Kastl Insurance

Samantha was very helpful and attentive to us. She was dedicated to getting us a better quote, and…read moreshe did. We will continue to use them to find us the best quotes each year!

I received a written home insurance 'quote' from these people with a policy cost less than half…read morewwhat I pay for the same company. Called to question and a Brian returned my call. When I challenged him about what he sent me he just hung up and would not answer my call. Very poor professionalism. I would never consider a business relationship with this firm. They used bait and switch tactic through the mail flyer.

All About Insurance

(4 reviews)

While Heidi was unable to help with me was my insurance needs I found her to be personable and…read moreknowledgeable about the insurance industry. She was extremely generous with her time and helped me to understand the components of insurance I needed in my particular situation. I would definitely recommend her for your insurance needs.

Heidi helped me set up a policy for my new small business and I can't believe how easy it was! She…read morewas quick to find the best option for my specific needs and made sure I fully understood all of the coverages. On top of that she is a wonderful person. Highly recommend!

Colorado Farm Bureau Insurance

Farm Bureau is great to work with. We had a couple of claims this year from hail and an elk/truck…read morecollision and our claims were handled quickly and professionally. The local org - Team West - has very helpful, knowledgeable, friendly people that are a pleasure to work with. I definitely recommend them.

Farmers Insurance - Christopher Larkins

when i moved from aurora to loveland i looked for a local replacement for my agent who was…read moreretiring. glad i found Chris. he has been professional helpful and personable. i would definitely recommend him for any insurance needs. i have house contents and auto and have appreciated his advice on best and most affordable plans.

I have known Chris for about a year, but had avoided switching my policy to him due to liking my…read morecurrent agent for my personal policies. However I also own my own business, and I decided to hire a new employee. Like many small business people the last thing I thought about was workers comp insurance, when I called my personal agent he did not have the ability to sale workers comp, so I gave Chris a call exactly 24 hours before my new employees were due to start. Within a couple of hours Chris had taken the time to learn about what I was needing, get me a quote, and also set up the policy so that I was covered legally. You can tell that Chris is not one of those agents that only pay lip service to customer service, but actually follows through.

Jim Todd - State Farm Insurance Agent

4.3

(4 reviews)

Jim is a great guy, his two office ladies are so nice. He is always willing to find the right…read moresolution in a fast and efficient manner.

I had State Farm insurance for about 4 years and it was a good experience until I was treated…read moreterribly by the office manager named Amber. I found out my apartment building had been charging me for renters insurance for over 2 years even though I had it a showed them I had it. I reached out to the office to get my proof of having the insurance and things did not go as planned. I was told they can only see a year back and they will see what they can do. I called back a day or two later and got brutally shamed by this Amber for even thinking I could get something as simple as proof that I was insured!? She started by saying "Like I told you before we can not go back that far" even though she told me we will see what we can do and I will get back to you and never did get back to me. I let that one go then she started saying far more rude things to me and left me in shock. I ended my insurance plan with them do to this lady. I did speak with Jim Todd the next day and explained to him what was said and that she did an awful job in that particular situation. Jim did end up getting me the forms needed to get reimbursed by my apartment but I had a hard time getting over how she treated me.

Bank of Colorado

4.2

(6 reviews)

Great service. Competitive Rates. Customer orientated. Very flexable and provide expert advice as…read moreneeded.

I love this branch. They're professional and friendly which makes you feel welcome. They know my…read morename when I walk in and are so helpful!

Security Service Federal Credit Union

4.2

(5 reviews)

We've used SSFCU for over two decades now for our joint accounts. I recently closed my last…read morepersonal account at another bank and transferred it to SSFCU. SSFCU has great rates and minimal fees, especially compared to the bank where my other account had been getting eaten up by fees. Should have made the switch much much sooner. Emma Harelson helped me understand the rates and fees in comparison, helped with opening the new the account, and to also open a Money Market account. She answered every question with knowledge and a smile. After my in person visit I had a couple more questions I asked via e-mail and again, Emma was quick and efficient in her response. She also followed up a couple weeks later with a phone call and while we were talking solved another issue so I didn't have to make an in office visit. Great personal service is becoming rarer and rarer these days but SSFCU, and Emma especially, are a consistent reminder it still exits.

Alejandra Nava was great help, She made setting up new accounts simple and fast and over all really…read morehelp full. Every time I go into the bank it feels like a overall friendly bank

Chase Bank

This bank has very similar high service standards to other local chase locations. The location is a…read morebit odd/hard to get to your first time there, as the parking is next to and across the street from a bit-so-obvious entrance. I visited for assistance from a notary who was very kind and helpful. The location is large inside and staff were quick to direct me to the person who could help me.

Chase was my first choice when I moved to the states. I did have services with some other banks but…read moreChase is always my go-to, and the only constant. Have been going to this specific branch for 5 years now, since we moved up here to Loveland/Johnstown area. I lived downtown Denver for several years and was used to the main branch on 17th street, loved it there! This branch in Loveland maintains Chase high quality services and I wasn't disappointed. Always quick and easy, whatever I need, they never failed to deliver. Parking is abundant but a bit awkward, it's across the street but understandable as Loveland downtown area is quite small. I'd go out of my way to drive to this branch if I ever needed to visit Chase.

Chase Bank

3.7

I use to like this bank a lot. Now it's all electric tellers and the people who are there are just…read morerude. You can tell we're just account numbers to them

I recently went to another Chase for my deposits and was offended by the rudeness. I'm not one to…read moreuse Yelp as a complaint department but it made me realize that this bank (my usual bank) stands out for their excellent customer service and THAT should be celebrated! I absolutely love this bank. They are not the most convenient to my house or business but I make a point to come to this location. Jade, Sam and Maura are always friendly and never make me feel like an inconvenience like a few other banks I have been to. They remember customer's names and seem to enjoy being there. The vibe is always good and on a handful of occasions they have gone out of their way to help me with my business banking. It's nice to see fantastic customer appreciation still exists.

Kastl Insurance - autoinsurance - Updated August 2026

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Customer service is totally lacking and I was called a liar unnecessarily. If they would have taken…read morethe time to properly discuss my needs with them they would have my business. They never called me to discuss anything. Just made their decision. Highly unimpressed with Megan and Jessy their lack of professionalism and completely surprised honestly.

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