Dr. Eilleen Chan has been a wonderful pediatrician to my family over the years. She has provided exceptional care to both of my daughters since they were born and has always been thoughtful, attentive, and professional during every visit. I usually don't write many reviews, but I truly felt that Dr. Chan is one of those healthcare providers who consistently delivers a great experience for our family. Thank you so much for all these years of care, Dr. Chan. read more

While we love Dr. Nikki, it is unbelievable that they have discontinued the advice nurse. You cannot even get a call back from the doctor anymore. Really poor patient care. I don't really understand why or when this change happened, but it is extremely frustrating and disheartening. read more

I'm really sad that Dr. Parker left this office. We have been a patient of his for many years. We saw another doctor and I'm really feeling torn now about staying with them. I am the parent of a very difficult 3 year old. I fully acknowledge his behavior and was quite embarrassed and upset by all of it. I'm struggling, the doctor sees I'm struggling, and she made a comment saying "this behavior is not normal for 3" . Normally if the behavior is not normal a doctor may have suggestions or ask more questions, dig a bit deeper. But she just sort of finished the evaluation and left. I obviously should have dug deeper as the parent and sought help but I guess with a comment like that I expected her to care more or show concern. So now I'm home looking up behavioral therapists because I'm just in a state of - what do I do? Previously Dr. Parker recognized my sons speech and language was a bit behind. He asked questions and immediately had suggestions and had recommended us to GGRC for speech and language support. It was really helpful and obviously necessary. But I appreciated his input and his suggestions and that is what I want in a pediatric doctor. The front desk staff and medical assistants/nurses have all been wonderful. Always very accommodating and despite my sons anxiety at the doctors and his outrageous behavior- I've never felt like they've judged me. They've been kind and compassionate. The medical assistant today, who administered shots was so lovely and so kind. I wish I asked for her name! I'm very sad about our visit. For many reasons. But that comment will stick with me for a while I'm sure. read more

I called first thing in the morning for a possible concussion for a child, and the person I spoke to said the office will call back. I waited until mid morning and nobody called back. So I called the doctor's office and was told that they did not get any message and the office will not see us saying that they had no availability. The lady on the phone scolded me that I needed to call if I don't hear back. I was expecting this doctor's office to be more professional that when I called and someone said they will call back that somebody will call me back! How disappointing!! My kids have been coming here for almost 12 years!!!! read more

Supper unhappy about the service just received. My daughter went to see Dr. Nikii for ear pain. She saw her for a few of minutes and then asked the nurse to do ear wax flush and then the doctor see her ear again for another few minutes. I asked the doctor several times, are you sure no infection, no problem. She said yes. But my daughter keep having pain and light fluids coming out from the ear after the visit and the office asked me to go back again when I called and asked for advice. I have high deductible HSA insurance, I have to pay several hundreds of dollars for each visit read more

These guys are something else. They are illegally charging to have my son's records transfered to a new doctor. The Health and Safety Code Section 123110 states they are allowed to charge .25 cents per page but they are demanding much more. BEWARE! read more

Since my son started seeing Dr Parker - after his previous doctor left the practice - it has been one screw up after another. Trying to get a prescription refilled is a nightmare. Calling five or seven days ahead to get a prescription filled means nothing to this man. There is always an excuse - "He's been on vacation", "He's in a meeting", "He was too busy to do it". The office staff must be sick and tired of making excuses for this person. Either he is over-worked or does not care, or he is incompetent, I can't think of another reason for the repeated failures to get a prescription written promptly. I would avoid this doctor like the plague if you want to get quality care for your child. read more

Very disappointed with this practice and the front desk staff. We've been patients for over 5 years with 3 kids and now it's time to find a different pediatrician. Most doctors are good but the staff needs improvement. read more

My daughter has been going to De Leslie Sue she since she was born ( she is almost 5 now *tear) They are professional and kind and Dr Leslie Sue is the best- read more

The doctors are ok, pretty average conventional medicine. But their billing is completely incompetent. I had to spend hours on the phone with insurance companies due to their incompetence. read more

