Got my glasses in August of 2024. Had to go back and forth many times because they never got dark…read moreand they still couldn't get it right!!!! Now it is July 2025 and my transitions didn't even last a year!!! And I paid extra for that!!!! Never again!!!! If I could give a minus 10, I certainly would!!!!!

I waited for over a half an hour for the girl to check my insurance to be accepted. She said that…read moreit was accepted and everything was OK. I signed the bill that it came out to $404.29. I paid the bill up my home couple weeks later I received a bill that I owed $228.70. I went to their office to complain. They said the girl made a mistake and didn't charge me enough. I said that's a bad policy that they should eat their mistakes and not charge me for their mistakes. they said they can't help it. It's not their job. I said I will never buy glasses there again. Same thing happened on Manchester Road.

Made an appointment for a specific date at a specific time. Had to take a few hours off of work for…read morethis appointment. When I arrived I was told that my in person appointment was changed to a virtual appointment which I specifically did not schedule. I was told that they weren't sure why virtual appointments were even happening that day because they don't usually happen on Mondays. Then she proceeded to tell me that I would have to wait an hour and a half to see someone. I did not have an hour and a half as I had my kids with me and other errands to run. This is why I scheduled an appointment at a specific time. No one called me in advance at all to tell me any of these changes. I could have saved my time off. I could have changed the appointment before actually arriving at the "appointment" I will not be re scheduling. I do not recommend.

This experience was terrible! They have virtual appointments where the technician conducts all the…read moretests, and then the doctor appears on a screen to discuss your results. During my appointment, the doctor told me that I had macular degeneration and referred me to a specialist. I underwent a variety of tests, including one that involved a needle being inserted into both of my eyes to check for pressure. I found that test to be completely unnecessary! After my consultation with the specialist, I was informed that there were no signs of macular degeneration at all. Stay far away from America's worst!

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

My family and I had been going to Handels in Green for many years without a single issue. Dr…read more Handel is amazing and runs a tight ship! Then our insurance changed and we had to find a new optometrist. Unfortunately we were given very few options and forced to go to Clarkson Eyecare in Green, which is possibly the worst experience my family and I have ever had with any business. We are going back to Handels where they're professional, knowledgeable, never pushy or aggressive and always nice.

Uniontown Vision has been my go to eye provider for almost 20 years. The staff is very helpful,…read morefriendly and professional. Dr. Allen is very prompt in his exam and answers questions and the prescriptions are always accurate. Hometown feel with a large selection of frames.

I am very happy with Uniontown Vision Center. Staff are professional, respectful, friendly and…read moreanswers all your questions. Dr. Allen gives detailed information about your eye exam and is extremely personable. Glad I made the change to Uniontown Vision Center. The office is very clean and equipment is up-to-date. It is a pleasure going there.

Dr. Kaster explain every thing that I understand clearly. Staff is very pleasant and professional…read more The new office is bright and spacious.

As a woman in my late 60's, I have had quite a few optometrists over the years, many of whom were…read morevery good. However, Dr. Kaster, at Kaster Eye Clinic is the best of the best. His knowledge about and close attention to my unique vision issues has resulted in my being able to see better than I have for years. Personable, professional, very knowledgeable and someone who listens, makes a strong effort and takes the time required to provide the best in eyecare--I highly recommend Dr. Kaster without reservation.