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    Karen Hanten, MD

    5.0 (2 reviews)

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    11 years ago

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    Jesus Lao, MD

    Jesus Lao, MD

    2.9(20 reviews)
    1.2 mi

    Unfortunately, I've been seeing pain management specialists for about 16 years now. During those…read moreyears, I have been through some HORRENDOUS situations, all of them caused by the staff working for the pain doctors. From having to sit in waiting rooms for over three hours at my appointments every 30 days to not getting my prescriptions filled in time because the staff didn't fill out the necessary paperwork, to showing up for my appointment and then telling me they scheduled me on the wrong day... I have gone through it all! However, once I found Dr. Lao (Spectrum Pain & Spine), EVERYTHING CHANGED FOR THE BETTER!!! I don't know how she does it on her own, but the doctor's wife, Mrs. Lao, runs the entire office completely by herself! With such a heavy workload and no help, you'd expect her to be overwhelmed and irritable, but if she is, she certainly doesn't show it! Mrs. Lao is always friendly and kind. Both her and Dr. Lao are always patient, never rushing me, and they me feel like they genuinely care. I've been to 4-5 other pain management doctors, and had bad experiences with every single one of them. Because Mrs. Lao is so organized and obviously cares about what she does, I haven't run into a single problem!! Unlike my experiences in the past, I never have to wait more than five minutes in the waiting room, I haven't had any issues obtaining my prescriptions, and most importantly, Dr. and Mrs. Lao treat me like a human being!!! Without all of the stress from hassling with the staff at former pain doctor offices, my pain is the most manageable it has been in DECADES!!! In fact, I'm so pleased with the way they take care of me that I am now paying out-of-pocket to see Dr. Lao since my insurance no longer covers him. I don't have extra money to do that, so that illustrates just how happy I am with them!!! If only all pain doctors and their staff ran their offices the way they do at Spectrum Pain & Spine!

    Very rude office "manager", called for clarification on directions and she was very short, very…read morerude, if you are going to work with patient you should work on your attitude. There was NO reason to be rude. Check around before going here. Very UNPROFESSIONAL.

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    Karen Hanten, MD - physicians - Updated June 2026

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