Our newborn baby girl's pediatrician is Dr. Laura Chiang, who we've seen a few times now. We were recommended to her by a friend, and we're very lucky to have her take us in. She's pretty much as awesome as it gets - kind, responsive, and very patient with us as we fire question after question at her. She also just genuinely seems happy to see her patients, and especially excited to see our daughter. It's great to see that enthusiasm from your doctor. Along with Dr. Laura, the on-call nursing staff available to new parents is honestly top-notch. I've placed a couple semi-panicked calls already in the middle of the night to their staff, and they're always extremely helpful, calming, and responsive. It's pretty great knowing there's an attentive group of nurses available for ridiculous questions as we stumble our way through early parenthood. Great service all-around. read more

This is mostly a review about Dr. Joshua Parker because my daughters have been his patients for years. I found Dr. Parker through extensive research because my younger daughter has cerebral palsy and is very medically complex. Dr. Parker has been amazing and my daughter has an extremely low and unexpected amount of emergency visits and no hospitalizations during his watch. He has always been outstanding in his care and follow-up for my daughters, and coordination of our many specialists. It took us a little while to find him once he moved to Pediatric Wellness Group, but I am very excited that our patience paid off. I have already brought my daughters there and absolutely love the place. It is very clean and the staff are so friendly. I would highly recommend Dr. Parker to anyone looking for the best pediatrician. In fact, his name comes up a lot and I have already recommended him to friends. I've also heard many great things about the other doctors at this office. read more

We have been taking our daughter here since she was born. The doctors, nurses and staff are awesome. I rarely write reviews, but I just came back from an appointment and was so impressed with Jessica Rosenberg, PNP. We went in to have my 2 year old daughter's eye checked. Now that she's more aware of what can happen at the doctor's office (shots!) she did not want to be there. But this time we just went in to just to check her eye. Jessica was able to calm her down like a pro making this visit a lot less scary for my little girl. Since I'm already here, I'd also like to mention that we love our doctor too! Leslie Sue, DO has been great! I'm a first time mom and Dr. Sue has been so helpful with answering all my questions and concerns. She literally spends the time to talk and catch up with our family. It's been a great experience and I'm glad we found this practice. read more

We have a young baby who has been a patient of Dr. Parker since she was born. We started our relationship with this practice by attending one of their free orientations during my pregnancy. Dr. Parker, who ran the orientation, taught us and several other expecting couples about how the practice worked as well as what to expect once our babies arrived. It was a very informative session and we loved being able to check out the clinic before committing. Once our baby arrived we called and they got us an appointment for the day after she came home from the hospital. When we arrived the clinic was clean, bright, and uncrowded, and they had everything ready for us. I love the large waiting room with toys, books, and a big fish tank! We have had several visits and they always bring us back right away. It's very efficient. All of the staff and doctors are kind and patient with us. As first time parents we have tons of questions and Dr. Parker never makes us feel rushed or silly. He's gentle and sweet with our daughter and thorough with us. I also appreciate that they have an after-hours nurse hotline, though we haven't had to use it yet. The one time we called with a nonurgent question they got back to us quickly with an answer. Overall, we're very happy with our care here so far! read more

This is a review for Dr Joshua Parker. Where do I begin?! I met Dr Parker in the NICU at Sequoia Hospital in Redwood City where my twins were transferred to at 2 weeks old. A very premature arrival, finding a pediatrician was the last thing on my mind. Within 5 minutes of chatting with him as he was assessing my babies, I knew he lol 'was the one' He is kind, approachable, friendly, professional, knowledgeable, oh and has a nice face too :) I laugh writing this as I chose my own PCP based on her friendly photo profile on the hospital website :) but hey my gut instinct never fails me and my husband and I are thrilled with Dr Parker! my kids love him too - I may also add he genuinely cares about not only his patients but us parents too. I guess we always have double appointments but we are always seen on time, we never feel rushed or feel stupid asking all our new parent questions. He is also excellent at following up your concerns with phone calls. We have seen numerous doctors given our twins premature delivery and feel lucky that Dr Parker came into our lives at just the right time. read more

