Father and son very friendly and down to earth. They take pride in what they do. I'm so glad they…read morewere able to fix my wedding band! Highly recommended!

Very good at making high-quality custom pieces. They will work with you to make sure that you…read moreare very happy with the final product. This is the only jeweler that I will go to in the Portland Metro area. Very precise, good value and passionate about the quality of their work.

I got invited to a "Ladies Night event" at this shop and it did not disappoint…read more Stephen is a wonderful host and was pouring spicy cider mimosa's and had plenty of fancy cheeses and nibbles to go along with the spirits. Stephen's store is also in a very good location downtown, where parking isn't to hard to find, since it's not right in the mix of things (ie Nordstroms area). His shop is intimate and lovely and he has a very nice selection of baubles. He also helps design jewelry. Multiple friends of mine had him help with their wedding rings and bands and they are incredibly happy with his work. That said, he is who I will go to if I ever get so lucky.

I purchased a necklace as a wedding gift for my wife on short notice, and Stephen was able to get a…read morenecklace made and expedited to the wedding. The necklace was beautiful and great quality compared to other necklaces I have seen. About 9 months later my wife managed to get it incredibly tangled with multiple tight knots in the chain. Miraculously, Stephen was able to get it completely untangled with his tools. Thanks for saving the day Stephen, and thanks for the exceptional service!

Came in to Ari diamonds for a custom ring and to fix a broken necklace. Whole process was super…read morequick and easy. The broken necklace was fixed in an hour and pricing was super reasonable. The whole custom process was great! Scott and his team was very fast and communicated constantly. Super pleased with my experience and will be back!

My mom and I came in to have rings resized. It was our first time there even though we've seen it a…read morelot over the years driving by. Scott is super friendly. They did a great job resizing and were knowledgeable. I went in on a Friday afternoon, and our jewelry was ready on Monday. Very pleased! Would go back again.

Shelly is very accommodating and friendly. I have been there every year for such a long time. I buy…read moregifts there for family and friends-always well received. Prices are very good compared to other places and because Shelly finds unique and wonderful jewelry from various artists thruout the country. I have so many favorites I wear all the time and always receive compliments. Thanks Shelly!

Great Service and selection of jewelry. I have purchased several items from here. I most recently…read morewas shopping for a necklace for a special occasion. I found a few items I liked and brought the dress to match to and my spouse a few days later and am thrilled with my new jewelry. It is a great piece, and as the owner pointed out, I can wear it with jeans as well as a formal dress.! I will be back!

I found Trios Studio after Kassab Jewelers (washington square) tried charging me $250 to fix my…read moregold necklace. Trios Studio charged me $25 and fixed it right on the spot. Debbie has been doing jewelry for over 40 years and it was a thrill watching her repair my necklace while she told me all about the beautiful jewelry they had on display. Mary was also very warm and welcoming and told me about the opals they had from Australia.These ladies got it down; knowledgeable, honest, and genuine. Not to mention, they're jewelry is literal works of art. If you want to go see some incredible pieces, go look. They don't push anything, they just inform you. I could tell that they are passionate about jewelry and just want to share their knowledge. Don't waste your time or money going anywhere else, trust me.

WOW WOW WOW I was just blown away by how knowledgeable, honest, and wonderfully educational they…read moreare at Trio!!! Even when a particular feature for my ring was too impractically whackadoo and bizarre a setting for ANY jeweler (I've already been turned down by tons), they were outrageously generous about pointing me in the right direction for the specific professionals who have the specialty skills and equipment that has been otherwise impossible to find. They even told me what to look for, what questions to ask, and what to expect depending on a multitude of circumstances. I just can't believe how they came to my rescue when no one else was interested in helping. Their expertise and willingness to educate is 100% UNPARALLELED by any other jeweler I've talked to in Oregon and beyond. If you want breathtaking wearable art from trustworthy, fair, and unbelievably knowledgeable professionals with the patience of saints, you owe it to yourself to go to Trio. They will take care of you and your designs like no other. You won't find a more pleasant experience anywhere!

I stopped into Kassab at Washington Square just to inquire about a cleaning and perhaps some repair…read morework on a 3 diamond dinner ring. It is 30 years old and quite beat up. I wear it always, never removing it. I had been spending $200-$300 every few years for upkeep. I inquired and out walked Cody- the Bench Jeweler. Right then he helped me get the ring off, took it into the shop, cleaned, inspected, straightened the band and brought me back a gorgeous piece of jewelry. " I don't need to leave it?" "No" Cody said. the piece was in great shape ready to go! No CHARGE! I could not believe it! A 5 minute transaction and I had my beautiful ring back! This is not Old School Customer Service- This is a company that from the top down says "Do the right thing for the customer.". Thanks Cody for making my day, and Kassab for having Cody. I will be back and so will my friends! LR

