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    Kassab Jewelers

    4.3 (157 reviews)
    ModerateJewelry, Bridal
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Custom bracelet
    Nicole F.

    I've taken multiple pieces to Kassab for repair and cleaning and alterations. Cody, the Goldsmith, is masterful at his job and is really one of the kindest people you'll come across. And did I mention fast?My go to jeweler for any future purchases or work I want to get done!

    Custom Tacori Emerald Solitaire
    Jen M.

    My husband bought my original engagement ring from Kassab's back in 2008, and we had a wonderful experience. Flash forward 13 years, when we were looking to upgrade my ring, and Kassab's was first on our list. I knew I wanted an emerald cut solitaire, but I was unsure of the size or what kind of setting I wanted. So I picked up the phone on a Sunday afternoon and gave Kassab's at Washington Square a call and was connected with Michael Milner. He listened to me describe in detail exactly what I was looking for and told me that he would be able to bring in a couple of diamonds for me to look at within a few days, and that I could also view some different settings while I was there to see if anything appealed to me. As promised, the diamonds arrived bright and early that Wed morning, so I headed over to take a look. Well, to say that Michael nailed it is an understatement. The diamonds were stunning, but I immediately fell in love with one stone in particular and knew that it was the one. Next up was the setting. And oh boy, did I ever put Michael through the ringer. I went back and forth so many times trying to decide on what I wanted, yet all the while he listened carefully and patiently to what I did or did not like about each one I was shown, until we finally got to the perfect setting. A gorgeous Tacori that was a simple band like I wanted, yet had some delicate detailing on the side to make it unique. This one also had a mini halo around the center stone, which I had never seen before, but loved. And even though it was made for a round center stone, Michael told me it could be customized for my emerald cut diamond. And that was it. This was THE ONE. Order was placed that day. Also, I forgot to mention that I turned in my existing engagement ring so that I would be able to trade in the value of my center stone toward the new diamond, and Kassab's was kind enough to fit my original setting with a CZ at no additional cost so that I could use it as a vacation ring if I wanted. Super classy. So two weeks later, my husband received the call that my ring was ready for pickup. I was beyond excited!! We went down on a Saturday evening after dinner, and all I can say when Michael brought out the ring and I saw it is wow! It was gorgeous and exactly what I wanted. Scratch that, it was even more beautiful than what I had hoped for. It fit perfectly, and I haven't stopped staring at it since I got it. :) So Kassab's does it once again! Our entire experience was very easy, Michael educated us on everything we needed to know and kept us informed throughout, and he somehow managed to know exactly what I wanted, even when I couldn't seem to articulate it myself. So if you are in the market for an engagement ring or some other piece of jewelry for a special loved one in your life, and you are looking for a place that not only has beautiful pieces, but will take excellent care of you and who stands behind their name, then Kassab's is where you want to go. They definitely have a customer for life in us.

    The staff at Kassab was so kind, and Cody did an absolutely amazing job repairing my vintage heirloom ring. I was so nervous due to previous bad experiences with a jeweler working on my ring, and Cody took such extra care and put me at ease knowing I was leaving it in good hands. He resized the ring and repaired the prongs. It is sparkling like never before and it was such a quick turn around time! Thank you so much, we will be back.

    Sarafina N.

    My fiancé, Taylor, worked with Mark to design the most incredible engagement ring I could have ever imagined. Mark was so involved in the entire process and truly went above and beyond to ensure that our dreams came true. He's incredibly kind, thoughtful, and a brilliant designer/jeweler. He made an intimidating process go seamlessly. Seriously not enough words to share just how phenomenal of an experience and place Kassab Jewelers is! Thank you so much for making our dreams come true!

    Massive thanks to Philip, who went out of his way to help me bring my dream ring to life. Philip was knowledgeable, patient, and went the extra mile to get the ring completed ahead of schedule so that I could wear it to a family reunion over the holidays. He works with superb jewelers with a gorgeous inventory of settings and stones. Having visited half a dozen other jewelry stores before walking into Kassab, I'd recommend this place to everyone.

    Thank you Kevin!
    LaWanda B.

    I was looking for the best deal on the best diamond I could find to replace the cubic zirconia that had become cloudy and scratched for my beautiful anniversary ring. Store Manager Kevin was awesome! He found exactly what I was hoping for at a price that was right for me. He was so thoughtful as he guided me through the loan process. I'll definitely be back at Kassab's for future jewelry needs. Thanks Kevin

    Love my Kassab upgrade
    K B.