We've seen the Doctors at PWC for 3 years now, not including when my oldest was seen after her birth at the hospital. We tried the PAMF doctors, around 4 of them if I remember, and I always left stressed and angry that my time was waisted and I paid for a doctor to rush us through the visit. We were referred to Dr. Laura and are so thankful that we found her. She is a perfect fit for our family. My daughter adores Dr. Laura and is really excited to show her how she has grown and what new skills she has picked up. We love - The Waiting Room - no TVs, just books and toys. - The Nurse Practitioners - Awesome, very thorough. I like being able to see an NP when the kids are sick so you can still spend a good amount of time with them. - The Doctors - Board Certified and just delightful people! I have a wonderful time taking my kid to the doctor, and they love going. - Nurses - Great. The same person gives the shots every time, and she really works to make it the least painful shot or make sure all the oral vaccines go down. She's got a tough job and she is strong for the kids, and I appreciate that. Administrative - Love that I talk to a person when I call. They don't cut me off, they are polite and so helpful! This is a fantastic practice, look no further! read more

We love pediatric wellness group!!! I'm a first time mom who was hospitalized week 30 for preterm labor with twins, so had yet to find a pediatrician. Had several recommendations from my OB and since I couldn't go and meet dr.s I had to base my decision solely on my phone conversations with office staff. After speaking with office manager and then calling back a few weeks later and speaking with front desk staff I knew it was a match. The front desk staff took the time to explain all drs, hear what I was looking for and then ultimately paired us with Dr. Laura. Showing up for our first appt on a Saturday 3 days after i had given birth, I couldn't have been more pleased! Mary Kate (dr Laura's nurse) greeted us, walked us thru everything we needed and took the time to show us what was to be expected, we waited a few minutes and then met Dr Laura. I was nervous to meet her since I couldn't vet her myself prior and had not known anyone who had seen her but I was in love my gut was spot on she is AMAZING!!!!! Words cannot describe how much I adore her! My husband and I are thrilled to have our 2 mo twins to be a part of this practice. Major kudos to the very helpful staff and smiling faces upon every visit. read more

I was so glad to have found this office for my LO. Dr. Eskenazi has seen my daughter a couple of times and is very patient and thorough. When we were referred to a specialist for a specific issue, a few days after our specialist appointment, he contacted me to follow up on the report he received from them and to make sure we were lined up with the appropriate subsequent appointments as needed. The office also has an online portal where I receive a response under 24 hours depending on when I send a message. Plenty of parking in their lot. There is a fish tank, toys and books. They have stickers and candy at the front. But if you also want to go the healthy route, they even offered my daughter an apple that was already washed and ready to go :) I do have to note, we started going to PWG earlier in 2016. My daughter was turning 3 at the time. If your child has a previous pediatrician, they will require those records from them prior to making your first appointment. At least, that's what the requirement was in mid 2016. That way the doctors have a complete history for your kiddo in their system going forward. Just something to consider. Thanks PWG! read more

I needed to update my review as I was again blown away by the tremendous, caring service we received from PWG today after my toddler fell and knocked his head. From the receptionist to the advice nurse to the scheduling guru who got us in for a check-up "just in case" within about 20 minutes, I am consistently impressed with the focus on the patient family that everyone at the practice displays. We saw a different doctor today as our "typical" doc was out, and Dr. Eskenazi made my kiddo feel comfortable and safe and even got a laugh out of him on a really grumpy day! I cannot recommend them enough and imagine I'll have many more update to my review as our fantastic experiences continue! ****PREVIOUS REVIEW: My son (a toddler) has been a patient of Dr. Leslie Sue for more than a year now and I have been nothing but extremely satisfied and impressed with her and the practice. As a first-time parent, I still have no clue what the heck I'm doing. Dr. Sue has never made me feel silly or neurotic about the stupid - yes, stupid - questions I've asked. (Y'all, last week I called the office to ask if my toddler could go in a hot tub, for Pete's sake! And, I got a call back from a nurse within 15 minutes. Several months ago, I again called to ask how much water my kiddo could drink in a day because I read some crazy story on the internet and was afraid to "over hydrate" him...and Dr. Sue herself called me back with not an ounce of judgement in her response!) She is gentle and comforting to her patients (and parents) and is able to provide guidance based on her medical training and life experiences as a mother of boys. Additionally, the nurses have all been so wonderful and caring during vaccinations, and the ladies at the front desk are super friendly and helpful! (Plus, the waiting room has a fish tank, which my kiddo loves!) read more

