Dr. Botello is highly skilled, very caring and listens to her patients. She is not like a lot of…read moredoctors who just prescribe medication without checking your health first. Very thorough I would highly recommend this doctor.

Sean Dittman is my NP at Affinity…read more His listening skills are greatly appreciated. He is what I call a "teaching doctor!" When you go in with a problem he will listen with interest, diagnosis (with evidence), explain what is happening and propose next steps IN DETAIL to cure or manage your medical problem. He's not about "big Pharma," more about all natural but has no hesitation using it if he feels it's best for you. For the record, I drive from San Antonio to see him, that's how much I appreciate and respect him. Two negatives: Affinity is not on a lot of HMO's. I have a PPO but my elderly mom's HMO does not recognize them. Personally, if I had to, I would pay out of pocket, he is that good !! The other negative is it is next to impossible to see him same day you have a medical problem, but they do try. Quality health care and having someone who actually listens is becoming a rarity and, in my opinion, worth the wait.

I got strep throat and tried to see my PCP but they informed me that they do not have strep tests…read moreor antibiotics at the moment, nor do they have any availability for two weeks. They recommended going to an urgent care. I made an appointment at one location first and was met by awful customer service and they were about to charge me $50 for a consult when they didn't even have strep tests or antibiotics to prescribe saying it was backordered. So I cancelled and reached out to Affinity. The customer service and care they offered from the start was first rate and continued to make me feel taken care of. Oh and they were able to easily take a strep test (positive) and prescribe antibiotics which I picked up 15 mins later at my pharmacy. Affinity is amazing and will now br my first pick!

I'm not impressed. I've already received two calls from the office to reschedule my appointments…read moredue to the doctor not being in office. This is causing an inconvenience for my work as I had to put in time to takeoff for these appointments. In addition I had to come back into the office just to get the reading of my blood results which was another payment of over $100. Not sure why I could not just get a phone call to let me know what the results were as my previous positions have done in the past this is the first that I've been charged for a follow up from any of my physicians.

BEWARE INSURANCE FRAUD I had an appoint 2 weeks ago to get…read moreresults from blood draw and x-ray from Feb 2026 which resulted in 1 prescription and a referral. Paid a copay for that visit. Today I get a call saying I owe $90 for a new policy that the co-pay doesn't cover office visit. So why did we not get notice about this new policy and when did you set it in motion ...oh after my visit. I will be calling my insurance company.

Absolutely the best medical care I have received in years!!! From the moment you walk in you are…read moregreeted with kind, compassionate professionals. The nursing staff are amazing. So kind, compassionate and immediately puts you at ease. Florence Pugh is phenomenal. Extremely thorough, caring, listens and explains all you need to know once leave the office. Thank you truly for the amazing service you provide so many. I am truly grateful. Highly recommend Hillside Primary Care!!!! Make an appointment; you will be glad you did!

From the moment I walk in. I'm greeted with friendly faces from the front desk staff…read more When I'm taken back to the room. The Tech that does my vitals. Is always nice and professional. Ms. Priyanka Mooney.... Is excellent! She always goes over my lab work and explains things to me if I don't understand. She ask lots of questions pertaining to my health and shows that she cares. And as a finish up to my visit. She always ask if I have any questions or concerns. And she is good to answer anything I might have I'm thankful to have her caring for me.