Bothered by this! Is it just me? Sutter Pediatrics 50 south San Mateo floor 3 - After an office…read morevisit, prescribes an inhaler for a child to go back to school. In order for the child to use the inhaler at school a form must be filled out by the prescribing doctor. Sutter Pediatrics takes 3-5 business days to sign the form, but if you are willing to pay $18 they will have it in up to 24hours. Kid has to stay home from school or go without a need inhaler at school because Sutter can't put a signature on it without making you way up to 5 days or paying them. Irritating.

I was a patient here from 2003 to 2018 (I was born in 2000) and had nothing but positive…read moreexperiences. Dr Chapman was the best doctor you could ask for and was incredibly attentive to my eczema, asthma, and various allergies. I always felt safe and cared for as a child in this office, and I really loved all the paintings and decor in the different rooms. The giraffe, train tracks, hanging monkeys, and tree painting will always be etched upon my mind! All of those fun touches really make it so much more comfortable when you're a kid. And of course I absolutely loved the reef tank in the waiting room. Here or there you might deal with a bitter receptionist but you'll find that everywhere. My mother really loved Dr. Chapman and this office as a whole and again, I couldn't have had a better childhood doctor. They were always on it and we never ran into any issues with incorrect or late prescriptions, inaccurate advice, etc. For the sake of transparency, I haven't been a patient here for five years so I can't speak to how the office is currently, but they deserve the five stars from a previous patient who is a happy and healthy adult. I will always be grateful for Dr. Chapman and ABC pediatrics.

Dr. Tanaka represents the gold star in pediatric care IMO. We saw her after a particularly rough…read morefew days and she was extremely empathetic, thoughtful in her approach. Dr. Tanaka did an exceptional job communicating her thought process, asking for my input and answering all of my questions patiently. She called after hours to check up on how my daughter was doing, asked to see her the next day and gave me a thorough assessment of the progress that was being made the following day. You can tell she genuinely cares and was so happy to see my daughter's personality shine thought again. She went the extra mile for us by asking us to draw blood before prescribing steroids to increase the chances we were treating the right underlying symptoms/ issue. This added admin on her plate but I appreciated that she didn't go straight to treating my child without being more sure about the underlying cause.

Dr. Tanaka seems like an amazing doctor to have for your baby. She always tries to find time to…read moreanswer your questions. Once she even called after the visit make sure I received all answers that I need. I feel like she has a true sympathy for babies and their moms, and it's what I appreciate the most.

When my youngest son was born at Sequoia Hospital in Redwood City, Dr. James Ferrara was the…read morepediatrician who performed his newborn screening and circumcision before we left the hospital. My husband and I were very impressed by the latter because our baby didn't react traumatically from the procedure nor did he have swelling nor bleeding (Unfortunately, our eldest son did not have such a smooth experience in San Diego). We were so pleased with Dr. Ferrara that we decided to continue to see him for our son's newborn well checks after we left the hospital. This led us to this pediatric office. Love at first visit would be the best description of our impression of this place... The office is immaculate, even the bathrooms are very clean. The waiting room has seating, a television, and a small play center for young children. The office staff is cordial and, if you arrive on time, wait times are extremely short. During Covid-19, they enforce social distancing and provide hand sanitizers as well as disposable face masks. The medical assistants/nurses are very friendly with cheerful dispositions that make the children feel at ease and comfortable (This is so important in my book - kids can be tense when they know that they are going to be seen by a doctor, especially when they are cranky from an ailment). My kids say that Marlon has been measuring their heights, weighing them, and conducting their hearing and vision tests since they can remember going to this office. He is very respectful of ensuring privacy of patients while also being mirthful, which is awesome. I can't rave enough about the doctors here; At our first newborn office well check for our youngest son, Dr. Ferrara continued to demonstrate his warm ways. He was very gentle, informative, and gave our baby a hug and kiss on the forehead, saying that he was cute. We then assigned Dr. Ferrara as both of our sons' primary care physician. Dr. Mason is also a top notch pediatrician. Every time my sons see him, he always shows an interest in their personal lives, asking them about school, their future plans, and hobbies. My kids really dig his humorous and super cool demeanor. I appreciate that he is also very informative and is also willing to continue to see a patient until completing all vaccines prior to moving out of pediatric care to adult care. Five stars is well deserved here. My only wish is for a bigger parking lot, but difficulty in getting a space is a rare occasion.

I have been a patient at this location for the past twenty years, ever since I was born. I have…read morenever had a bad experience with any of the doctors, even when my main physician is unavailable. Sometimes I do have to wait a little bit longer than expected, but that is worth it for me because I know I will be seeing doctors and nurses who care and have cared for me my entire life. The little Disney-themed decorations in the numbered rooms are also a nice added touch, they're great for younger kids but I still remain fascinated by them. I will be changing doctors soon, but I have always been treated with the utmost respect and careful attention that any child deserves from their medical team.

Highly recommend for after hour care! They don't see patients after 9:30pm, we got there at 9:28pm…read moreand they got us in! My child had respiratory issues , proper diagnosis was done, first dose of medication was given at the clinic and monitored her until her stats were good enough for us to take her home and advised accordingly. It was late and they didn't rush anything until they felt confident about my child's stats. Appreciate the staff so much, grateful for the care we received in time.