Go to John. I repeat.. GO TO JOHN. He seems like the only true sales associate who actually knows…read moreabout the jewelry in that store and is there to provide you with soooo many options to fit your needs. I got both my engagement ring and wedding band from John (worked with a lady first that didn't help much), and my husband got his band too. We had such a delightful experience with John about a year ago and cannot recommend him enough. We probably wouldn't have even shopped at Kassab if it weren't for him and his professionalism, respectfulness, knowledge and overall ability to help you find EXACTLY what you're looking for. Fast forward to this year, when my husband lost his band and I decided to surprise him with a new one. I emailed John and he set me up to come into the store, buy the exact ring my husband had the first time and leave with a display ring to present to my husband so he could come back in after to have his finger re-measured before we put in the order. Once he was given his ring (he was SO excited by the way!) we stopped in on our way home from the coast and I had my husband go in while I stayed in the car with the dogs. The receipt I gave my husband clearly specified the ring I bought and that the ring he was coming in with was to be returned so he could measure his finger and order to the right size to have his dream ring again. He came out after about 45 minutes baffled. Apparently when he went in, the older gentleman he went to asked him what he needed, he said he'd like to return this ring to get his ring, the guy asked what was wrong with it, my husband rightfully said "this one sucks, I want my ring" (trust me, I was given that display ring because it specifically had no interest in it and wouldn't be missed in that display case LOL) and handed the guy the receipt that showed what I had actually bought. He scoffed. "This ring doesn't suck" and then started telling the women behind the counter "this guy thinks this ring sucks". So unprofessional. Another gentleman walked up to try to help and was more helpful (my husband admits), but they just wouldn't take the time to understand what was going on. I bought a specific ring, he was there to return this one and get the right size for the actual ring I ordered (unless he saw something he liked more). Simple. They didn't show him any new collection, just said "this is what we have" while pointed at the case. So helpful..... not. After some back and forth of trying to get him to buy the platinum instead of the gold (which at first they said was cheaper and then oh... nvrmd its $900 more), they finally accepted the return and resized his finger to order the ring. They started saying square rings are hard to size and that's why it was too big blah blah blah.. it was a DISPLAY ring to be presented to him. Not his size at all, WE KNOW. When he walked out he said thanks for helping and neither of them acknowledged him. After hearing all this in the car, I went back in and promptly cancelled the order. Told them exactly why and that I was pissed he got scoffed at, was talked to like he was crazy for not liking the DISPLAY ring, wasn't given any help in making sure he didn't like others better, and ultimately left without any other words from the salesman other than why the square DISPLAY ring was hard to size because of the shape. They even tried telling me he came in carrying an ice cold water and that's why his size went from a 10.5 to an 8.5.... No sir he's always been an 8.5. He said "no his last ring was 10.5, I looked while he was in here. I'll double check". He looked and guess what, his last ring was an 8.5. Meanwhile the initial dude that was helping my husband was across the store making eye contact with me several times and then looking away. All this to say.... If you go here, ask for John. He seems to be the only one we've worked with who knows what he is talking about, will take the time to understand what you're looking for, provide MANY options to narrow down what he thinks you'll like, and then ultimately show you a ring you love. All the others we have worked with are rude and unprofessional.

I went to see Cal because he is a customer at my work. I am so very glad that I did. I had him…read moreresize my ring that had gotten too small. He had to cut off my ring but he took great care in doing so, making sure I wasn't getting cut. I paid $30 to have it cut off. I asked him to hold onto my ring and I would come in as soon as the swelling went down (from various ways my husband and I tried to get ring off). I went in today to get ring resized and it was ready for me just 3 hours later. He even shined it up for me. The work is seamless, I can't even tell where he added onto it. In all, with cutting the ring, I paid $80. My coworker was stunned at the price; she had paid $150 to get her ring resized. His jewelry there is beautiful. I would love to get some at some point. It's very unique. It's on the spendy side but worth every penny.

Cal is fantastic. When I needed my engagement ring repaired he did a fantastic job, the price was…read morefair, and the repairs were timely. He is incredibly knowledgeable and provides excellent customer service. Not only does Cal know his stuff, but he is also local-no chain stores for me! I highly recommend this is your first stop for jewelry repair or a new purchase!

My family needed help with some jewelry we inherited and found John through Yelp. We called him…read morefirst to learn about how he works and immediately felt like he was the right resource for us. We also liked that we didn't have to park and carry a box of potentially valuable jewelry downtown--the trip to Lake Oswego was worth it for that reason alone. He was terrific! We met him as a group and used his "triage" service, and he swiftly went through a multi-generational jewelry collection and tested and separated pieces that had significant potential value or simply contained gold that could be melted down. As he was going through everything we brought, he educated us about gemstones, how the jewelry and auction industry works, how to maximize value when selling and his connections/resources for selling items and more--he was a wealth of information. It was obvious that he was a total professional who's been doing this for a long time. Plus, he was a really nice guy! He also took care of getting the gold pieces we didn't plan to auction or sell melted down and gave us a very favorable commission rate compared to what we would've gotten from a jewelry store or other company that liquidates gold. We had a check in less than a week after seeing him. Highly recommend him!

John was very cordial, professional & knowledgable. He helped me discover the ring I got at a pawn…read moreshop was actually .71 carats and NOT 1 carat like the pawn shop told me. His accuracy helped me be more careful when looking at diamonds, and I'll be going here to get the ring I proposed with appraised as well! He's friendly & quick!