Dr. Daris is an amazing doctor. Not only does she take the time to do a thorough exam and explain…read moreeverything, she will follow up with you to make sure you glasses or contacts are working for you the way they should. Incredibly knowledgeable and a great personality!

a 5 year patient, started with dr. kim then found out its a revolving door of doctors…read more.. a 5 year patient seen in august for surgery follow up, goes in for scheduled exam appointment to be told " that will be out of pocket today, we no longer accept the insurance". after 5+ years you can't even send a letter, a text...i get absolutely no consideration??? don't go here or any affiliated organization- patients don't matter, all about a buck find better

I would say this is a nice establishment but after today I am not so happy with them. I have been…read morehere for years and today I come for my daughters yearly exam and they tell me that they tried to call me last week letting me know my insurance isn't taken at the location and THEY DIDNT. Last week I got a text confirming my daughter's appointment today at 815 and I walked in and that's all they had to offer me . No record of a call or text about this before I got here. It was very much so out of my way and also inconvenient especially with my daughter being late for school for now nothing. Very disappointing

Another year and another hour + wait past my appointment time. Time to find another doctor. The…read moreoffice needs to Stop overbooking the appointments!!

Cataract Surgeries. Had both Dr. D. and Dr. Jones. They are excellent!…read more The office, however, seems to be chaotic. All of the tests are done with great efficiency, moving from station to station. However the actual appointment schedules seem to be too short to accommodate everything they do. That being said - I would still use them for any eye surgery!

My family and I love this practice!!! They are always so knowledgeable about eye health and making…read moregood recommendations. I had successful laser surgery which I have been very happy with. Our whole family has been going to this practice for about 20 years. We usually see Dr. Earley, but Dr. Beiling is also very good if you need eye care, you should go to Medina Vision and Laser Centre.

Reporting back on my interaction with Dr. Beiling from February 3, 2021…read more I called Medical Mutual (MM) to find out what was holding up my prior authorization request. They stated that Dr. Beiling's office failed to answer a question about whether I was sensitive to a preservative used in eye drops. MM stated that they faxed a form to Medina Vision and Laser Center (MVLC) on January 12, 2021 at 2:25 pm. requesting them to call their 800 number or fax the form back. Without this being done by January 18, 2021, the prior authorization request would need to start over. The reason that MM wanted this question answered was that I was prescribed non-generic eye drops that are shipped to me in sterile vials on a 30 day supply. If I am not believed to be sensitive to the preservative, MM's formulary is that generic eye drops must be used in a "next step therapy" procedure, meaning that a generic is used if it shows similar effectiveness to the non-generic eye drops. I met face-to-face with Dr. Beiling concerning this matter. She denied ever receiving the MM fax at their office. She challenged me to have MM supply her with the fax. I went back to my work and plan on calling MM to show proof they sent it. I queried Dr. Beiling on why I was prescribed non-generic eye drops. She stated that she prefers to treat my condition with non-generic eye drops. In her favor, she had no information given to her that non-generic eye drops would be covered or not covered. I will keep you apprised on this ongoing saga.

I had my first appointment at Diamond Optical today. CAN I GIVE 10 STARS PLEASE! I don't typically…read moreget "wordy" with my reviews, but I have to say, I was so impressed that I couldn't wait to review them! I am a LONG-TIME glasses person. I have gone to many different places, and pretty much thought they were all the same, and I eventually settled on a "chain" store, thinking it would be "better". Boy was I wrong! Not only is the service better, but the prices we SIGNIFICANTLY lower for great quality! I can't wait to get my new glasses! I love being able to support a local, family owned business and Diamond Optical is 10 stars! The Dr, staff and owner have maintained the "old fashioned" ideals around customer experience! THANK YOU! I have already recommended you to a few friends and will continue to do so!

First, it really reeks like cheap air freshener…read more Second, the woman continuously and gruffly emphasized that it's HER store; but only to say "I can't get that" and "I don't have that". Even if she did have what we were looking for, I don't think I would have trusted her, as she was so unfamiliar with customer care. Finally, the cheapest (unattractive, dirty and dusty too) frames were $120, not including the price of the lenses which would also be at least another $120.

My family has been going to Dr.Alton for vision care for many years. He has always provided…read moreexcellent care and never been pushy about buying glasses or contacts. My husband has diabetes and he does a very thorough exam looking for retinopathy after dilating his eyes and showing us on the computer how his retina compares to the older images. He also checks for glaucoma and cataracts. He has a new imaging device that looks at the structure of the cornea in great , microscopic detail. We feel he is not just providing prescriptions, but taking great care to diagnose eye disease early enough to treat and prevent blindness. I am quite pleased with his diligent care.

I've been going to Dr. Alton for years. I think he's the best eye doctor out there. My family went…read moreto him too.

Horrible, horrible. Front reception staff need to take a class or course on proper customer…read moreservice. They don't educate you on the time frame of your appointment, they do not respect your time.

Came here after my eye doctor retired and he sent over my paperwork. I had intended on moving to…read morean eye doctor closer to home, but I absolutely loved the people and service I recieved so I am going to have to deal with the drive. Everyone was very friendly and my appointment was taken on time. They were very thorough and explained everything. And normally I have to go to 6 mall eyeglass stores to maybe find 1 pair I sort of like. My former doctor never carried a selection to suit my taste. Whoever is in charge of buying frames at this little place needs a raise! I picked out TEN frames that I loved and after meticulous methods of elimination, I finally settled on one pair (that I recieved numerous compliments on, including one "woah those are a HUGE improvement over your other frames!" Hey, now. Easy with the honesty, there, fella.) This was my first pair of bifocals/progressive lenses (ugh! I'm old!) and they said it might take awhile to get used to them. But it only took a day or two so I'm willing to bet the quality is top notch. My contact lens order arrived in 4 days and my glasses in 7. Love this little place. Great, friendly, professional service and a wonderful selection of classic and trendy frames, including brand names if that's important to you. Highly recommended!

We've been going there for years. The staff is great-knowledgeable, friendly and helpful. The…read moredoctors are great too

I'm trying to spend my money with local businesses not big box corporations. The staff was friendly…read moreand professional, Dr. Martin is great. I expected to pay a little to a lot more but I paid LESS!!! for a better quality product. I'll never go back to Big Box Store again