I have been in and out of the hospitals for 2 years. I had a heart attack and missed some appts but then I met a good N/P and went and told the office how good she was and the fired me. All for missing appointment. read more

I've been here several times since moving to Hemet. The location is ideal for me, and I love that I don't freeze every time coming into the office. I hate how I have to wait an hour almost every time, but I blame the patients for that. This is more of a senior/retired community, so they ask more questions and have more issues. It is just frustrating having to wait. I like the doctor. This doctor is a general practitioner and accepts Atena insurance. She is a straight shooter. No BS and I like that. read more

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My Grandma and myself go to this place. They were okay a few years ago but now they are horrible. Nurses and the receptionist are so rude over the phone and in person. They seem like they don't want to work or even put an effort into assisting patients. Terrible customer service!! The doctor is also inefficient and doesn't recommend anything. I am currently looking to switch to a different primary doctor for myself and my Grandma. read more

Scheduled a nurse visit for my son to get his vaccines. I drove out of my way due to being out of town on vacation just to be informed by the nurses they were out of the vaccine my son needed. The office fails to communicate with their patients when they've run out of supplies. Katherine also loves to give a lot of personal advice rather than professional advice. She also informed me that smoking cannabis (alone) causes psychosis. I think she forgets plant medicine has been a thing before pharmaceutics (because Xanax is so much better than cannabis right?) I personally don't believe a doctor should open their mouth about a topic their not educated on. This doctor is still dated in the 1930s and I'd never trust someone with her close-mindedness to be the one to care for my infant. 1/10 DONT RECOMMEND. read more

Wouldn't recommend this office for anyone who's invested in their health. Staff is extremely rude and do not accommodate or understand when situations arise. My family member only had one visit here and immediately walked out without wanting to reschedule an appointment due to their attitude towards patient care. Again, look elsewhere if you're invested in your health and want to speak with people who actually care for you. read more

Very rude staff, always acts with patients as they discipline a little chid. Asking questions only to put u in corner not to understand ur situation. If u call to reschedule due to any emergency then u will be like a criminal need to be judged. read more

O'Brien gives her own opinions rather than medical advice! Home girl used the word ethical 4 times and when i asked her to define it for me as a non-medical YOUNGER person and she goes to look up a google definition. Uh did you not know what you were saying ? She brings up religion every damn time i walk in there. ALSO it's a huge deal i smoke weed to fix my anxiety.... but to her it's the only reason why i have anxiety . Girl bye . I have an eating disorder & she just says "omg eat more !" Ma'am HELP ME UNDERSTAND WHY IM NOT CRAVING FOOD read more

Dr. O'Brien is the best, been seeing her for years. She is to the point no BS! The staff always pleasant. Thanks! Jodi Rowe read more

Both Drs at this practice rock! Never sugar coats anything! Front and support back are awesome as well! Keep up the good work ladies! read more

My 75 y/o mother is a patient. She loves the doctor. But the front office staff is terrible. She went to the ER on Saturday and called on Monday to schedule an appointment. They gave her an appointment the next day but didn't put it in the system. They refused to see her saying she didn't have an appointment and that she already has one scheduled that's 2 weeks away. SHE JUST WENT TO THE ER 3 DAYS PRIOR! I called them and argued with the staff. They finally agreed to squeeze her in...which is what they should have done in the first place. The front office staff is very inflexible and uncaring, especially for a doctor. I understand that she is a good doctor, but what's the point if the front office staff won't let patients see the doctor. read more

Katharine Mary O'Brien, DO - Front office desk - Family Practice Near Me - Hemet, California

Had a stroke last April 2018 been seeing her office since. Been suffering with headaches(especially when reading or watching tv) vertigo, loss of vision in both eyes (right side field vision) ringing of ears cour to mention torn meniscus, herniated disc in back.. doctor said the damage is done I would just have to learn to live with and learn to adjust with my changes. NO COMPASSION OR BEDSIDE MANNERS and made me cry. She also said that she didn't think it was medically necessary to do a second MRI that it would have to be up to the neurologist because it's an expensive test therefore she didn't think that he would recommend request a second MRI She also compared me to her.... Saying well, your overweight with high blood pressure and high cholesterol. Your my age and I DON'T SEE MYSELF OLD. What does she think???? I woke up one day and said, "ok.. GET FAT AND UNHEALTHY and HAVE A STROKE!!!" believe you me I DIDN'T read more

