From the moment I walk in. I'm greeted with friendly faces from the front desk staff. When I'm taken back to the room. The Tech that does my vitals. Is always nice and professional. Ms. Priyanka Mooney.... Is excellent! She always goes over my lab work and explains things to me if I don't understand. She ask lots of questions pertaining to my health and shows that she cares. And as a finish up to my visit. She always ask if I have any questions or concerns. And she is good to answer anything I might have I'm thankful to have her caring for me. read more

Absolutely the best medical care I have received in years!!! From the moment you walk in you are greeted with kind, compassionate professionals. The nursing staff are amazing. So kind, compassionate and immediately puts you at ease. Florence Pugh is phenomenal. Extremely thorough, caring, listens and explains all you need to know once leave the office. Thank you truly for the amazing service you provide so many. I am truly grateful. Highly recommend Hillside Primary Care!!!! Make an appointment; you will be glad you did! read more

I absolutely love my doctor, Samantha Logue but with all the hiccups and constant miscommunication, I have to part ways. Within the last 5 months, I've had to reschedule 3 times. Two of which I showed up, checked in, paid my copay then informed that she wasn't available...after the fact. To which I'm somewhat forced to see another doctor. However, both of those times it seemed like no one talked to one another. Dr A said she can't prescribe my regular meds as she doesn't see the last bloodwork results. Was told I could reschedule and they'd apply my copay to the next appt, which then the manager Evelyn argued I couldn't...A different appointment, I had to see Dr B who states I have to take a month break before she can write another script & I have to come back in another month. Yet this was never mentioned during my previous visits with Dr Logue. Additionally they have a third party who calls regarding confirmations. I spoke to someone on the phone to reschedule which they confirmed, then was hit with a $50 no show fee. If Dr Logue goes anywhere else I'm happy to follow but I'm tired of the right hand not talking to the left. And update as of 3/26 - had an appt on 3/24, checked in and paid my copay. I was then informed by a nurse that I would see Dr. Karen...again after the fact. Instead of taking another morning off from work to reschedule, I saw Karen Johnson. She was very kind but immediately said I would have to give updated labs and reschedule...again. Charged my copay THEN I was hit with a No show $50 cancellation fee on 3/25.... PLEASE SEE ANOTHER OFFICE!!! THIS IS RIDICULOUS!!! read more

Been going here for a few years and Ms Flo is great. Gives you time to ask questions and goes over your labs thoroughly. They get you in and out pretty quickly as well. Front office staff are friendly and helpful as well. Overall great visits when I go. read more

The staff is polite and very helpful. My provider Florence is thorough and listens to her patients. Definitely a 5 star rating

Friendly, thorough and they take their time to listen to your concerns (you're not rushed in/out!)

Blood draws are fast. I really like NPR Mooney. She listens to my concerns and diagnosed something I probably had for years that was missed by my previous doctor. read more

Very patient and kind with a wobbly old guy! much appreciated. Florence Pugh is a gem to work with!

It was my first time with Hillside Primary care. And Ms Priyanka Mooney and everybody else in that office were very friendly and courteous and real respectful. Ms Priyanka Mooney Was very attentive and knowledgeable of my problem. I really felt REAL Comfortable sharing my situation with her and Her assistant. I came out the office thinking that after so many years of dealing with my sickness That I really believe that Hiilside Primary and Ms Priyanka Mooney will find the right solution to my situation. To be cont...... read more

This location has always been extremely efficient with a very friendly staff. Health providers are always extremely thorough and empathetic. I highly recommend. read more

I've been a patient at Hillside Primary Care for several years, and couldn't be happier with the care I receive. I see Nurse Karen Johnson, and I absolutely LOVE the attention, compassion, and professionalism she and her staff provide. Several of my family members see Nurse Flo and rave about her as well. Dr. Patel runs an outstanding medical group, and it truly shows - patients and the community always feel supported, informed, and genuinely cared for. Highly recommend Hillside Primary Care! read more

Hillside Primary Care - Weight Loss Centers Near Me - Schertz, Texas

There's several factors as to why I'm leaving a poor review. First, I had an allergy test done less than a year ago. After that, every time I'd go, they would ask if I wanted an allergy test, they would call and text offering an allergy test. It's concerning because shouldn't that be in my file? I'm assuming they get paid an incentive for allergy testing. I don't appreciate pushiness. There was another time I cancelled an appointment and said I would call back to reschedule. Not even 48 hours later they call me to set up an appointment. Again, I don't like pushiness. I'm aware they are closed weekends, but they have an after hours line so I called hoping to make an appointment for the upcoming week. Whoever returned my call told me I have to call during business hours. So I'm not sure what the point of an after hours line is. I'll be looking for a new doctor. I had originally posted this and then deleted it after someone replied to my review on Google, but decided to post it again as whoever replied to me was defending their practice saying an allergy test is recommended annually. The fact that the person replying didn't seem the grasp what I was saying made me post this on Yelp. Again, it wasn't a year later or close to a year later when I was being hounded for another allergy test. This happened weeks after and then continued months after. Clinics that are pushy about scheduling appointments when not necessary are concerning. read more

Been seeing Dr Karen Johnson at Hillside for about 2 years now. She is awesome, great at listening and answering your questions. Her nurse Marie is super nice and treats me with professionalism, but also makes me laugh and feel right at home. Together they make a great medical team. Vaccinations, joint injections, allergy testing, or cardiac care..they cover the gamut. Thanks Hillside! read more

I have been going to Karen Johnson for over 5 years and she provides amazing quality care, answers all my questions and has helped me and my family navigate any concerns that arise! read more

Everything was fine except for wait time. Appointment was 2:00 and didn't get called back until 2:50.

