I have been with them for about five years. They used to be Borrego and recently changed to DAP…read more What used to be a great facility has turned into a joke. Getting prescriptions filled always took a while, but now it's next to impossible. I called every day for a week, leaving messages, and received no call backs. I am now out of my medication and, as it's the weekend, I will have to wait until Monday. I currently have shingles and can't leave my house, or I would drive to the office and speak to someone directly. I was last in the office in October 2024. Scheduling appointments was two months out, even after a much needed follow up after an ER visit. I was told that they now only have one GP and one pediatric doctor on site, as well as a nurse practitioner. It's a shame because I really like the GP and NP. They listen and don't rush you through appointments. Sadly, I will be moving on.

I went to make an appointment about my broken wrist and couldn't get an appointment till a month…read morelater, that's crazy.

I wann say thank you dr koka and if you need to go get blood go in the back office great jobread more

Absolutely the worst office staff as far as completing their job…read more I had been released from the Hospital and unfortunately I do not have Insurance and I pay as I go. Office visits are $105.00 cash. Not to long of a wait, was taken to a room for all preliminary stats. Dr enters we discuss what is needed and so forth for future care. We discussed that she would see me in 2 months and to continue my prescriptions. Go to the front desk, make an appointment for 2 months, got my orders for an X-ray. Waited till the following day, call the Pharmacy to find out they have no requests, try to call Dr office, no answer all afternoon, attempted to call next morning, still no answer and no orders at the pharmacy. Drive to the office " the pharmacy must have lost the request" following day get a portion of my prescriptions, back to the Dr office, resent again to pharmacy. Came up to needing refills, ordered thru pharmacy, multiple calls to Dr office, no answer. Drive again to the office "ok, I will let the meds team know" go the next day to Pharmacy missing 2 prescriptions. Call Dr office and someone actually answered, "you need to see the Dr before the prescription can be refilled". Why would you make a follow up appointment for 2 months and not refill the prescriptions?? Of course they have no answer, but to pay $105.00 or I can go to their Urgent Care for $85.00. I have since found another Dr that has office appointments for $75.00, very professional and helpful staff. Stay far away from Dr Koka

Dr Adhikari Is amazing My daughter loves her and she is…read morevery thorough. I highly recommend

This is a very nice clinic. The waiting area is small, but that's okay. It's cute with a little…read moretable for the kids to color with coloring pages and crayons provided by the office (it's the little things, right) and several chairs for seating plus a television for your wait. The staff are nice and the doctor approachable and helpful. The rooms to be seen are also cutely decorated and everything is very clean. We also recently had to be seen for a quick referral to an ortho for my little one with a broken wrist and they got us in that same day. Excellent!

I hate this place. But yesterday was the last time…read more You guys turned my step dad away when he had covid caused pneumonia. You guys sent him home because he was fine. Not just once but twice. Now tell me why did my mom have to take him somewhere really far so we can get him taken care of when I have a perfectly fine running hospital here. Why make my mother drive far when even she has covid right now. F.Y.

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

Despite the ongoing problems with the phone lines, I made a trip to the office so speak to someone…read morein person to resolve some issues and was very pleased with the help I received. Ofelia (sorry if spelled wrong) at the front desk was very helpful and patient getting me all the information I needed. Thanks!!

From the owner: Our office offers a variety of services including state programs such as Family Pact, CHDP, Every…read moreWoman Counts. We also offer USCIS Certified Medical Examination Reports and affordable office visits. We take most of the insurances including regular Medi-Cal

She is the best doctor, I have been looking for years to find someone who cares and listens to you…read moreI have found my doctor will never go anywhere else

I have been going to Dr Hughes for 13 years, love the staff there. Dr Hughes is my primary doctor…read moreand he is one great guy. I have no problems there and always answer my questions. Keep up the good work and definitely recommend them to everyone

very poor does not believe in even if it's been previously prescribed does not really help his…read morepatience and doesn't really take his patience seriously and he's left a lot of patience hurting without just really medical practice all around bad customer service with the crew it's just all around a very nasty place. Nobody there is respectful. There was a nurse there but otherwise that was only one person that was office that was plus the front desk person and two gentlemen, but otherwise yeah, it was very unpleasant to say the least

We've been using the Rancho Family Medical Group for over 2 years now. As a whole they are a good…read moregroup of doctors and staff. Our fave is Dr R.Eric Madrid. He is our GP and is very personable, knowledgeable, and very responsive when contacted through Messaging in MyChart! I give him 5 stars. The office staff I took a star away only because occasionally it takes a little prodding to get results. The quality of care with Dr Madrid and his care team has been very good! If you live in Menifee-Hemet-Winchester area I would recommend this group highly!

Dr Hana is the best doctor in Hemet. I have lived in Hemet for 19 years and have had some really…read morebad experiences from most of the Doctors here. I retired and have Medicare which, concerned me. I wish I would have known about her sooner She really cares and listens. I would recommend her 100%. Her office staff are just as amazing. I don't normally do yelp reviews but she deserves to be recognized along with her staff.

My wife and I feel very fortunate to have found Dr. Hana…read more She has been everything we hoped. Personable and professional. When she is in the room with you...she is in the room with you. Focused and involved with you and your concerns. Great listener and engaged in the moment. My wife developed some issues with losing feeling in her hands. Dr. Hana stayed on the issue til the issue was corrected with very needed minor surgery. Now my wife has total use of her hands. Problem solver. We could not be happier.

My son was seen at this Urgent Care. Crystal at the front desk was very helpful. Made things much…read moreeasier. Thank you Crystal for all your help.

Poor care. Poor service. Poor follow through. Inconsistent info when calling for results. Poor…read moremedical practices. Patient is not a priority.

After I posted my original review, I received messages on Yelp about what happened. When I called…read morethe office to speak with Maryann -- the same person who was messaging me -- I was told by Rachel over the phone that Maryann refused to speak with me. Rachel claimed that my mom confronted a staff member and demanded to know if her forms were filled out, at her daughter's school,When I spoke to my mom, she explained that she calmly asked the woman if she worked at Dr. Ashraf's office, mentioned that some forms had not been filled out, told her to have a nice day, and even shook her hand. That does not reflect the aggressive behavior they are describing. I would also like to point out that it is highly unprofessional for a medical assistant to claim she was "confronted" by a patient when, in reality, she was spoken to politely. If my mom had actually confronted this woman the way they're claiming, wouldn't teachers or staff have stepped in to de-escalate the situation? And wouldn't others in the pickup line have heard or witnessed this supposed 'rude confrontation'? It doesn't make sense that something like that would happen publicly without anyone else noticing or intervening. Misrepresenting a simple, respectful interaction as something hostile is concerning and raises questions about honesty and accountability within the office. What is even more troubling is the inconsistency in their stories. Rachel said my mom was called into the office, while Maryann stated on Yelp that my mom showed up rude and was confrontational and going back and forth with staff. Those are two very different accounts. If she was called in, why portray it as though she stormed in angrily? Rather than showing empathy or taking accountability, the office chose to argue and present conflicting narratives. A simple, professional response acknowledging our experience would have gone much further. Unfortunately, this entire interaction has reinforced our concerns about their communication, professionalism, and integrity.

Most through Dr I have ever been to. Yes she asked lots of questions and took a complete medical…read morehistory, reminding me of issues I had even forgotten I had. So helpful! Thank you Dr Ashraf