This office is newly updated , clean , never OVER booked! We see dr Parker and he is absolutely amazing !!! Our fam feels very fortunate to find him! Highly recommend anyone going to this office to see him! read more

Dr. Niki is soooo awesome! I have known her for about 2 years. I do not have kids yet, but when I do, I will bring them to her! She is nice and knowledgeable. She answers all of my questions about kids that I know and my nieces. She is so very patient and kind. Her front desk staff is really nice as well. They will answer your questions with a smile. read more

We have been seeing doctors at the Pediatric Wellness Group practice for 11-1/2 years. All the doctors here are great! They get you in same day for urgent/emergencies. The staff are well trained and super helpful. They just added a patient portal to their website which is wonderful - you can email doctors with non urgent questions, get copies of forms and see notes from doctor and staff that are done each visit. Over the years, we've seen almost all the doctors in the practice and all are stellar read more

Yesterday, I took my granddaughter Mia to this practice. Since I have 9 granchildren, this is the second time I have been there. I took my granddaughter Sofia a few months ago. This is a great practice. I had taken my own children upstairs to Dr. Marks for many years, so I am familiar with the building. That is one of the important things, parking! Downtown RWC is not a great place to find parking. Edna, the recepcionist is great. When I took Sofia a few months ago, she saw one of the doctors, and yesterday we saw a nurse practitioner, both were excellent, very knowledgable, and great with kids. Outstanding! read more

My daughter is a patient of Dr. Niki's and we couldn't be happier with the care we've received from her and her office. Dr. Niki takes the time to sit with my husband and I (first time parents) to answer our questions - in fact this is usually how she begins our appointments, knowing surely that we will come with a list. She has a reassuring nature balanced with what seems like a broad knowledge of children's health and the latest literature. Our daughter is not quite old enough to know the difference one way or the other, but I think she will be comfortable with Dr. Niki as she gets older. Our daughter was seen in the hospital shortly after birth by Dr. Laura, and we liked her immensely also. More recently, we saw the nurse practitioner, Jessica. She was also excellent. Our daughter gets excellent care here, we like the staff and feel they are attentive and caring, and I would not hesitate to recommend this group to any parent. read more

Love Dr. Parker and the Pediatric Wellness team! We've been taking our 2.5-year-old twins to see Dr. Parker since they were born, and have always had good experiences. He's on-time, knowledgable, friendly, and makes my kids feel comfortable and safe. Dr. Parker has also been helpful with referrals to pediatric specialists and in prescribing/refilling medications right away. We are very pleased with the care we're getting at PWG, and would recommend them 100%! read more

Dr. Parker has been our pediatrician for years now, since he first joined the group actually. We absolutely love him. I especially like how great he is with kids, he's very easy going. I have three boys and a girl and it's nice to have a boy dr for my boys. I love the extended hours and weekend hours they provide so I don't have to go to an ER when stuff happens I. Eves or weekends. They have an awesome office staff and are located in a convenient spot for us. Love this practice and love Dr Parker! read more

I went to 3 or 4 Pediatricians on the Peninsula before someone had recommended me this office. I moved from out of state, and never had a problem finding a doctor for myself and my kids that I liked. Was I ever wrong that they are all the same! If it hadn't been for the recommendation from a coworker whose kids had been going there for years and are now in middle/high school, I don't know what I would have done. I had a newborn baby and needed a good pediatrician I could trust. Everyone there is fantastic, and is exactly what you think you will get when you go to a pediatrician. People that care, and are up to date with the latest developments. Offices are nice, and rooms are fairly large and up to date. Very friendly and supportive. They remember my kids and are very personable. They support breastfeeding, medicine when needed, a healthy natural approach when not. They also have an emergency number/ doctor on call in case you have a question (it happens). This is important, and apparently they all don't have this. I like that their website is informative and has dosing tables. I went previously to somewhere in Foster City and also to the Palo Alto MF in Redwood Shores, what a disaster. The doctor I saw there didn't even support breastfeeding at the latter. Even the people at the Neonatal care unit were in shock at the advice I got there. At the former, I just didn't like the offices or staff as much. I went somewhere else also.... I highly recommend this entire office. If you are looking for a pediatrician, stop your search. This is it, if they are still accepting patients! I know some doctors aren't accepting anymore patients, that's how good they are! read more

