When my kids were born we were not happy with our pediatrician choice. We decided to take a leap of…read morefaith and try a different pediatrician. I couldn't be happier that we have found Dr. Ketterman and have been with her ever since! She is very caring and understanding of all stages of a child's growth and development from patients and parents perspective. I have always found her to be responsive to any questions or concerns I have had. Any appointments my children have had have never felt rushed or upset/unsure about. It will be a sad day when my children become adults and will need to find another doctor as exceptional as Dr. Ketterman.

She has been my go to doctor for my kids since my first was 1 year old who is now 14 years old. She…read moreis great. She always is ready to help out when needed and during COVID heard all our fears. All my 4 children get seen by her. She always refer us to specialist when we need one. She finds a way to schedule us right away when needed.

I've been with Dr. Lin since 2016 when our family doctor of 30+ years retired and feel lucky to…read morehave found him and that he accepted me as a patient. He is a very kind doctor, very technically competent, very hard working and always very helpful. He is also a really good listener. I know I can depend on Dr. Lin to always do his best to look out for me and would highly recommend him without hesitation. Thanks Dr. Lin. Always appreciate your help! :)

Dr. Lin is a fantastic Doctor. Nice personality, knowledgeable, and does a great job about…read moreproactively keeping in touch with his patients when there is an issue. I've sent him messages to have him respond late at night, and on weekends. He truly has his patients' best interests at heart. The facility he is in in San Carlos is new and very nice inside as well, which makes going to the Doctor a bit more enjoyable.

My husband and I have each been calling daily and leaving voicemails at reception for a call back,…read morebut have received no response. It's been weeks. The office voicemail message says that someone will return our call promptly, but that never happened. We even emailed. Sad and unfortunate as we were referred to this office and are in need of care for our children, but can't reach anyone. I hope this improves in the future. Even if the doctor is not accepting new patients at this time, that is fine, but perhaps it's best to state that in the voicemail message or call back to let us know.

They diagnosed the cause of my son's allergies and treated the cause not the symptoms.read more

Dr. Eilleen Chan has been a wonderful pediatrician to my family over the years. She has provided…read moreexceptional care to both of my daughters since they were born and has always been thoughtful, attentive, and professional during every visit. I usually don't write many reviews, but I truly felt that Dr. Chan is one of those healthcare providers who consistently delivers a great experience for our family. Thank you so much for all these years of care, Dr. Chan.

While we love Dr. Nikki, it is unbelievable that they have discontinued the advice nurse. You…read morecannot even get a call back from the doctor anymore. Really poor patient care. I don't really understand why or when this change happened, but it is extremely frustrating and disheartening.

Dr. Harris is an amazing, empathetic and super thorough physician. She is always pleasant and…read moreincredibly knowledgeable. I highly recommend Dr. Harris.

One of the best pediatricians at PAMF. Highly recommended her, she takes her time and explain…read moreeverything to the patient.

Doctor Thompson is taking care of our newborn 4th child. We were primarily drawn to her because…read moreshe had done her residency at Stanford where we had several excellent experiences with the miracle workers there and she attended med school at Davis (local girl!). So far we are very happy with our choice. She is very attentive, thorough, and friendly. She's very willing to take the time to answer all of our questions and seems to take a personal interest in our daughter's well being. It's my privilege to provide her first review.

I had a disappointing experience with Dr. Lauren Thompson and ultimately switched pediatricians for…read moremy child. My first concern was the appointments themselves. As first-time parents, we were hoping for more guidance and education, but she rarely explained what to expect at each stage. Instead, she would simply ask if we had questions, provide very brief answers, and often seemed rushed to end the visit. We never felt like we received much support or education. The bigger issue was billing. We only scheduled routine well-child visits, which were covered by our insurance. Months later, we started receiving bills for additional office visits that we never actually made. After looking into it, we learned that some of the questions we asked during well-child visits had been billed as separate evaluation visits. For example, we mentioned our baby's diaper rash, she took a quick look, and gave about a 30-second recommendation to let it air out after baths. Another time, we noticed our baby's head flattening had gotten worse and brought it up ourselves. Dr. Thompson hadn't pointed it out during the exam, but once we mentioned it, she agreed it had worsened and wrote us a referral to a specialist. The entire conversation took about a minute. I understand billing separately if a concern requires significant evaluation or extends the appointment substantially. However, these were very brief discussions that I believed were appropriate to ask during a well-child visit. When we questioned the charges, the office referred us to our insurance, while the insurance told us we were responsible for the bills. It became a frustrating back-and-forth, and we ended up paying for visits we never intentionally scheduled. My advice would be to choose a different pediatrician. If you do see Dr. Lauren Thompson, be sure to ask before bringing up any concerns whether they will be considered part of the well-child visit or billed as a separate office visit. That's not something parents should have to worry about during a routine checkup, but it would have saved us some unexpected bills. We switched pediatricians over a year ago and have never encountered this issue again. Our current pediatrician proactively explains developmental milestones, prepares us for what to expect at each age, answers questions thoroughly, and never makes us feel rushed.

Officially the pediatrician of my 4 daughters! A wonderful person, sweet and calm! Very competent…read moreand attentive! I just have to thank you! I feel safe with Dr. Patel! Mummy, he's a wonderful doctor.

I worked with Dr. Neel Patel when he was the Neonatal Intensive Care Hospital Intensivest at…read moreDignity Health Sequoia Hospital. I can't recommend Dr. Patel highly enough. Not only was he a Master at Neonatal Intensive care, but he is also a Master at interpersonal communication. His innate abilities in assessing newborns and coming up with a plan was always top notch. Everyone knew their roles, and everything ran in a smooth in an organized manner, and he followed up with the parents in a very compassionate way. In summary, Neel is a people person with advanced decision making skills and capabilities in the many complicated realms in the intensive care of the newborn. In the fast pace environment of a medical crisis, communication and interactions with your team is the single most important factor in the success of how the newborn responds. Dr. Neel Patel knows this. Dr. Neel Patel practices this. And all of his colleagues and parents can attest to this.

Dr. Nasta has been my child's pediatrician for almost 15 years. I love that my child has…read moreestablished an excellent standard of care to compare to. Dr. Nasta has helped us navigate some odd childhood health issues with a level head and data-based approach when others wanted to promote fear and disease. It will be strange not to have her guidance as my child heads into adulthood, but I am grateful for all she has done for -- and meant to -- our family.

Dr Nasta is a nice Dr but whenever we try to present problems or issues that need addressing, she…read moredoesn't seem to really give us concrete recommendations and we leave feeling lost still. I wish she wouldn't leave us feeling this way as I would like a pediatrician to be guiding us into doing what is right and giving us the the tools we need to address concerns.

Dr. Kim Le has been my physician for many years. So many years that I cannot remember when I…read morestarted seeing her! She was in Redwood Shores at the time, so maybe about 15 years? I appreciate her no nonsense, straight-forward approach. She is efficient, but I never feel rushed. I feel like she understands me and always provides honest feedback and suggestions. I highly recommend Dr. Le.

Dr Le was our doctor for 10 years while lived in the Bay Area Area…read more Smart, detail oriented, compassionage. 10 years later we still mis her

She's a great pediatrician, I highly recommend her. She's patient and takes her time. One of the…read morebest doctors at PAMF

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.