office staff puts you on hold over several days.Tells you to call back four hours later while you have serious problems. Even going into the office by family member doesn't get you past them. I don't know if doctor realizes it but 5hey need to not be so indifferent. read more

Dr. Kassabian is very caring and thoughtful Urologist. He is very knowledgeable and has the golden hands in surgery.

Very knowledgeable and patient with detailed explanation. Really cares about his patients. Many of my family and friends go see him for years. Would recommend him to everyone. read more

He is the worst doctor he is lying to the patients and making false promises..he is not communicating at all with patients.. Do not go to this doctor!! read more

One of the best Urologist if not best doctor I've met. He is a brilliant surgeon who was able to really understand and diagnose correctly. I went to two other urologists before who made things worse, until I met Dr. Kassabian and had very good results. read more

I don't understand why the reviews are low. My father has been visiting him for years and has prostate cancer. He's being treated with immunotherapy and he's getting the care he needs. The staff is courteous and helpful as the Dr. is kind, knowledgeable and friendly. The only problem for us is that , the location is too far for my older father to commute to but that's not their fault. read more

This review is based on one visit. I probably should have listened to Yelp prior, but decided to give the doctor the benefit of the doubt since I understand Yelp reviews can be emotional. But wow, I have a story to tell you. I found this office through my United Healthcare app, whom I have great health insurance coverage through. My wife and I recently had a baby boy. We're at that age where having more children would be high risk. Plus, we now have two kids, so permanent birth control seemed like the best option for us. And out of all those options, a vasectomy is regarded as the least invasive linked to little complication and zero deaths. So it just made the most sense. I setup my appointment with Dr. Kassabian's office for a consult, which was surprisingly available the next day. When I arrived, I was going through my new patient setup. The office assistant looked at my insurance card and told me they don't accept it. I was confused since United Healthcare showed they were covered. She then said they only take PPO, which I responded that PPO is what I have. Then she tried to visually break down my insurance card, telling me it doesn't say "PPO" on it, instead showing the words "health plan" (which was shown just before my account number). I just had a baby with my wife so I'm quite aware what my insurance type is, but she then started saying I had HMO. I've never had HMO before, and I know my other doctor's don't accept HMO either. After basically arguing with the office assistant, I finally convinced her to check with them. She called United Healthcare to check while I started filling out the paperwork. Let me say this again - she called them, where other offices run this information through a computer to check coverage. She called the number she found on the back of my card, was placed on hold, then had a long detailed conversation with the UH rep about my coverage. Finally she summoned me back up to the window, saying my insurance was good, not even apologizing for the confrontation. About 10 minutes after turning in my new patient packet, I get called in. I was immediately asked to give a urine sample by the nurse. From there, I was guided to my room to wait for the doctor. My frustration with the office admin was so great, it took me a second to realize how dated and dirty looking the exam room appeared. Furthermore, how cold the nurse was. She had barely spoken a word to me. Finally, Dr. Kassabian arrived. He has a very nice and straight forward demeanor about him. I asked questions about the procedure since I'd been reading a lot about it. I was curious to know about the no scalpel vasectomy I'd heard so much about. He'd told me that he doesn't do those because, "they don't work very well". He only does the old incision style vasectomy. So, if you have a vasectomy done here, you will have stitches and scarring afterwards. I understood and braved the idea and his advice. They scheduled me to come back for the vasectomy later that week, which I did appreciate. But the same office assistant was trying to get me to pay a $300 deposit. I was able to get her to waive this strange deposit, and just get scheduled. However a family emergency occurred later that day and I had to cancel my vasectomy for later in the week. In hindsight, I'm so so so very grateful I did. Throughout this important decision, I was nervous. So nervous that I was throwing a bit of caution to the wind putting my trust and guidance towards this doctor and his staff. But my wife, who works in medical, always says the office staff makes the doctor. When I reflected on my visit, even verbally sharing my experience with other offices, I always got, "how does an office admin not know how to read an insurance card?" ...I know ...I know. Red flag, right? Then I researched more about no scalpel vasectomies by talking to other doctor's and reading about the risks online. From that, I realized Dr. Kassabian is either not comfortable with performing this type of procedure or is too cheap to equip his office with the necessary equipment. Regardless, these are my man-bits we're talking about here and I was no longer comfortable having this kind of work done in this office. I've since been able to compare my visit here with another urologist's office. The other office did charge a $100 deposit, but they helped me understand why. Many men apparently back out at the last minute. So I understand that the deposit is there to protect their time. That makes sense. That was never prefaced with Kassabian's office. Plus, $300?! I'm sitting here typing this review the day after having a no-scalpel vasectomy performed by another urologist two buildings over. It was easy, painless, and quick. Plus, their office staff knew what kind of insurance I had just by glancing at my card. Seriously, don't go to Kassabian's office. It's just not worth it. There is so much better out there. read more

