I came here for a last minute haircut before a wedding and was happy with the results! They don't…read moretake appointments, so you'll have to test your luck when you walk-in, but I only had to wait about 5-10 minutes before getting assisted. The place is very big with a large seating area in the middle of the room (which was kind of weird, but it wasn't bad). I could tell the workers there were all close to each other and it was nice to be in a friendly, welcoming environment. The only downside is that it was on the higher price range for a haircut ($23 before tip for a men's basic cut), but it's worth it if you need a last minute haircut!

I have an appointment scheduled this morning at 10:30AM, and I'm standing outside the shop right…read morenow. Your website says you're open, Google says you're open, but nobody is here. I scheduled this four days ago because I have a packed day of business meetings and needed this haircut before work. I've been coming here for two years and paying $50-$60 every time, so showing up to a locked shop with zero communication is honestly pretty unacceptable. If you knew you were going to be closed, the bare minimum would have been emailing or calling the people who already had appointments. Instead, I rearranged my morning for nothing. I'd really like someone to call me back and explain what's going on, because this is a pretty frustrating way to treat regular clients.

Alex is my barber and always does a great job. The service Sarah provides is excellent. I've been…read morecut by other barbers too. I always leave feeling great.

My review comes twofold, looking at both the cut and the service. So let's break down the…read moreexperience - Location: This shop sits right behind the gelati celesti ice cream shop building block. Make sure to drive behind the building, and there is ample parking. The doors to the barbershop are located directly behind, and you can walk thru the garage door or main door. Service: This is what caused me to bring down the score only because the day I made the call to reserve, I was informed my appointment was at 11 am. When I arrived 20 minutes early, a staff member said they were on break and that I needed to come in at 11:30 am. A little confused, I obliged and came back. Afterward, I went to check in for myself and my partner, whom we were going to get haircuts back to back. I would go first since I was doing a cut and beard trim package, and my partner was just getting a cut. I was greeted by a staff member, and they escorted me to the chair to get my cut. It wasn't until my haircut was nearing the end that I was told that my partner couldn't get their haircut because the barber didn't have time in their schedule. The barber told me that they knew that it was two appointments, but they were scheduled for only one. I even gave them our names at the initial booking to ensure that they knew it was for two people. I spoke to the receptionist who tried to profusely apologize, but I was upset because I was told to come at 11 am, turned away upon arrival, and told me to come back 30 minutes later. Then they told me there was no way to accommodate that extra haircut. That I needed to come back a different day! I told them I drove two hours already just to get to the shop and arrived early to be there because I was informed I would have both services done. I was also told by my partner that after getting in the car, they told them that they would not have an appointment with them and that they would have to come back. At that point, they were upset as well. This was a poor way to handle the situation, whereas I felt like having a different shop offered for the cut or scheduled later that day would have been fine. But I felt a lack of care and sympathy on my end like it was my problem. I did reach out to the shop separately on this issue, and there was no reply. Barber: The barber who did my cut was jovial, polite, and really made for a good conversation throughout the cut. The cut was done quite well and was nice Interior: Plenty of seating, well lit, but it can get loud based on the cross talk between customers and staff if that's an issue. They have a coffee bar in the back but looked like it was closed because it was dark. I had to ask about it as it was not offered. Overall: All in all, I had such high hopes that this would be a great way to start my anniversary weekend, but it was "cut" short due to the lack of service.

These guys have been cutting Tyler's hair for about 16+ years, and there is no other place he would…read morerather go! Tony, Mac, Ms. Jane, and Ms. Autumn are the best in town. Great prices, great cuts, and great conversation!! Stop in, you will never be disappointed.

I don't live near Charlie's, but I drive by there fairly often and sometimes stop for a haircut…read more I've had nothing but excellent experiences there. Sorry that Josh is gone. He was awesome. Great fades and flattop and all other styles. Josh was great at classic '50s styles which I prefer. After Josh left, I asked one summer for a "GI haircut." Nobody in the shop knew what that was. I was a bit surprised, but I guess it's a sign of generational change. Not a problem.

Needed a clean up for a wedding I was attending in town. Walked in and made an appointment for next…read moreday with Victor. Shop was running behind but Victor and a very kind customer agreed to let me get in the chair. Victor then delivered a world class haircut with my difficult head of hair. He is a master craftsman. I highly recommend this shop!

Love it here! Great service kind people. Been coming here for years! Will keep coming here tooread more

I've been bringing my boys here for a couple months, and I couldn't be more pleased with their cuts…read moreand the service that I receive. Everyone greets you when you enter the building, and the shop is very clean. This weekend Jesse came in on Sunday to cut my boys' hair- even though it was his day off. I highly recommend this barber shop and Jesse.

Awesome new barbershop in Bon Air. Walked in and got a sweet cut from Brian. Super friendly team in…read morethere, the decor and setup was great. Definitely would recommend

Barbara did a great job at a very reasonable price. She is very pleasant…read more This is a one chair barber shop and Barbara stays busy for very good reasons service, personality and efficiency. The reasonable price is an added bonus. The only thing I would add to the service would be a razor neck shave.

Barbara was a good barber, she did a fine job on my hair and beard. Her prices are reasonable and…read morethe cut was good quality. But, I like my neck to be trimmed with a straight razor and for a whole host of reasons she doesn't do that. So, fair warning.

The barber is not professional price to high for a bald head and beard line up was 40$ the banter…read morewas very juvenile will never go there again

I'm sorry but the barber I had needs a lot of improvement. All I asked for was a simple medium skin…read morefade. I've never had such a patchy fade in my life. I went to another barber shop after leaving this place to fix it. It's so unfortunate because the staff was so welcoming and held great conversation but the fact that they let me walk out like this is unbelievable.

Barber was friendly (Rene), my Girl Friend liked the cut , not what I'm used to, but it is a clean…read morecut. Pricey !

Very nice guys here stopped in to get some advice while Waiting noticed the…read more stylish professional shop Good vibes excellent haircuts and beard details, it's definitely a great place to call your barber shop!