Dr. Katherine was great! She explained the issue with my toe and provided clear, easy to understand instructions and information. Minus one star because no one came into the room beforehand and wiped the seat down, and there was no paper covering it. Other than that, would recommend! read more

I needed a pair of customized orthotics and I came to the right place. I just got them and breaking them in. I got a pair of new half size bigger shoes. So far so good. With my insurance, their office made it super smooth. Previous provider made me call them for 6 months to follow up with billing. This place, they got it handled! read more

Katherine E Chou, DPM - Podiatrists Near Me - San Francisco, California

...highly recommend...been her patient for years...staff pleasant and professional...

I came here on the recommendation of my sister. Doctor was attentive and addressed the issue with my left foot, prescribed orthotics. My foot is better now and I'm scheduled for a follow-up in 6 months. read more

I am so grateful to Dr. Chou! She has a very professional office, she listens patiently and responds clearly to all my questions and concerns, and the staff is equally professional, helpful and friendly. Most of all, three years ago, I went to Dr. Chou with persistent burning/itching on the soles of me feet, particularly at night, often waking me with the need to ice them, causing severe sleep disturbances. Diagnosed with peripheral neuropathy, she recommended a series of MLS treatments. I could not believe the relief, after just a few sessions, no more waking at night with need for ice. I now have a scheduled maintenance laser treatment every 6 weeks, which takes 10 or 15 minutes and have had no recurrence of the issue. MLS works! read more

I saw Dr. Chou for treatment of plantar fasciitous. She gave me orthotics, an arthritis gel, and recommended physical therapy. I asked for a referral for the physical therapy. Dr. Chou said I didn't need one. I cannot get coverage from MediCare and AARP for the physical therapy without a referral. The physical therapist wouldn't make an appointment without the referral. No one answered when I called Dr. Chou's office. I left four message on the her answering machine. I sent an email on her system. No responses. I went to my 4 week appointment earlier in the week. I was told that Dr. Chou was running 25 minutes late. The receptionist asked me if I wanted to leave and make another appointment. As I had already decided to stop seeing Dr. Chou and had made an appointment with another podiatrist, I asked for the referral so I could leave. The receptionist said that she would communicate with Dr. Chou. When Dr. Chou came to the interior door to meet her next patient, I explained what had happened. She apologized twice but made no offer of a referral. I have spent hundreds of dollars getting messages for me foot that probably would have been covered by MeciCare and AAARP for a physical therapist. I was so angry with Dr. Chou that I left and was upset the remainder of the day. Go to a podiatrist that runs a good office. read more

Dr. Katherine Chou, Doctor of Podiatric Medecine, is fantastic. I have been going to her for many years for diabetes nueropathy in my feet. I was originally struggling with cranky feet, no confidence in balance and struggling with shoes. With her guidance I am walking confidently with only occassional minimal foot pain when I do something . The orthotics she recommended are great and reasonably priced. I also use the monthly laser treatments which have really helped with sensitivity in my feet. I see her every 6 months for status exam. She is a good listener, a caring doctor and great at what she does. She has friendly, knowledgible and efficient staff. I have never had any administrative or insurance issues. The staff is great! I confidently recommend Dr. Chou, her practice and her staff - they are great! read more

mis-diagnosed me with plantar fascistic which in fact was chronic fracture. Would not recommend. She shuffled me out the door with most common diagnosis with little care read more

Wow, what a great experience! I had a list of questions prepared, and went in thinking I just needed new orthotics, and knew I needed new running shoes (had both since before the pandemic), but Dr. Chou educated me on why not to use the standard bad sizing advice given in the past, as that contributed to the other concerns on my list. And she put in a pre-authorization to save on time, if after getting new runnings shoes I feel that I still need to replace my orthotics. What a thorough and thoughtful doctor and a well-run office! read more

Upon arriving in the very comfortable office suite, the staff greeted me with warmth and efficiency. Very short wait before meeting with Eva, the assistant, who explained what to expect. Dr. Chou asked questions and examined my feet in thorough and professional way. She explained her findings and made recommendations in an understandable way. She responded to my questions and asked for a followup. Following this the staff coordinated payment and appointment in professional and personable style. I can recommend Dr. Chou's practice. LD read more

Katherine E Chou, DPM - Podiatrists Near Me - San Francisco, California

I'm so thankful that my primary care doctor referred me to Dr. Chou. She has everything that I look for in a specialist: she is personable, very knowledgeable, and practical. She's relatable as a person and understands her patient's needs. Dr. Chou really knows her stuff and it shows! She quickly answered every question I had and provided answers in a non-medical way that I could understand. Finally, she offered affordable solutions to my foot pain that work with my active lifestyle. **Bonus points for having a clean waiting room and a great office location! Also, props to the reception staff that helped accommodate my late arrival (due to going to the OLD office based on primary care doctor's address listed in a referral email). read more

