I never leave reviews, but this has been the most trying experience just to set up an appointment…read more Every time I have called the scheduler has been difficult, rude and just all together unpleasant. She has continuously made me feel like my calling to schedule has been a huge imposition for her. It's unprofessional and unwelcoming. I was a previous patient in 2022 and trying to return for an appointment with Tommie, but at this point I am taking my business elsewhere.

My Office Experience was great from start to finish! The care and quality received were top notch!read more

Efficient office. Great staff. Everything was top notch from the front desk to the providers.read more

Doctors and staff are great when you can get in, but currently has a 2 month wait for in person…read moreappointments. They are not great at returning phone calls and the last two times I have needed a referral it has been a nightmare. I have dropped them as my primary care and switched to someone I'm hoping will be better.

Dr. Shah is professional manner and careful, personalized planning of my healthcare is unmatched!…read moreHormonal treatments for menopause symptoms and weight loss gave me my life back! Staff is very helpful and courteous. Five star Consierge level treatment at all times!

This is not a reliable med spa. My mom was promised 2 laser treatments for a red mark on her face…read moreand it's nowhere near gone. They also did a horrible (unnoticeable) job on her lip injections. They filled literally the space between her nose and lips. Wild, while convincing her of all this other filler she needed. You'd never see this type of lack of professionally and lack of results in LA. We took a chance on this place and sadly it was a bad choice. I'd look further out for your treatments if I were you.

Hidden gem! I guess. I one knows that Dr. Catague has a private practice inside the same building…read moreas the Schertz Emergency service but his staff is wonderful. My wait time was very short. Dr. C himself is really nice and very thorough during your appointment. He even walks you out which I have never seen in my life that a dr would take the time to walk you out. Usually nursing staff does that. He is quite funny as well. I have referred my friends and family to his practice and they all love his office as well. One thing I like is that you don't have to drive to a different office to get blood work done. Everything is in office. That is convenient. The lady who drew my blood was sweet and funny. She made me very comfortable even though I do not like needles at all. Stars- 1 star for ease of making appointment 1 star for wonderful staff. 1 star for facilities 1 star for clean bathrooms 1 star for overall experience

I am so happy I found Dr. Catague. The office staff was so nice and easy to work with, blood work…read morewas done in office, the doctor listened to my concerns and was very thorough. I am extremely pleased with everything!

If you guys are looking for a great urgent care, we went to the Riverside ER tonight on Seguin Ave…read more I had a great experience with my son. The front staff was so welcoming and sweet. The MA that took his vitals and swabs explained everything thoroughly to him before he did them to make my kiddo comfortable and even rewarded him with a juice when he finished. We saw NP Baczinskas, she talked directly to my son for the most part and asked him the questions about his illness and how he was feeling. (With my input as well, of course) She was very sweet to him and open to hear my concerns and thoughts. The radiology tech that did his X-rays was ALSO so kind, and talked him through every step. She even brought us over to show us the X-rays and show him his anatomy (which He thought was super cool, so did I) The little guy ended up having RSV and the start of pneumonia. Stinks, but man, the service was amazing, my kiddo felt so comfortable with the staff, overall a 10/10!!

If you are having a life threatening emergency please go to an actual ER…read more This took place in June 2021. I've been trying to see this in any way that would not make this "ER" look as terrible as it is. I have been unsuccessful. I'll make this as short as possible. My wife went in for severe stomach pain around midnight. She searched ER and this place was closest. They even have an EMERGENCY ROOM sign. She was placed in a room, nurse asked a few questions, then was left alone. A biller or front desk lady came in and said they know what it likely is but needed $800 before they could even say what she was paying for. She took my wife's cc (while shes crying in pain) and left. Card declined 3 times so she came in and asked for another. Baffled as to why an emergency room was holding life saving information hostage behind a paywall, I gave her the address to the actual hospital when she called me asking for $800, in pain, panicking, and sobbing. My wife left and drove to Christus Santa Rosa. There we learned her appendix was about to rupture. She had surgery that same morning. Something we paid for with heartfelt thanks. This Urgent Care let my wife leave without recommending she immediately go to the hospital, or asking if they could call someone, or helping in any way. If they would have done even that much i would not be writing this now. For all they care she could've died in the parking lot. We understand this is a business. They may have improved in the 5 years since this took place but I wont be risking my family here. This is a place you go to when your Dr. is unavailable. This is not a place to go if you're in an actual emergency.

My whole family goes here! We love all of the staff and physicians here! They do same day sick…read moreappointments and work with my frustrating insurance too. They go above and beyond to care for us and our pocketbook. I'm so grateful to have such a great team looking after me and my family!

Dr. Boeker is so wonderful and takes the time to listen to your concerns. We have received care…read morehere for our newborn for several months now and all the staff have been incredibly helpful getting us in when needed, relaying messages to the pediatrician, and returning calls in a timely manner.

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

The staff was beyond accommodating, very kind and helpful in every way. Special shoutout to Stassi,…read moreMayra, Clarissa and Dr. Demchur. I left feeling 100% better and they even offered a pamphlet with help for the cost. Not your typical ER!

Since the transition to Ally Medical ER, we've experienced swift, effective, and consistently…read morerespectful care. Linda at the front desk followed by Schyler , Kristen and Dr. Dorai were a great care team.