I like being seen by Dr Lin but she has retired from her practice which is a shame she was really good

This woman retired and is still a nuisance. I got what looks like a Word Doc bill made my a child in the mail, with a 9-month old $30 bill. I cannot for the life of me figure out what these charges are for since this was clearly made in Microsoft Word, but it's still threatening to go to Collections in 30 days. Options are to write my credit card info on it and mail it back. Uh yeah no thanks. You've already scammed my enough with your BS "medical advice," not falling for this too. You can't call them, because there's no voicemail. You have to use their GMAIL email address. This whole thing has got to be a joke. read more

Karen Lin, MD - Just now got this bill, from almost a year ago. And this is how they ask for my info? - Neurologist Near Me - San Luis Obispo, California

8-24-21 I had an appointment with my neurologist today for a check on my migraines. The office is nice and clean. My mom had to fill out the paperwork and I had to sign. On a couple of papers. After a while, I went to the back, went on the scale and then had my blood pressure checked. Once I was in the doctors area, I waited for the doctor. A few minutes later, the doctor came. I was very impressed that I got to see her. She spent an hour with me. (half talking and other doing exams). I would recommend this doctor to people because she's nice and very helpful. Will go here again. read more

Haven't seen Dr. Lin yet, and I probably won't. My primary referred me to her, so I called for a new patient appointment. I was told that new patient appointments are booking in April 2019 (and I was calling in Nov 2018)! You go to a neurologist because something is wrong!! You need to be seen as soon as possible! A 5 month wait is totally unacceptable and could cause harm if your condition was life-threatening. I don't know why they can't factor in new patient consultations in with their normal appointments. Either she has extremely poor time management, or she is too busy with the patients she has and shouldn't advertise that she's accepting new patients. She probably won't see this comment, but others can. Head's up!! read more

I have only had 2 visits with Dr. Lin, one in person and one over the phone. I liked Dr. Lin's knowledge, professionalism, and bedside manner. That having been said, her office never returns repeated phone calls. For this reason, I only gave 3 stars. read more

During my most recent 3 visits to Dr. Lin, I find her knowledgeable, patient and empathetic. I would easily recommend her to anyone needing to see a neurologist. The 2 stars go to her front office manager ( NOT her medical assistant - she has been very helpful during all of our appointments and at times, even tried to compensate for her manager's rude behavior). The office manager's demeanor shows how unhappy she is at her workplace. She seems to be easily triggered, visibly frustrated at work - and it really shows. At times, you can feel her tension in the air, as soon as you come in. This contributes to the stress of our visit. I have come to anticipate her rudeness and lack of empathy prior to every visit. read more

I have had no issues I'm with the doctor herself or one of the two staff people working there. My issues are in regards to those billing practices and in regard to one front desk staff who just seems to be miserable in life, and unhappy. Who wants to be greeted or interact with someone with such a poor attitude and energy, especially for those of us going in with personal health concerns/challenges? In regards to billing, you have to pay upfront in cash or check (who has paper checks anymore?). If you pay with a credit card, you get charged a certain percentage of your billed amount. If you have an FSA or HRA account like me, they supposedly cannot run the card, even though it's pretty much a credit card... and if you use a regular credit/debit card, you can't get reimbursed for the service charge interest that get charge. Luckily I had $400 (+/-) in hand to pay my bill and literally one check left that still had my address from 12 years ago.. I ended up getting over charged, and I'm still waiting to get reimbursed which is really irritating me. Just seemed very manipulative... there are a lot of people that probably don't have hundreds of dollars to pay out of pocket, even if they just have to wait to get reimbursed... so your basically putting people in the position to have to pay your additional service charge to run a card (is that even legal for medical providers?) read more

Staff unorganized and doesn't know what they are doing always stating wrong information She I'm sure is a nice person on a friend basis. But as a doctor i can't deal with it read more

Office staff seems disorganized and inefficient. Doctor unhelpful and disinterested. In the first appointment (for which I waited two months) Dr. Linn discounted my symptoms of memory loss and fatigue without really taking the time to listen and take a full history. After my insisting she finally agreed to order a workup. I got the lab test and MRI promptly, but never heard back from her office for followup. When I called the person who answered was also dismissive; "We would have called you if you had a brain tumor." I asked for a follow up appointment to review the workup and was again scheduled several weeks out. In that appointment I sat for 45 minutes until they called me back to do some nueropsych testing on a laptop. After I was done I had to find a staff person, as I was left alone in the room for some time. She told me to wait so see the doctor, and I agreed. I quickly went to the restroom and came back two minutes later to be told the doctor went to her next appointment and I would have to reschedule a third visit to actually speak to her. I was very annoyed, to say the least. Again I was scheduled several weeks out for 5pm appointment, but then called the day before to tell me they actually want me to come at 2pm because they don't actually stay open that late?! I told them I work and can't take time off on that short of notice so they reluctantly agreed to see me at the scheduled time. Again I sat and waited until almost 6pm. When the doctor came in she hadn't reviewed the MRI, but just said I did fine with the nuerospych testing and summarized her findings to "you're just depressed." I explained to her I am a clinician myself and am familiar with nueropsych instruments, so I didn't think it would be a very accurate measure of my symptoms. I asked her to review the MRI because it did show some abnormalities, and while she reluctantly did so in this setting, she again minimized the reports' findings. In preparation for this visit I brought her two medical journal articles about CFS/ME. I had been diagnosed with this already in the past, but she didn't know this because she didn't ask. In this setting, she discounted this information, and refused to even look at or take the articles. She stated she felt that information was irrelevant, as my workup appeared fine, and she believes CFS is a subjective diagnosis. She offered to have me see a speech therapist to help me improve my memory. The last thing I need when I feel overwhelmed and exhausted is another appointment. All in all, I wasted a lot of time, and my insurance company and I spent a lot of money to have this provider be absolutely unhelpful. I am now scheduled to got the Stanford CFS/ME Clinic; but again I will be waiting three more months to be seen. I should have skipped seeing Dr. Lin and gone to where professionals are open to expanding their knowledge and providing support to their patients. read more

I loved meeting Dr. Lin! I had my first appointment with her yesterday and it went wonderfully. She thoroughly asked me lots of questions and did a very great job of listening well to my answers. She also allowed me to ask lots of questions and she took great care with answering well and spent a lot of time with me yesterday. She has a kind disposition and a good sense of humor. Looking forward to her care! read more

The many awful reviews say it all. This is an office of unkind and unhappy women. Who knows, maybe it is a coven of witches. As one reviewer said, she didn't hear results of tests Dr. Lin ordered so she called and was callously and dismissively told, "If you had a brain tumor we would have called you." These women are consistently rude, hostile, and purposely unhelpful to patients and patient families. Dr. Lin can disregard patient's opinions and does not always explain the rationale behind some of her strong recommendations. Untruths are entered into patients' medical records, and these untruthful statements can be disseminated to referring doctors, which is a travesty. I suspect this is to "cover their _ _ _ _ _" in insisting that patients have certain diagnostic tests which patients may have no indications for. If you are five minutes late, they may tell you that you are being rescheduled. But you may have to wait an hour for your scheduled appointment. Healthcare consumer beware. read more