I thought Dr Saxena and her group were fine until fairly recently. But I have become increasingly concerned about the way she has advocated for the use of unnecessary medication. In this case, Ritalin. Both Dr Saxena and I were excited about the new test they have to assess ADHD. My teenage child took the test with a small dosage and scored slightly above average for the sample group (although they apparently still do not know what percentage of the sample group has ADHD vs does not, our assumption is/was that it is a "normal" sample group, composed of both). Dr Saxena then proclaimed that this proved that my child should be on the minimum dosage of Ritalin. It took her a while to understand my logical/scientific argument that all this proves is that my child doesn't need any more than minimum to be above normal in her ability to focus. Nevertheless, since mom wanted our child to have higher grades in school, Dr Saxena was happy to prescribe 1 pill/day of 5mg of Ritalin. Our child later took another test at their office, this time without any Ritalin, and scored slightly below average. So both Dr Saxena and mom said "See!" and we had been on 1 pill/day since then. Dr Saxena told us that it was clear to her that 5mg pill once/day, would be plenty and if there were to be any change to that, ***both parents would need to be involved in that decision.*** A couple months later, I found out that mom (we are divorced) contacted Dr Saxena without discussing it with me and had our child repeat what mom was saying about not being focused in the afternoon at school. So Dr Saxena prescribed an additional 5mg/day without consulting me. I did not find out about this until weeks later. I consulted with all of my child's teachers at school and they all expressed concern, since none of them felt she should be on any medication. Dr Saxena refused to talk with me unless I made an appointment (presumably so she could bill me, as opposed to just having a quick chat on the phone, which was all that was needed). So I met with her again and she explained to me that although she had told me previously that she needed both parents to be in agreement on any changes to medication, if one parent made a request, she would have to honor it. ??! This is not what she had told us earlier, at the time the original prescription was given. So I confirmed what she just told me and then asked her to take my child off Ritalin. Dr Saxena refused. She made it clear that she would not do what I requested but would do what mom requested. Was it gender-bias or pushing pills for a financial kick-back? Either way, it seems to me to be quite hypocritical and unprofessional. But she ended the meeting telling me not to worry because that additional dosage was a two-week trial and that we would be back to just 1x/day dosage unless she heard back from BOTH parents that they wanted to continue with 2x/day. I set up an additional appointment to discuss further, including the mother. Mom joined via phone. Dr Saxena proceeded to lie about what she had said to me, proclaiming that she had never told anyone that both parents needed to be involved in any decisions (why wouldn't it be? Why would anyone assume this to be appropriate?). She also refused to take our child off the 2x/day prescription. She then said - completely understandably - that she does not want to deal with our lack of coparenting any more, and was fine with the prospect of no longer being our family pediatrician. Mom told Dr Saxena that she did not want to find a new pediatrician and then said that she was fine with me bringing my child in once/month going forward to deal with updating prescriptions. I said that would be fine with me. I called this week to set up an appointment for my child to see Dr Saxena and informed my ex-wife about it. But since my ex-wife has yet to confirm whether or not she will be calling in or attending that appointment, Dr Saxena is telling me (through her office staff) that she will not be discussing medication with me. ***She also refused to confirm what the current prescription/dosage is for my child!*** Yes, Dr Saxena is refusing to tell the parent of a minor child what medication she has prescribed for the child. Wow. Very hypocritical and unprofessional. My child's health is at stake. Is it really worth pushing pills on her for a financial kick-back if it is potentially harmful for my daughter? Looking for a new pediatrician. This is ridiculous and, I am quite sure, illegal (we have joint custody for our children and according to paperwork filed with the courts we are share all decision-making regarding our kids and information is to be shared between parents regarding all medical- and health-related issues and changes to medication, etc.). read more