    Kevin from Kassab Jewelers (Washington Square Mall) have been fabulous with providing outstanding service since 2015. We came in during that time for our wedding rings. Kassab got my rings custom made by providing a high quality CAD design for my approval. Just recently, I came back to Kevin to inquire about an upgrade of my center diamond. After providing him valuable information on what is important to me in a diamond; he narrowed his search to find me the most perfect diamond that fits the characteristics including cost. This all happened during the holiday month - which was really busy for Kassab Jewelers. I told Kevin I was leaving for my Hawaii trip shortly after the holidays and was requesting if Kassab's goldsmith (Sim) could get the ring completed by the time of my trip so I could wear and admire it. Even though Kevin said no guarantees; he tried his hardest to make it happen for me. :) Their goldsmith Sim even came in during his off day to work on the ring so it could be ready made to wear for my Hawaii trip. World class service! ;) I am so impressed and thankful because Kassab Jewelers really go above and beyond to take care of their customers to make them happy! Trust that I will always be a loyal customer and come back to Kassab! Thank you Kevin for your incredible customer service! Kuddos to you!! Highly recommend Kassab Jewelers at Washington Square Mall!

    Eternity
    Jessica L.

    I was treated with amazing attention to detail! Phillip is beyond great at his job... he took time to get to know me and my likes and dislikes while allowing me to try on numerous styles in order to create a one of a kind ring within the pricing I was hoping to find. I came away with a ring that not only is perfect for me and all I want it to reflect, but also a ring that is indescribably stunning !! Phillip went above and beyond my expectations by finding me a perfect brilliant round center stone and then custom building the eternity band setting , with captivating diamonds all the way around the ring. I advise you not to be held back by all of the beautiful rings that you can see on display in the store! KASSAB is able to build and create the ring of your greatest imaginative dreams!

    Chelsea A.

    Absolutely amazing to work with!!! My fiancé and I headed to Washington Square Mall to check out different jewelry companies, looking for a place to create a custom wedding band. My now husband purchased me a vintage rose gold ring from 1890 with a very unique shape. It was very important to find someone who knows how to work with vintage jewelry and someone we could trust with my ring for a period of time. Kevin Housman, the store manager, was that man. He was so kind, knowledgeable and actually listened to what I was describing. He made my vision into a reality. Not only did he help design my wedding band but he went above and beyond to find the perfect match of metal. My ring is 10K rose gold which is hard to come by now a days. We went to multiple jewelry stores but Kevin was obviously the most experienced and knowledgeable.

    Juan C.

    John was absolutely terrific to work with! I went into Kassab a little over a year ago for the first time to begin the process of purchasing an engagement ring for my girlfriend. I honestly knew nothing about how engagement rings were purchased and this had to be evident when I walked in. John was patient, kind, and always willing to educate me during the process. Fast forward to this week when I was finally able to give my now fiancé her ring. It was always her dream to have a Tacori ring and with Johns help that became a reality! Highly recommend John and Kassab jewelers!

    Custom wedding ring

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    2 years ago

    They have beautiful jewelry and wonderful people to help. Service is amazing. Diamonds are perfection. They are all top quality.

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    3 years ago

    Great service and expertise! Thanks Cody for help today polishing our ring, providing expertise, and the photo and video!

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    Page 1 of 4

    Ask the Community - Kassab Jewelers

    Review Highlights - Kassab Jewelers

    It was the perfect proposal according to her, and I owe much of that to Kevin, Michael and Kassab Jewelers.

    Mentioned in 26 reviews

    Read more highlights

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    Jared Galleria of Jewelry

    Jared Galleria of Jewelry

    3.2
    (38 reviews)
    4.2 mi
    $$$

    Hard pass. first and last purchase there. Had a necklace customized. I get the charm can't be…read morereturn/exchanged. The chain itself howeverwas to short so being I paid over 600 I thought I'd exchange the chain. The lady who ran up on me at the door like I went to the wrong place. Says well the chain and charm count as one piece and with the biggest ass eating grin says but I'd be happy to sell you a new chain. Go to shaneco all around better choice.

    Bought a wedding ring and had it about six months when on inspection it had loose diamonds. Sent it…read moreoff and it came back and they forgot to flash it. Sent it back and wore it for a week before missing a diamond! Send it back and the replacement diamond was darker and smaller. I need to wear reader glasses to see clearly up close and I could see the issue within a second without my glasses. I should note that we live far away from this Jared's so we use the local Kay's to ship out- which goes to A different Jared's for repair- not this store. I called Will (the GM of this store) and told him my issues with quality and structure of a wedding ring after only six months old and having no issues until employees started messing with the ring. I told him I wanted to replace the ring and we drove up the same day. In the mean time he kept communication with me; even sending me ring ideas based on my preferences. When we arrived he was quick and patient while my husband and I decided on a a new ring. We brought out disabled daughter and offered her water and a piece of chocolate. We did the refund/ rebuy and they had their team attach the stone to the setting we chose and we left happy! It did take a few hours, which is expected but it all happened in one day and didn't drag on for weeks! We were treated much better than most of these reviews on this store. I made sure to steer clear of Cory! Go see Will he will make sure you leave happy!

    Photos
    The spot where the diamond went missing
    The spot where the diamond went missing
    Jared Galleria of Jewelry
    Jared Galleria of Jewelry

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    Kassab Jewelers - jewelry - Updated July 2026

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