Mixed feelings. This was my Mother's first visit to this care facility. Pros: Office was very clean and orderly. Receptionists were very helpful and polite. Lab tech was accommodating and professional. Cons: Office was so short of doctors that we had to wait an additional 45 minutes to be seen. Dr. didn't give us any paperwork on prescription. Dr. didn't give us details on what probiotics she wanted us to purchase. read more

Second visit with NP Pugh she greets you with a smile every time and has the best bedside manner I've ever experienced from a primary care provider. She provided all the information I needed without immediately pushing medication. She's very knowledgeable, thorough, and patient, and she takes the time to answer all questions. Very happy with my visit ! read more

Went in for my annual physical. Easy check-in, short wait to be seen, excellent attentive care. Staff are all friendly and personable. ​

I went for labs. The young lady was very sweet & efficient. I appreciate getting in & out quickly! Good job! F. Espinoza-Talleur read more

Excellent care! They are usually on time! Staff is VERY friendly & helpful! I have been with them for the past 4 years!

Hillside Primary in Shertz is the very best! I can usually get a same day appointment and I never wait long to be seen. Dr. Pugh really makes me feel heard, and takes the time to listen to my concerns. I never feel like I am being rushed through and that is the best feeling of all! read more

Office staff member who handles the lab check-in process was very accommodating and full of kindness. The kindness & smile really stood out above everything else, although everything went well today. The lab tech was very courteous, explained everything, fast and efficient. read more

I have had NP Karen Johnson for several years. She listens and is very caring. The clinic personnel are all very professional and cam answer your questions about appointments and insurance questions. read more

I paid a $125 copay for an appointment that lasted under five minutes and consisted only of medication questions and lab orders. There was no physical exam, and I had to interrupt the provider as they were leaving the room to ask what labs were ordered and to request a referral. The provider felt disengaged, rushed, and dismissive. I understand labs are often done before visits, but I did not have an order. I was then asked to schedule a follow-up visit (and pay another copay) simply to review results, which felt unnecessary given how little care was provided during this visit. This is not my first poor experience at this clinic. Visits consistently feel transactional rather than patient-centered, with minimal evaluation or basic medical care. As a healthcare provider myself, it is concerning to see care delivered this way, especially for patients with more complex needs. I am disappointed and am considering finding a different primary care provider. read more

The wait is minimal, I don't think I've ever been called back after my appointment time.

Karen Johnson really took the time to talk with me as I was a first time patient. I never felt like I was being rushed out of the office. The office staff was very helpful. The staff really helped me understand my insurance and let me know what my fees would be ahead of time. The check in with the QR code was very simple and quick. read more

Staff is horrible but doctors are good. Long wait times , mistaken billing, and same errors over and over until you are utterly frustrated.

Kind staff and a short wait time. NP Priyanka was extremely helpful and caring. Got my blood drawn and I barely felt a thing. Skilled and efficient staff. read more

Rewarding experience. Professional. Articulate and highly recommended. Taking Care Of Your their Patients With Consideration Respect And Allowing Their Patients To Be Able To Trust and Be Hopefully As To Their Evaluation. read more

Karen Johnson is the best NP - she's very caring and knowledgeable and calming when problems need fixing. I've been seeing her for years for myself and my two sons and I highly recommend her expertise and caring manner with patients. Also, Maria, one of the staff members is so efficient and kind as well. She helps to make sure your entrance and checkout are smooth and professional with her caring and friendly smile. read more

The staff and doctor are very nice, nothing felt rushed. Attention and kindness made the visit great. Awesome job

Karen Johnson has been my dr for many years and she always takes her time and is very thorough. Staff is nice and always helpful. I would definitely recommend Dr.Karen and Dr.Pugh,great Dr's. read more

Great visit, Mooney makes you feel at ease. Makes you feel you can be as honest as possible and no judgement. Just honest conversations.

Great second visit today. Saw a different provider and she was just as good as the first one. Never had a issue as a new patient.

Lab techs are always friendly and draws are stress-free, painless for the most part. Always some confusion at front desk from check in to billing, but majority of staff is polite. read more

Quick, thorough, and caring. I love Dr Mooney! MAs are really nice too. Easy to make appointments.

The office staff are all super friendly, helpful and efficient. The lab is well organized and the ladies are friendly, competent and efficient. I am a patient of Ms. Flo and I couldn't be happier being under her care. She is thorough and takes the time to answer my questions and explain all the lab results. I feel she genuinely cares about my health. I am grateful that I found Hillside Primary Care and Ms. Flo Pugh. read more

Ridiculous that you have to go every three months to get blood work done or they won't give you a prescription even though you have been on the same medication for 30 years and it's not the kind of medication that someone would be abusing like a painkiller or an addictive Rx. read more

I have been a patient with the clinic for several years. I went in today just to get my blood drawn and they couldn't get it all situated and I left after 35 minutes of them trying to figure that out without even getting my blood drawn. read more

All the staff at Schertz Hillside PC are helpful and welcoming. Priyanka Mooney, FNP has been a great provider- attentive and listens to her patients. read more