Despite having insurance that will cover 100% of the treatments, this place frequently billed us up…read morefront or sent us to third party providers that required paying directly. We don't want to deal with chasing down reimbursements from the insurance company, so we switched to another provider in the area and it has been seamless with them. Months later we are still trying to get reimbursed for things we never should've been charged for with RSC. Ask yourself if you want to put up with their billing practices before coming here.

After four long years of infertility and a failed cycle at another top Bay Area clinic, we finally…read morefound success at RSC and are now enjoying parenthood to our beautiful baby. Dr. Lee and Nurse Anna are a truly exceptional team. What sets Dr. Lee apart is her unique combination of compassion, curiosity, and a complete lack of ego. She dove deep into our difficult case with a fresh perspective and helped us navigate hurdles that others couldn't. The experience was incredibly smooth and professional. We especially loved the transparency--receiving the results of every scan and blood work was a night-and-day difference from our previous clinic. We felt like partners in our care, not just a number. If you want a team that is as brilliant as they are grounded, go to Dr. Lee and Anna!

TL;DR: Dr. Purcell and her clinical team provide world-class, compassionate care. However, the…read morefinancial and billing department requires significant self-advocacy and proactive follow-up. The Clinical Experience: From the front desk to the embryology and surgical nursing teams, my experience was stellar. Dr. Purcell is a true expert who provides in-depth, thoughtful explanations. You can tell she has huge passion for and loves what she does. The clinical staff is phenomenal, kind, and highly responsive--you truly feel cared for as a human, not just a chart number. Room for Improvement: The experience would be seamless if the administrative side matched the clinical side. Two main areas stood out: 1) Proactive Education: I wish there had been more dialogue regarding treatment options (e.g., fully medicated vs. modified cycles) earlier in the process so I could better advocate for my preferences. 2) Financial Communication: The billing and insurance team often provided last-minute cost updates (sometimes the night before or morning of an appointment). I frequently had to act as a liaison between my insurance provider and the clinic to clear up confusion. Advice to Others: Be prepared to do your own insurance "homework" and proactively confirm coverage well in advance to avoid last-minute financial stress. I have shared this feedback with the office, and they have been receptive to improving.

I am writing to share my disappointing experience with Dr. Purcell. My husband and I consulted her…read moreto help conceive our second child. Despite my history of no prior fertility issues, Dr. Purcell immediately recommended IVF rather than investigating why we were struggling to conceive naturally. Throughout the process, she remained overly positive, never indicating any potential hurdles. However, when the IVF failed, her only explanation was 'I don't know,' eventually defaulting to my age as a catch-all excuse. I have since become pregnant naturally without any medical intervention. This proves that a proper diagnostic approach--rather than a direct-to-IVF path--was what I actually needed. I feel there was a significant lack of clinical insight and a failure to personalize my care.

I would give Dr. Schmidt 100 stars if I could! I have not seen such a highly specialized, highly…read moreaccomplished doctor to be so patient and spend so much time with each patient, answering each question, calling the patient for check ins, and comforting the patient when anxious. I always felt heard, cared for, and in great hands. Never worried about the most complcomplicated peocedure. He made me feel comfortable and relaxd. His practice is extremely professional, everyone is so knowledgeable and caring. They offered help with almost everything, even with simple injections. If you're considering IVF, you must come to.Dr. Schmidt's practice. Period.

I had a positive experience at Nova. The staff are so warm and welcoming and Laura the front desk…read morereceptionist is the best! She is super responsive and just overall friendly. They always made us feel very at ease during the process. I had Dr Sokalska as my main doctor. At first I wanted the other doctors because I had read their reviews on Yelp and there weren't any reviews specific to Dr Sokalska, but I ended up really liking Dr Sokalska! I assume she's newer to the practice but she's so patient with all the questions and she's super funny too. She was updating us thoughout each step of our process and I never felt like we were bothering her with our questions. I had a really good outcome so far using their freezing services! If you are using your workplace benefits I highly recommend Nova as they are responsive and communicative and sometimes I had issues with Maven my provider and Laura was super caring and said if any funny business comes up again that she would contact their own Maven rep herself which I so appreciate! My friend went to a different clinic and so far didn't yield the experience or outcome she wanted so I'm super glad I decided to drive a little further out to see the wonderful staff at Nova!