Highly recommend. Sick kid on a Saturday night. Was seen quickly. Proper diagnosis and first…read moredose of meds given at the clinic. No need to drive to a pharmacy and wait. Saved us an hour. Hopefully, won't need to come back but would do so if needed again.

Dr. Soong is a gem - one of the best doctors hands down. She is intelligent, soft, reliable,…read moreattentive, and compassionate. There were so many emails I've sent to her about random questions and responses from her within a day. I don't expect that from any physician especially over the weekend, but she knows how much parents would worry just waiting for an answer. My girls are very timid with strangers (as most kids are) and Dr Soong was never too much of anything to scare them or to not seem authentic. She was just herself which was more than enough - someone who sincerely listened, asked questions, made fun and kind comments to the kids and followed up visits later. I don't know how she does it. This is one way for me to thank her for being my reliable source of health care for my two kids. I was grateful that we found her with my first and even more grateful that she was available for my second. Highly recommend Dr. Soong. She embodies an ideal pediatrician ... a safe and caring physician when life happens. Logistics: - Parking is easy (dedicated parking) - Nice waiting room with a small aquarium (we never waited long, if ever) - Easy way to email and very responsive (most important for me) - Friendly staff

Can't believe I am just writing this review now. Dr Soong is the best Pediatrician I've been to and…read moreI've been to a lot. She and her team are attentive and get back to you as soon as possible and her office has an after hours line where you can talk to a nurse ANY time of the day. I've even called at 2am and got a call back within 30 minutes. . Being a first time parent and having lots of questions this is a really important service to have. She is very knowledgeable and goes over everything with you to make sure you understand what is going on. We miss her dearly since we've moved to LA and can't seem to find a better doctor than her.

For the past two years, our children have been under Dr. Ashley's care, and we couldn't be more…read moregrateful. She is kind, compassionate, incredibly responsive, and brings so much energy and warmth to every interaction. There have been multiple occasions when one of our children have shown signs of an ear infection late at night, and she responded promptly, saw them to make an accurate diagnosis, and made sure they received the treatment they needed as soon as possible. Whenever my kids feel anxious about an appointment, she is able to calm their fears, make them feel safe, and even turn the visit into a positive experience. I especially appreciate how thoroughly she explains medical concerns in a way that's easy to understand. She takes the time to answer questions and listens to my concerns. I always feel heard, respected, and confident in the care my children receive. We are so grateful to have found Dr. Ashley and highly recommend her!

Found Dr. Ashley when I was looking for a pediatrician to pierce my daughter's ears. We did a home…read morevisit and the process was extremely smooth. Dr. Ashley is very friendly and she took her time with the markings and made sure everyone was satisfied with it. The actual piercing itself was so quick and she got the position exactly as marked! The fact that we were at the comfort of our home was so important for us. Highly recommend Dr. Ashley!

Dr. Mason is a top-notch pediatrician. Every time my sons see him, he always shows an interest in…read moretheir personal lives, asking them about school, their future plans, and hobbies. My kids really dig his humorous and super cool demeanor. I appreciate that he is also very informative and is willing to continue to see a patient until completing all vaccines prior to moving out of pediatric care to adult care.

Dr Mason is an amazing pediatrician. He provides wonderful advice, is attentive and non-dismissive,…read moreand gives spot-on diagnosis. He is also assuring, responsive, and very caring. We visited a few pediatricians before settling with him. I cannot say enough good things! We are so thankful for him.

I have taken my 2 boys with her so almost 9 yrs we' ve been with Dr. Suwabe. Very straigjt forward…read morehonest and caring. Explains everything very well.

Dr. Suwabe was recommended by a parent from my boy's school 2 1/2 years ago when we moved into the…read morearea. Both my boys, now 12 and 14 were seen by her. She has always exhibited warm and kind energy. She's patient and calm, making our trip easier whenever they have to get their vaccinations. She really cares about her patients. We have since moved away. If not for logistical reasons, we would have loved to continue to see her. All the best Dr. Suwabe! Warmly, Wendy

I've been with Dr. Lin since 2016 when our family doctor of 30+ years retired and feel lucky to…read morehave found him and that he accepted me as a patient. He is a very kind doctor, very technically competent, very hard working and always very helpful. He is also a really good listener. I know I can depend on Dr. Lin to always do his best to look out for me and would highly recommend him without hesitation. Thanks Dr. Lin. Always appreciate your help! :)

Dr. Lin is a fantastic Doctor. Nice personality, knowledgeable, and does a great job about…read moreproactively keeping in touch with his patients when there is an issue. I've sent him messages to have him respond late at night, and on weekends. He truly has his patients' best interests at heart. The facility he is in in San Carlos is new and very nice inside as well, which makes going to the Doctor a bit more enjoyable.

Dr. Eilleen Chan has been a wonderful pediatrician to my family over the years. She has provided…read moreexceptional care to both of my daughters since they were born and has always been thoughtful, attentive, and professional during every visit. I usually don't write many reviews, but I truly felt that Dr. Chan is one of those healthcare providers who consistently delivers a great experience for our family. Thank you so much for all these years of care, Dr. Chan.

While we love Dr. Nikki, it is unbelievable that they have discontinued the advice nurse. You…read morecannot even get a call back from the doctor anymore. Really poor patient care. I don't really understand why or when this change happened, but it is extremely frustrating and disheartening.