The staff at registration wasn't professional or friendly at all. Doctors and the optical…read moretechnician were wonderful!

They need to train the people that answer the phones better. They are unprofessional and not…read morequalified

My family and I love this practice!!! They are always so knowledgeable about eye health and making…read moregood recommendations. I had successful laser surgery which I have been very happy with. Our whole family has been going to this practice for about 20 years. We usually see Dr. Earley, but Dr. Beiling is also very good if you need eye care, you should go to Medina Vision and Laser Centre.

Reporting back on my interaction with Dr. Beiling from February 3, 2021…read more I called Medical Mutual (MM) to find out what was holding up my prior authorization request. They stated that Dr. Beiling's office failed to answer a question about whether I was sensitive to a preservative used in eye drops. MM stated that they faxed a form to Medina Vision and Laser Center (MVLC) on January 12, 2021 at 2:25 pm. requesting them to call their 800 number or fax the form back. Without this being done by January 18, 2021, the prior authorization request would need to start over. The reason that MM wanted this question answered was that I was prescribed non-generic eye drops that are shipped to me in sterile vials on a 30 day supply. If I am not believed to be sensitive to the preservative, MM's formulary is that generic eye drops must be used in a "next step therapy" procedure, meaning that a generic is used if it shows similar effectiveness to the non-generic eye drops. I met face-to-face with Dr. Beiling concerning this matter. She denied ever receiving the MM fax at their office. She challenged me to have MM supply her with the fax. I went back to my work and plan on calling MM to show proof they sent it. I queried Dr. Beiling on why I was prescribed non-generic eye drops. She stated that she prefers to treat my condition with non-generic eye drops. In her favor, she had no information given to her that non-generic eye drops would be covered or not covered. I will keep you apprised on this ongoing saga.

I have been going to Loeper Vision for years. Both doctors are exceptionally professional and know…read moreexactly what I need for my eye-care needs. They have the most current equipment and the environment is very relaxing and comfortable. The staff at the front desk and in the eyeglass fitting area are very friendly and knowledge. I've always felt welcomed by everyone there. I also love the assortment of frames. Since I don't know the best vision, I need to always wear glasses. So I want to wear nice frames. They never disappoint with the selection they have onsite. I highly recommend his office!

Dr. Michelle and her whole staff were kind, prompt, and knowledgeable. I especially love not…read moreleaving dilated with their new imaging. I used to dread the eye doctor but now with Loeper Vision it's no big deal!