He is the worst Dr. I have ever been to. Never go to him for any problems u pay arm and a leg for 5 minutes of consultation.

I wish I can give this doctor a no star ! Within 8 months he killed my grandfather !! Not only did he Rush into getting a surgery when not needed .... He brainwashed my grandfather that it's the best solution for him to live longer !!! After the first surgery he recommended we have bcg treatments and he wasn't doing well with it but believed that the doctor was doing the right thing for him ! My grandfather a sweet strong and innocent man who trusted him was in such an evil doctors hands that didn't care once about him .... All he cares about isthe $$$$$ DO NOT GO TO THIS DOCTOR !!! He also preformed another surgery on my grandfather which was on his urinary glands removing a cyst and after doing so the procedure wasn't done properly ... My grandfather bled for 7 days he left my grandfather bleed for 7 days to preform another surgery to close the incision !!!!! All for him to get paid when visiting him in the hospital and for performing the surgery !!! After that he never cared to follow up and see how he was doing ... When what he did was make things even worse and after that procedure my grandfather passed within 10 days !! Thank you for killing my Grandfather !!!! DO NOT GO TO THIS DOCTOR !!! GET A 2nd OPINION he only KILLS HIS PATIENTS And cares only about the money !!! Ask around and you will only hear the worst about this doctor! I wish I knew what we had gotten ourselves into and had someone to warn me like I'm Warning all of you ! read more

I wish I could give this doctor no stars for the long waiting time. Staff isn't so friendly the receptionist doesn't know how to smile

He is the worst doctor ever I had surgery he put in a stent at the hospital before telling me he didn't accept my insurance because he wanted to get paid for the surgery in the hospital then when I wanted to schedule to go into his office to have the stent removed he said he wanted $500 I said you should have told me ahead of time I told him I'm not feeling well I need it removed he said he couldn't unless I gave him$500 but I lost a day of work because of him when I went in the office was closed they never called me to reschedule and then I saw him coming out and I told him I had an appointment why did you not tell me the office is closed well all I can say is that he is terrible uncaring person I left in pain and tears with a stent in my body if I could rate him no stars I would I have never had such a bad experience with any doctor he is greedy uncaring he should have never been a doctor read more

the butcher actually doesn't even deserve a star, he is an unethical low life bottom fitter , he screwed up my wife's urine sample by loosing it and never called us, and even when we made an inquiry for the result he never told us that they lost the sample,,,,knowing she has a serious serious medical condition and never took responsibility for her action, and never less his incompetent staff who are either on facebook or you tube in my presence did try to resolve the screw up they did, and caused my wife to loose her chance to get her multiple scleroses medication on time, and when i tried to talk to him, he bullied me, and acted like an uneducated imbecile and absolutely no compassion,i have filed a huge complaint with MEDICAL BOARD OF CALIFORNIA, and will go to the hospital where he works too, which is NORTHRIDGE and Adventist Health-Glendale and will file a serious complain with hospital administration, i will post negative feedback in every social media possible until i die, he does not deserve to be a doctor, he belongs to a jail, i will call every possible place in united states to make sure he will never do what he did to us to anyone else, he is not worthy of being a doctor,don't EVER NEVER GO to his office there are millions of true doctors in los angeles, or if you really want to be misdiagnosed then be my guest,,,, read more