If I could give Dr. Ezzati 10 stars, I absolutely would. After struggling with recurrent…read moremiscarriages for about a year, we saw multiple OBs who unfortunately didn't provide the level of care or attention we needed. From our very first appointment, Dr. Ezzati moved quickly and thoughtfully. Within days of our first appointment, he scheduled an SHG ultrasound, which revealed retained products of conception (RPOC) (something I had previously raised concerns about with other doctors but had been dismissed). A couple of days after, he had me in for a hysteroscopy where the RPOC was removed and we are finally moving past this. Fertility struggles come with an overwhelming sense of vulnerability and insecurity, and finding a physician who truly understands and empathizes can be incredibly difficult. Dr. Ezzati did exactly that. He made me feel genuinely heard, understood, and supported, while also providing hope and a clear path forward. He took the time to thoroughly explain each step of the process and walked both my husband and me through every part of the procedure. We are not pregnant yet, but we know without a doubt that we are in exceptional hands--and for the first time in a long while, we feel optimistic about what's ahead. From someone who was extremely hesitant about seeing a fertility specialist (as I thought they would pressure IVF), I can say Dr. Ezzati and his team have gone far beyond my expectations. My husband and I are extremely grateful and lucky to have found him!

This doctor and his team deserve 10 stars! My wife and I had been trying for 3 years to get…read morepregnant. We met Dr. Ezzati and begin monitoring cycles with TI and he eventually suggested we move to IUI. He stayed optimistic but realistic with us through our journey. After multiple failed IUI's we decided to move forward with IVF. Thanks to Dr. Ezzati we are welcoming our little baby in the next year. His compassion and care has left an ever lasting impact on us and we cannot be more thankful for him and Selina!

Dr. Keyhan is truly one of the best doctors you can find. She combines deep expertise with genuine…read morekindness and empathy, which makes a huge difference. She always took the time to listen, never rushed appointments and made sure I felt comfortable and informed every step of the way. She's also very thoughtful in setting expectations i.e. honest, yet encouraging and you can tell she truly cares about her patients and is committed to doing everything she can for them. If you're looking for a knowledgeable, extremely compassionate and a trustworthy doctor, Dr. Keyhan is absolutely the best choice.

Dr Keyhan is a wonderful reproductive endocrinologist! She is caring, she listens to your opinions…read morewhile guiding you with her knowledge. I never felt that we did anything that I was not 100% on board with. I may be in the minority here where my IVF journey ended without success but I always knew that IVF was never a "sure thing". If you go into this process expecting to 100% get pregnant then you may end up disappointed. However, that is not Dr Kayan's fault. She did everything humanely possible to get me pregnant for the 4 years I was her patient. I'm sure if we pursued donor options then she would have tried just as hard for success but it was our choice to end the IVF process. If you're looking for a kind, patient and knowledgeable doctor then Dr Keyhan is your best choice!

I have been seeing Shuqing Jung at Evoke Acupuncture for a few months now, and can't gatekeep this…read more I myself have a (western) medical background, so I appreciate the extent of knowledge and expertise in Traditional Chinese Medicine (TCM) she brings through acupuncture and other modalities for the treatment of women's reproductive health and particularly around fertility. However, Shuqing also has a deep understanding of the IVF process and works collaboratively with my REI physician and treatment schedule to prepare my body for success. She has been a true partner with me to navigate this process. She is gentle (no pain with the needles), an attentive listener, and extremely caring when my anxiety is high (which is always). I've tried several acupuncture clinics and all were good, but this stands out as the place to go to be best supported in your fertility journey. I use my HSA funds and there are discounts for purchasing multi-session packages.

I have been a patient at Evoke for 2 years. They have helped me with a bad back and stress…read moremanagement. They are incredibly professional and extremely helpful with my challenging insurance. Most importantly, all of their therapists are amazing. I usually sign up for their waitlist and never worry about which therapist is available, they are all fabulous. I highly recommend Evoke.

Dr. Silverman has been absolutely wonderful. He consistently takes the time to address all of my…read moreconcerns and is genuinely personable and caring. Every visit with him has been pleasant. I never felt rushed or dismissed. It's rare to meet a provider who truly gives you time, but he does exactly that. His professionalism and bedside manner are exactly what's missing in much of today's healthcare, you genuinely feel heard. He shares his medical opinion while always asking for my input, and he's transparent when something needs a closer look. Instead of brushing anything off, he takes the time to research it further, even when it isn't strictly OB-related. He also goes the extra mile to follow up and update me, and if he notices something that was missed during the visit, he calls right away. He is truly a great asset not only to Stanford but to his patients.

We love Doctor Silverman He's probably the kindest doctor I…read moreever met and he's funny , too. He makes me feel at ease , is really thorough and knowledgeable. Highly recommend .

I did cpr and first aid today with Heidi and it was fabulous. Heidi took time to Work me through…read morethe steps. The office was very warm and bright the space was very relaxing and she put me at ease to train me and certified me. All hands on deck during our training. As a mother and grandparent of four wonderful boys am for ever grateful .