I was very satisfied with the office until my doctor left to another practice. When she left, I transferred to Dr. Niki Saxena. I saw her only one time when she did her rotation through Sequoia hospital when my daughter was about one day old. Never the less, I thought she was personable and decided to have her as our doctor. Today, I missed my appointment for my daughters 2 year well visit and guess what?! she dropped me as a patient because I was a no show. Best part? They didn't have my correct email address for confirmation and in the past all confirmations were via phone. This practice used to be great but now they are too busy and think they are so high and mighty! Horrible customer service. They called to drop me before even verifying that I wasn't notified based on their mistake. Go find Dr. Jigna Sangani! She is THE BEST!!! read more

All the ladies that work here are the sweetest, ever! I have never, ever been to a doctor's office where ever single person from reception to the nurses to the doctors are just happy and accommodating and nice. The receptionist that I called paired my newborn and I with Dr. Leslie Sue and we LOVE her, I can't wait for my older daughter to see her. She is just the nicest lady! So happy we found a great pediatrician on the first try. I didn't get so lucky with my older daughter and we went through a few. read more

Great, kind and thorough doctors (Dr Megan Pesyna and Dr Parker), very helpful front desk, this is a trustful place that we highly recommend. Thank you for everything PWG! read more

Thank you for seeing my baby girl on such short notice today! The team here is great and we love our pediatrician Dr. Sue. She's the sweetest lady and always informative. Thanks PWG for the great healthcare and service. read more

Our daughters started as patients of the predecessor to Pediatric Wellness Group and moved to PWG upon its founding. The team at PWG have consistently gone out of their way to give our children the very best care. They've taken us on the spur of the moment on evenings and weekends and always were there with a smile and a helping hand. We've moved out of state and are sad to be leaving PWG behind. We only hope we can find a practice that is half as good in our new home. read more

My kiddos have been patients of Pediatric Wellness Group for many years. We've been patients of theirs back when it was still Kid Kare Associates. I love the staff, they are very attentive. They have long hours which is great for working parents and they also squeeze you in if any problems arise. My girls all see Dr. Laura Chiang who is AMAZING, but at one point or another they have seen other doctors in the office and they are all good:) They have expanded the office and have a fish tank that my little ones love. The whole staff is good with kids and make them feel as comfortable as they can. The website is also awesome and has helpful information!!! read more

My two children are patients of Dr. Niki, and we absolutely LOVE her! I've yet to have any interactions with the doctors, nurses, or office staff that were less than amazing. Everyone in the office is patient, professional, friendly, and knowledgable. The office is busy but well organized, and the waiting area is clean and very child friendly (they even have sick child and well child play areas). Dr. Nikki is the third pediatrician we have seen since my older child was born. We are so happy to have found her. The other pediatricians we saw were quick to prescribe medications for every little rash or minor condition, we appreciate that Dr. Niki suggests more natural alternatives before jumping to medications when possible. When it comes time for our well child visits, she gets down on the floor and interacts with my young children instead of pulling out a checklist and asking which skills are mastered. She points out little things my children are doing well (ex: "wow, look at how well she picked up those little raisins! Great find motor skills!"), and that helps increase my confidence in my children's development. We highly recommend Dr. Niki Saxena and all the doctors at Pediatric Wellness Group! We consider ourselves very fortunate to have found such an amazing group! read more

So Dr.Parker has been our Son's Dr. for all of 5 days. He has been great and made everyone feel very comfortable. He is patient and always makes sure we have all our questions answered and asked. He has certainly been wonderful supporting us as first time parents. We are happy we chose him and look forward to having him as our sons pediatrician. read more

I just had my baby and Dr. Parker has been super helpful. Thank you!

My Daughter had an appointment today and tested positive for strep:( Dr Parker was so amazing and kind. Thanks for caring!! You are an asset to PWG!! read more

Our son has been a patient here for two years now. The office is clean and bright, the staff so super friendly, and there is zero wait time for appointments! Dr. Sue is amazing! She is always so sweet, supportive, patient, and just a great doctor! We are so relieved to have a reliable pediatrician for our growing family! She even went out of her way to help jump start our car when the battery died during a visit once! Talk about going above and beyond!! Thanks Pediatric Wellness and Dr. Sue for being so amazing! read more

Love love love Dr. Saxena. She is amazing, she isn't pushy or condescending. She gives us all the information and lets us as parents make the decision, which is invaluable as a first time parent! read more