I had a very unpleasant experience with Dr Chou.Firstly I would like to say that her receptionist Brianna is very professional and welcoming. As a registered nurse,when seeing a provider, I am always very organized prior to my appointment.I was clear about my goals for treatment and write down my questions ahead of time.I waited a month to see Dr Chou so I made the assumption that she must be really terrific Unfortunately I was dead wrong in my expectations I experienced her manner as brusk and disinterested.She has an angry and impatient edge to her communication style to the point of being rude and hostile.She was busy dictating to a remote medical record sight(which I agreed to) so I did not have the opportunity to ask questions involving a treatment plan.Frankly I felt rushed out of the appointment.Additionally,she charges quite a bit more for orthotics out of pocket since most insurance plans do not cover them.I called around to different companies and got a fair price. Even more egregious her assistant Jessica has misquoted me stating that I requested no further copays for visits insinuating that I support insurance fraud.That is completely untrue.since we had another visit to be scheduled as a follow which was free I made sure my copay was to be free. The takeaway I feel that dr Chou might want to look at her behavior that day with me as well others who have given her feedback about certain behaviors. That are hurtful to pts. read more

I was raised at a time when (as I recall) it was unethical for a medical professional to also sell products. I suppose one could wonder whether the profit on sales might affect the advice given. Dr. Chou does sell product and has a sample within reach in the examination room. I did not buy it but she indicated that as an Rx, it was twice as strong as that which could be brought OTC. But, as a Rx, why not just write a prescription and buy it at a drug store. I smell the profit motive here. On medical advice, I found her advice unacceptably deficient. She advised an OTC fungal solution, saying to buy the cheapest as they are "all the same." They were not; there were three different active ingredients in the OTC meds I found. I also found other advice she had about my feet to be inconsistent to what I already knew. read more

Dr Chou was not pleasant during my last two visits. She spent minimal amount of time with me, 10 minutes or so. When I got the bill from my insurance, her bill was not only not covered by insurance, and it amounts to over $300 for such a short visit. I am dismayed that she can charge so much to patients for doing so little. I feel sick about it actually. I don't recommend her. read more

I had an excellent experience during my visits with Dr. Chou and her staff. Everyone was nice, friendly, helpful, and knowledgeable. I highly recommend this practice. read more

Definitely recommend Dr. Chou! She's very patient, thorough, and takes her time. I also appreciated her professionalism and that of her all women (woot woot) staff - Eva and Aisha. Thanks for helping me with my ankle pain! read more

Dr. Chou is professional and smart, but what makes her extra special is the profound level of caring she brings to her practice. She is so thorough in her examinations and conversations. I feel completely comfortable with her and very happy to have her as my podiatrist. Her staff is friendly, kind, patient and helpful, too. This is a terrific service for your feet- whatever shape they're in. read more

Dr. Chou is incredible. She's quick and thorough, super nice, knowledgeable. I've had bunions for years and was terrified to see a podiatrist because I didn't want to have surgery. Surgery isn't even on the table! Custom orthotics it his! Her office is clean, her staff are amazing, 10/10 read more

I am so grateful I saw Dr. Chou. Everyone is so nice, professional and the wait time was non existent. I was very comfortable and her recommendations were easy and made sense. I cannot recommend Dr. Chou and staff highly enough. read more

She's a hard charger. She was able to see me within 1 week as a new patient. Usually, because of insurance bs, I often have to wait upwards of 60 days to see a new provider, even for potentially serious issues. That's obviously not optimal or safe. Her office staff is well versed with new technologies. Text messages and emails. They were prompt in responding to my inquiries. Now for the nuts and bolts if you will. The Dr. Executed a very thorough examination of my feet. She even quickly identified something we affectionately called "Navy Foot", which is a really bad form of athletes foot. She gave me a cream to address this. I was skeptical about it working. That stuff worked in just 1 application. I am impressed. My original reasoning for my appointment was orthotics. I appreciate her approach for addressing this issue. The last Dr gave me incorrect inserts for my occupational demands. I've even had to deal with doctors attempting to correct inaccurate measurements with felt padding. Felt adjustments to orthotics last me about a week. So I. Short I recommend this doctor read more

I am so thankful my primary care Dr. referred me to Dr. Chou's office. This office is top notch. Everyone from the admin to the assistants to Dr. Chou herself are all professional, proficient, personable and friendly. When you walk in the door you are greeted immediately and I often barely have time to sit down before the assistant is asking me to go to a room. I have watched as the admin person handles an influx of people waiting to make appointments, to be checked in or handling their orders all at once and yet is very upbeat, quick and professional. The assistants are the same... quick, listen to your issues, write them all down so when the dr comes in she knows exactly what is going on. Everyone in this office is the bomb!! read more

I was impressed by the receptionist, Caitlin, . She's very pleasant, polite& patiently to provided the necessary assistance. Then, when I went to the office, the assistant, Eva, who led me in was talking with a smiling face. Dr. Chou has a staff so distinguished. I felt lucky to get to be the patient of Dr. Chou who made sure her patient has no more questions before she left the treatment room. read more