I had originally called in July to schedule an appointment with this office. They couldn't get me in till August due to me being a new patient, two days before my appointment they called to reschedule. They had to schedule me another month out which would be my appointment on the 8th of September. I just got another call from this drs office and yet again they have to reschedule saying they can't get me in for another month. Very poor experience with this drs office. Don't waste your time with them if you are a new patient. You'll only get jerked around. read more

Dr. O'Brien is to the point and straight forward. She doesn't sugar coat your health. She has helped me to want to be a better me. We set goals of loosing weight so I can take less blood pressure medicine. She has always listened to my concerns and referred me for whatever was necessary. She asks me a lot of questions about my health history and suggests preventative testing I may not have been aware of. I love her as my doctor. An example would be... If you are fat she is going to let you know that you are overweight and need to lose weight not sugar coat it. She is going to help you to do what you need to do to be healthy and avoid future health problems. read more

I LOVE Dr O'Brien and she has been my doctor for over 4 years. This one star review is directed towards her staff. The staff is the same group that has worked there since before Dr O'Brien took over and they have ALWAYS been inadequate. Trying to get anything accomplished via the phone is ALWAYS a hassle as the receptionist doesn't seem to know anything and I am ALWAYS placed on hold for several minutes. Once I finally get thru to a nurse to get my refills called in, I ALWAYS have to start all over again. Their outgoing message gives incorrect information. I decided to just drive down there and talk to them in person because I thought it would be faster. When I got there, the door was still locked at 2:15pm and the message says they are back from lunch at 1pm. The doctor isn't even there on Fridays so apparently the staff only works when they feel like it. It's SO frustrating to go thru this EVERY time! Her staff sucks! read more

Dr. Katherine Mary O'Brien O.D. is such a good doctor. I know she cares about me which is why I trust her to get me through my upcoming physical. I have such trust in her care I want her to do the entire exam. read more

If I could give zero I would. My daughter needed a clearance appointment for her MRI because it required her to go under anesthesia. This doctor refused her care, she said it was slimy medicine. She said she it was a liability. If something went wrong it would be on the children's hospital doing the MRI. I was luckily able to get an emergency appointment for this with the children's hospital after calling the insurance company and explaining what happened. This was after she had her nurse say the insurance wouldn't cover it when they said they would. She then proceeded to have her nurse tell me I had to find out what the MRI team needed for this appointment and I told them and they said she will not sign off on it. She also never referred my daughter to the cardiologist as the cardiologist said she needed a follow up. I have no trust in this doctor because you can't just be a doctor when you want. I now wonder if she's had malpractice before because of this reaction and if they have kept information on her health condition from me. I also wonder how many other patients she has done this too before. NEVER GO HERE SHE SHOULD NOT EVEN BE A DOCTOR! read more

This lady took over for a lovely doctor that left the practice, and she was a huge disappointment. She's one of those "I'll only address one issue" doctors who then doesn't actually listen to what her patients are saying/experiencing. She cancelled referal orders the previous doc had left for me because she thought they were unnecessary and the doctor before her didn't know what he was doing. She then referred me to a different specialist who was really confused as to why I was there. She took me off my anxiety meds and offered me a less addictive replacement, which I was fine with - only she didn't actually give me the new prescription. Tried to take my father in law off epilepsy meds that have been working for him for years. And it was all done with the most condescending, self righteous attitude I've ever seen in a doctor. The office is old and dirty and the front desk staff are aloof and slow, so without the old doctors there this office isn't worth your time! read more

I give Dr. OBrien 5 stars, however her receptionists are the reason I gave 4 stars. I was waiting for my appt. And they sat there belittling a homeless man who came in to be seen without an appt. They told him to go shower and THEN make an appt. Then made fun of him after he left. Dr. OBrien said she would talk to them. Dr. Is patient, takes the time to explain, and is a great Dr. read more

Very unprofessional! Tried calling numerous times and was never able to get to receptionist. Don't bother wasting your time here.

Great Dr. always listens to what I have to say. Strongly recommend her. Staff are always nice and patient with my son. The most I have waited in the waiting room is about 10 min so not bad at all. Very happy patient read more

Dr O'Brien was very thorough and took her time with me. She listened to my questions and gave answers that made sense. It's refreshing to have a doctor that actually knows what they're taking about and has my best interest in mind. read more