I've seen Heidi twice. Once because I injured my back while lifting weights. I called the next day…read moreand she got me in right away. I was having a lot of pain when I arrived and when I left it was already 90% better. By the next day it was gone! I have done acupuncture in the past but this was such a quick response. I felt like she knew exactly what to do. The second time was for sinus trouble. Not only did she do acupuncture but she did a technique of bleeding my thumbs. I was skeptical. But after this session I felt amazing! I will definitely be going back. Heidi is caring and listens to you. I would highly recommend her!

I'm beyond thankful for Viji and her personalized, holistic approach throughout my pregnancy and…read morebirth. From the start, she took the time to understand my unique needs, offering tailored guidance on nutrition, stress management, and natural remedies to reduce inflammation and support healing. She has a deep understanding of how to complement the medical recommendations with natural remedies. She helped me understand why things were happening in my body and what options I had at each stage. She connected the dots between my medical history, daily habits, and birth experience in a way no one else had. I felt prepared for conversations with my care team instead of overwhelmed. She helped me adapt my plan when unexpected challenges came up, like getting covid :(. Her care didn't just help me feel physically strong and balanced during pregnancy--it also minimized risks for both me and my baby. Postpartum, her support continued to make a huge difference in my recovery. If you're looking for a doula who genuinely cares and provides thoughtful, individualized care, I cannot recommend Viji enough! I would also add that this felt less like standard doula care after interviewing several. This is more like having a personal guide through pregnancy, birth, and recovery with takeaways for well beyond the birth and for lifetime.

Viji is truly one of a kind. Every mother deserves someone like her by their side during their…read morebirth journey. After a traumatic first pregnancy and postpartum preeclampsia, I was considered high-risk during my second pregnancy as well. Around 32 weeks, I started seeing elevated blood pressure readings along with severe white coat syndrome. I was anxious and searching for support, and that's when I found Viji. Even before our first consultation, I had a strong feeling that she was God-sent -- a true blessing -- and that feeling only grew stronger with time. Viji stepped in with so much calm, confidence, and care. She took everything upon herself and made sure I was prepared in every possible way -- physically, mentally, and emotionally. She guided me through provider decisions, helped me find the right midwifery care, and thoughtfully connected me with an exceptional midwife, Lin Lee, who aligned perfectly with my needs. Because of Viji's discernment and support in building the right team around me, my entire experience was completely different from my first pregnancy. The birth itself felt smooth and empowering -- no tears, no episiotomy, and my blood pressure remained well controlled throughout. What truly sets Viji apart is how deeply she cares and how holistic her approach is. She took the time to understand my full medical history and personal background, worked to get to the root of my previous complications, and helped me navigate provider complexities with clarity and confidence. She also combined her Jyotish knowledge to help identify the most supportive and auspicious timing for my induction, which brought me an incredible sense of peace and trust going into labor. During labor, Viji was there through it all. She supported me with Ayurvedic care, calming massages, constant reassurance, and gentle guidance. She made sure I was comfortable, grounded, and never felt alone. She even stayed with me through the entire night -- watching over me, advocating for me, and helping me make important decisions when I was exhausted and vulnerable. Because of Viji, my second birth experience became healing, empowering, and beautiful. She didn't just help me prepare for birth -- she helped me heal from my past experience and trust my body again. I will always be grateful for her presence, her wisdom, and the love she brought into one of the most important moments of my life. I thank God every day for leading me to her at exactly the right time.

I wanted to be proactive with my fertility journey so I started seeing Shasta for acupuncture twice…read morea week in the first month of trying to conceive. I had a history of irregular cycles and shortly after seeing her regularly, my cycle went back to a 30-31 day cycle. These appointments were such a nice reprieve from my day and an amazing reset. She helped my nervous system calm down and improved my sleep. I got pregnant after 7 months of intentionally trying and am currently 18 weeks pregnant. I loved having Shasta be part of my fertility journey.

I started acupuncture for my allergies after years of trying everything else. I've been on…read moreimmunotherapy for over five years and still had miserable symptoms every spring and winter. I had read that not everyone gets relief from acupuncture, but it was worth a shot for me since it was my last resort, and I am so glad I did! Before acupuncture last spring, I was taking allergy pills twice a day, using a daily nasal spray and eye drops daily, just to get through the season. After just a couple of weeks of treatment, I was able to sit outside with pollen literally falling on me and have no symptoms! I was also able to reduce my medications down to one pill a day. That had never happened to me before. I'm now back again because my symptoms returned in the winter, and I feel confident knowing this is something that actually helps when nothing else has. If you're someone who's been told "this is just how it is" with allergies, I can't recommend acupuncture here enough. It's made a meaningful difference in my quality of life. Dr. Shasta has also tailored treatments if I'm feeling other issues, like last time helped me with my stomach pain. She is very thoughtful and caring and I am so glad I found her.