I do not recommend this store at all. Absolutely awful service and poor management of the…read morecoordination and communication of my delivery. Not only did they not confirm the delivery time of my order until I had to chase them down, but they also did not communicate to me that I would be charged a delivery fee of $70+ dollars. I was informed of the charges and charged after the furniture was delivered inside my home. I would have gone a different route had that been the case. Buyer beware!

Do not order from this store. We ordered a couch set in mid…read moreMarch. A delivery time was set for May. We sold our existing furniture in May. After the furniture was not delivered we followed up to learn that it was pushed back to June. We followed up again to learn it has now been pushed back to late July. 1- No one has communicated anything to us. We have done all the legwork and follow up. 2- No one has offered an apology. 3- Management should've been up front about potential shipping delays presale. We were misled. 4- We are not enjoying sitting on lawn furniture.

Manager of Athens, TN store blames customer for late fees incurred by a glitch in the company…read moresystem, while not bothering to notify customer of the glitch, until several late fees are incurred by the failure of their auto pay system. I have filed complaints with various agencies and in case I am forced to take the matter to court, I will be sure to force the manager to explain to the court why the customer is responsible for the glitch in their system.

The Manager here, Connie Wolfe, is rude, volatile, and will lie to your face after saying…read moredifferently over the phone. We began our rental contract in February, 2018 prior to this lady taking over as manager, or would never have rented from here. We have made every payment for nearly a year now, being late twice (with permission from Connie to be late) - and our Bank Statements and receipts bare out that claim. The cash price for the items we rent is shown as more than the retail value of the items if they were brand new, yet we received used equipment (as indicated by scratches and dents on the appliances, and the fact that they are marked as used appliances in the rental agreement). Previous experiences with American Rental have been excellent, though they were not at this store. Throughout nearly a decade of renting to own various items from American Rental, I've never defaulted on a contract, nor had any complaints about the pricing or management. My mother, brother, sister, some aunts and uncles, nieces, nephews, cousins, and several friends all rent various items from American Rental. This experience has made me determined to never use American Rental again, and even more determined to see all of my friends and family take their business elsewhere as well. I would not recommend the Athens, TN American Rental Store to anyone. Though Rent A Center has higher pricing and longer contracts, I will pay the extra money before I deal with rude, disrespectful managers who lie to my face and falsify records.

We needed to replace some living room furniture and went to look around in Bliss on a whim. We like…read morequality pieces that are a bit unusual. We didn't think Bliss would be affordable but went in just to look around and immediately found some items we loved. Alison and David were wonderful to help us. After the furniture was delivered, we returned to Bliss to add another piece of furniture and some very lovely decorative items. We love the look of our "new' living room and receive compliments from guests. We highly recommend Bliss if you're looking for good quality furniture and accessories that make a statement in your home.

Finding the sofa bed, ordering and delivery went smoothly with no issues. Devin was great! This…read morestore was the only one in town with an actual comfortable sofa bed! Great store and service.

Upscale furniture at an affordable price! Customer service is top notch…read more I've purchased furniture in the past from other furniture stores in Knoxville with TERRIBLE customer service but this place really seems to get it ! Hands down this is my one and only furniture store.

I purchased a $2000 Thomasville sofa. Within months the fabric was pulling away from the frame,…read moreleaving the iron frame exposed. The store sent someone to our home who insisted the damage was our fault. My husband and I are retired. No kids or pets. This was clearly a manufacturing defect. They refused to do anything about it. We moved a year later, and put the sofa out at the curb. I've never received such bad customer service from anyone I've done business with. They have beautiful stuff but they don't stand behind it. Shameful.

Do not judge the inside by the outside flea market looking stuff. Alot of great finds inside…read more Vintage cameras, swords from 1800's, Lots of prints and original art, glassware. I love shopping there.

Went there today..Saturday 03-30-19 Really packed with all kinds of goodies. Not much man cave…read morestuff-militaria, etc like I love, but my side chick enjoyed ..she commented that the overall prices all the vendors had on their items were very reasonable compared to similiar booths at other local antique malls, and I agree with her assessment. Worth the visit.. will take some time to go through every booth.There are several hard to find relics I am interested in, will wait and see if strill there when I make up my mind, lol

I have used them to buy furniture before and had a horrible experience with the furniture I just…read morebought that broke while holding my new born twins, so I do buy furniture from here anymore! I recently built my dream home and needed a storage unit and out my card on file to be auto drafted to make sure all my things were safe and protected and they were that's not why I'm writing this review everyone should be aware or crooks and thieves! I have been moved out of my rented storage unit for 2 months now and have not received a charge until Saturday the 9th of may for 199.00 some one at the store reopened my account showed me as renting the unit and charged me 199.00 this is theft! And not a good way to run a business they should not be in business

Bought a recliner. Meant only to get recliner, but because I wanted it in leather, it's a rocker…read morerecliner. Foot rest will not stay up if (small) dogs get in my lap. They picked it up and brought it back saying springs were adjusted. That did not make a difference. Bre told me chair recliner was not meant to support a dog in my lap. They will not take the chair back and let me exchange it for the recliner I test sat -- which seemed stronger and by the same company (and was a little cheaper). Gosh, if it won't stay upright with a 10 pound dog on your knees, imagine a grand baby couldn't set in my lap either!!! This was an $800 chair, so it wasn't cheap! I have a $400 recliner I bought 5 years ago (elsewhere) with a foot rest that stays upright with three dogs in my lap!!! I would not buy another stick of furniture from them!!!! I only bought this chair because the leather on my old chair is worn (from COVID wear) out. Since Bre wouldn't help me, I can only berate the store and the furniture manufacturer. Bre- the dogs are sitting on my lap with their heads at my knees. I'm 4'10" so my knees barely extend beyond the seat, not down on footrest. When my 5'8" male friend sits it the chair, the foot rest drops toward the ground too Only acceptable solution for me would be to give me the chair (not rocker) I intended to buy even though it is cloth upholstery.