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    Kar Parts Direct

    1.9 (14 reviews)
    Open 8:30 am - 5:00 pm

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    B & H Auto Wrecking

    B & H Auto Wrecking

    3.0
    (60 reviews)

    Was looking for a specific engine for my car. Came in and had help from a guy named Gerardo super…read morevery helpful 10/10

    SCAM ARTISTS. EXTREMELY DISHONEST EXPERIENCE…read more We purchased an engine from this company in good faith after confirming by phone that we were purchasing the engine shown in their listing with approximately 45,000 miles. That is NOT the engine we received. The engine delivered to us was visibly different from the engine pictured and represented to us during the sale. When we contacted them, the conversation only made the situation worse. In my opinion, what occurred was a bait-and-switch: we agreed to purchase one engine based on the listing and phone confirmation, and a different engine was delivered. We then performed a compression test on the engine we received. The results, which I have included in the attached photos, raised serious concerns about the condition of the engine and whether it was consistent with what had been represented to us. I contacted the company within the same week and asked for a replacement engine or to exchange it for what we had actually purchased. Instead of resolving the issue, I was told that their "warranty policy" requires us to INSTALL the questionable engine into a vehicle before they can submit a warranty claim through their third-party warranty provider. Think about that. They want a repair shop to spend the labor and take the risk of installing an engine that has already produced concerning test results just so they can attempt to process a warranty claim. I specifically asked them to provide the written warranty policy requiring this. I was told it was simply "their policy." This is not how a reputable company should handle a customer who immediately reports receiving a product that appears different from what was represented and has documented concerns about its condition. I have recordings of our phone conversations that document what was discussed. Out of respect for the business owner, who still has not contacted me personally, I am not posting links to those recordings at this time. I am posting this review so other repair shops and consumers can make an informed decision before purchasing an engine from this company. Based on my experience, I would strongly caution anyone considering doing business with them. I am also reporting this transaction to Car-Part.com and providing documentation regarding the engine we were sold, the engine we actually received, the test results, and the warranty representations made to us. If the company continues refusing to provide an appropriate resolution, I intend to pursue the matter in Small Claims Court and present the documentation there. A reasonable solution would have been simple: stand behind what was represented, take back the questionable engine, and provide the engine we actually agreed to purchase. Instead, we have spent our time chasing a resolution for a problem that should never have happened in the first place. Repair shops: document everything before buying from this company.

    Kar Parts Direct - autopartssupplies - Updated August 2026

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