache, sensitivity to light and sound, etc.) It was at the point that I went to the ER twice in one week. I had no relief and was distraught and hopeless. After a week of pain, I knew a migraine would not last this long and my primary doctor referred me to Dr.G. From the moment I walked in the door at the Center for Brain & Neuro Care I was greeted with joy and felt hopeful. After doctors saying over and over again it is a migraine and would go away, Dr. G actually listened and asked the right questions. She recognized symptoms that other doctors had not considered, and on the spot predicted my diagnosis before any of the scans/procedures revealed information. I had what is known as a spinal headache as a result of a spontaneous CSF leak that occurred while lifting weights. Dr. G recognized the symptoms such as : pain increased while sitting up, pain between shoulder blades, vertigo, and tinnitus. Within minutes of meeting Dr.G, I knew I could trust her and I finally felt heard. Dr. G genuinely cares about her patience and I was able to build relationships with her and her staff that gave me the hope and encouragement I needed to get better. Due to the rarity/severity of my condition, it has been a long road to full recovery. However, here I am 8 months later feeling 100% back to normal. I continue to feel the support and love from the staff and will miss getting to see them on a monthly basis. Thank you Dr. G, Michael, Jessica, and Courtney for all you have done for me. You guys have made such an impact on my life and I am grateful, and certain, I would not have gotten through it without you!

    It pains me to write a bad review for any person but I hope to save other people $100.. The last…read moretime I was there, Dr. G gave me two appointments for tests. I said I don't have my calendar, I don't want to do this and she said oh you can just cancel if you can't come. Ha. I did have to cancel. If you listen to her recording, there is no option to cancel an appointment. She also has no follow up to remind you or ask you if you're coming like every other doctor I've ever gone to. I called and left a message that I could not make both appointments. On the date of the first one I get a call from the office saying where are you? I explained that I called and Dr. G herself got on the phone and said you are going to pay $100 for missing this! She also said 16 other people have called and said they left messages! Hello, does it possibly occur to her that her own lack of clarity is the problem 16 times over. All these could've been easily prevented.

    Center For Brain And Neurocare

    Center For Brain And Neurocare

    3.3(29 reviews)
    4.0 mi

    I have been seeing Dr. G for over 4 years when she first diagnosed me with a brain tumor that was…read morebeginning to compress my brain stem, making it a very serious condition. This was misdiagnosed by another neurologist. After my surgery, I've had some residual problems due to damage done to the large tumor. She has patiently treated me in various ways, allowing me to minimize the symptoms and fully enjoy life. Yes, you do sometimes wait to see her, but it's because she takes time with each patient and seen as a person. I highly recommend her and believe if I hadn't gotten a second opinion, I would not be here today.

    I have been a very happy patient of Dr. Ruani Gunawardane since 2009. Following a stroke in 2009,…read moreI was referred to "Dr. G" by my primary care physician, I was away in Florida when the stroke occurred, so I was amazed when Dr. G. assured me that she would find the cause of the stroke (I had doubts, after all, 8 days had passed already)! Dr. G. ordered a TEE test and determined the stroke was to to a PFO (a small bypass hole in my heart that had not closed since birth and allowed a small clot to enter my brain). Following her direction, I was sent to a surgeon who was able to close the PFO with a device, called an Amplatzer, in order to prevent a clot from causing another stroke. Since that time, I have had routine follow-up appointments to monitor my progress to recovery. Dr.G is very popular, but her time and advice has made my life to recovery very happy.

    Photos
    Center For Brain And Neurocare - Neurologist, Dr. Ruwani Gunawardane.

    Neurologist, Dr. Ruwani Gunawardane.

    Center For Brain And Neurocare - Neurologist, Dr. Ruwani Gunawardane, consulting with Pain Management specialist, Dr. Vajira Gunawardane.

    Neurologist, Dr. Ruwani Gunawardane, consulting with Pain Management specialist, Dr. Vajira Gunawardane.

    Center For Brain And Neurocare - Office Manager, Kelly Black.

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    Office Manager, Kelly Black.

    Johns Hopkins Howard County

    Johns Hopkins Howard County

    1.9(248 reviews)
    0.1 mi

    Just a shout-out to the Emergency Room at Johns Hopkins Howard County…read more A friend had been coughing on and off. Then nearly fainted! So we masked-up and zipped over, late afternoon on a weekend. The ER staff were quick! Interview, admitting, getting an exam. The longest wait was for test results. It was an early-stage of pneumonia! Not contagious. A couple of antibiotics ought to knock it back. Johns Hopkins Howard County Emergency Room addressed the situation immediately and professionally. I just thought that's worth putting out there.

    I had a medical emergency in October and was brought here by ambulance and led me to a 3 day/ 2…read morenight stay. Going to the ER is never on my bingo card because, well... "those people are sick." That said, I arrived chauffeured, no less--and due to my route and symptoms, I bypassed the waiting room (won't He do it). Unlike an experience I had nine years ago, the ER staff this time were respectful, attentive, and genuinely kind--as were the staff on the observation floor. I was transported by wheelchair, and to humor myself, I asked them to pretend it was a sightseeing tour. They playfully obliged, which immediately set the tone. After a substantial dose of saline, I was alert enough to give a full history and explain my symptoms. Let me be clear: the staff did all the things. Their assessments, questions, testing, and care plan were appropriate and thorough. When physicians came in, I shared my fears and theories--and more than once, they responded with, "Yes, we thought the same," followed by a clear explanation of what had already been ordered, what was being rechecked, and what the next steps would be depending on the results. I could ask why something was being done, and they took the time to explain their clinical reasoning. I was genuinely impressed. The team functioned like a well-oiled machine--communicating seamlessly with one another across departments. Everything was clear, both verbally and in writing. What needs to be said--because it should be baseline and standard, yet so often is not--is that my humanity was respected. My symptoms were taken seriously. I was handled with care and dignity by everyone. I did not feel like a burden for having needs while sick. In fact, I rarely had to ask for anything because the staff anticipated my needs based on what I was actively battling. It felt very much like Chick-fil-A-level service: "my pleasure," "as you wish," and "we put extra napkins and a hand wipe in your bag because you might need it." I was seen. My nervous system was calmed by their presence and professionalism. The event that brought me there was scary enough--their care made it less so. Every department. Every role. Superior. It's evident that significant positive changes have occurred since Johns Hopkins took over. My prior experience here during a gallbladder attack years ago was the opposite--I was treated rudely and assumed to be drug-seeking. I left then with a diagnosis but no root cause and no real plan. This time, I received thorough, accurate care, a post-discharge plan, and everything was handled efficiently and respectfully. This is exactly how a hospital should be run: effective, efficient, thorough, communicative, respectful, and truly team-based. My only grievance is that despite living less than a quarter mile away, this hospital is now out of network due to UnitedHealthcare not reaching an agreement with Hopkins. That leaves me with astronomical bills--but exceptional, safe, respectful care. And honestly? I'll take it.

    Photos
    Johns Hopkins Howard County - More trash...spreading germs

    More trash...spreading germs

    Johns Hopkins Howard County - Close up of trash

    Close up of trash

    Johns Hopkins Howard County - Vomit bag

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    Vomit bag

    Kao Luke MD - neurologist - Updated June 2026

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