I have been through so very much with my feet/especially my right foot after a very unfortunate surgery. Dr. Katherine E Chou taught me so much in foot health, orthotics and being brave enough to try a very different approach: her orthotics! I CANNOT believe it...but I am proof! I have had custom orthotics made by 3 prominent places in SF Bay area. None of them really made a difference. Dr. Chou's custom orthotics are thin, got into most of my shoes, and I can wear the same pair of shoes all day; a new idea for me!!!! When I first saw them, I couldn't see how they could help. After wearing them...I feel so differently: a believer! Dr. Katherine Chou gets it!!!!! We do not only wear athletic shoes, so why is it ok to accept orthotics that only fit Hoka shoes? "When was the last time you went to a wedding in tennis shoes? All your orthotics were made by men. Men do not understand women's feet." At first skeptical, I now understand just what she was saying. I have honestly dusted off shoes and can now have more options for footwear! Dr. Katherine Chou should SURELY be the next phone call for those of us struggling with each step we take. I am so glad I did. My family is so glad I did! I am beginning to get some of my "happy" back into my day. Dr. Chou: thank you! read more

One of the ways the Standard of Living has improved since the 1960's for working-class singles living in San Francisco is the present-day availability of specialized trained medical doctors of both genders to provide necessary medical care for present-day patients . Fifty years ago, my Mother could not have been seen by a qualified female podiatrist in San Francisco because there weren't any. Today the debilitating conditions of my weary, working limbs have been seen to and fully resolved by a top-notch podiatrist in practice at the 2100 Webster Medical Building. Dr Katherine Chou performed to my exacting expectations ; Dr Chou's staff performed to my exacting expectations - this is the highest of praise and commendation . Well done , ladies. read more

Dr. Chou is the 4th podiatrist I've seen as an adult, and I'm so very glad I found her. She is incredibly knowledgeable and told me things about my pronation that none of the prior podiatrists did. She utilizes a custom orthotic that is designed to actually correct my condition, rather than just provide arch support like the previous ones I've had did. My knee pain has all but dissipated because my bones are coming into alignment and my muscles are being strengthened. She and her staff are terrific. I recommend her and her practice wholeheartedly. You'll be amazed at how much better you can feel. read more

Dr. Chou is clearly an experienced expert in the field. After just glancing at the way I stand, she was able to immediately identify my problem. Her and her staff (all-female from what I could tell--an added bonus!) are approachable and easy to get in touch with. I have called the office several times and have always been able to get in touch. I would absolutely recommend Dr. Chou to a friend. read more

I had an excellent experience during my sister Lily Huang visits with Dr. Chou and her staff was nice, friendly, helpful, and knowledgeable. only one thing i was wonder dr. Chou put a new insoles to lily's shoes and Lily try it on. It is walking better less pain. I decide to buy another pair of power step for her because she had two pair shoes need changes every other days so I ask Dr. she talk to me i can buy in front desk when I talk to them i find out the one Dr. put in her shoes is not free i wonder she used if I don't think to buy another pair who's got to pay the use one ? I paid this one so I didn't get other pair for today. Dr is very good I still I highly recommend this Dr. practice. read more

I am so h appy I found Dr. Chou! I went through several podiatrists, but she is the only one I trust. She did surgery on my toe a few weeks ago, and I couldn't be happier with the result. I had a grown in toe nail which was painful as all hell. She cut it out and bandaged me. I have no idea how she was able to do it, but I had absolutely no pain whatsoever even once the aesthetic wore off. I was able to walk after the procedure, the whole day and the following days. I cannot say enough how wonderful she is. I recommended her to all my friends and anyone who wants to find the best podiatrist in the city. read more

Dr. Chou was excellent -- she carefully analyzed the foot injury I had and made sure it was diagnosed it correctly. Turns out it was an unusual fracture. I could tell immediately that she had deep and practical knowledge about foot and ankle injuries. Since she has been an athlete herself, it's great to know that she understands the rigors of training. I originally found out about her through the Golden Gate Runner's Club. Finally, her staff was also friendly and she provided good follow-up. Thanks again Dr. Chou. read more

I continue to be very pleased with Dr. Chou and her staff. Appointments are always on time and the front office and other staff are always very helpful and friendly. Dr. Chou has been extremely helpful in terms of her care. I highly recommend using her; she was recommended to me by a physician and i am glad i got the referral. read more

I had a very pleasant experience with Dr. Chou and her staff. Dr. Chou was very professional and listened to my concerns. I was actually seen before my appointment time, which has never happened with any physician in the past. She is the best Podiatrist I've had since my previous Podiatrist retired and moved away. She is the most conscientious Podiatrist I've ever been treated by. I will continue seeing Dr. Chou Barbara V. read more

Dr. Chou was awesome. Friendly, personable, and efficient. I was in and out pretty quick and the staff was kind. Would recommend 5/5

Dr. Choi is quite simply the best podiatrist I've ever seen. She is very knowledgeable and thoughtful. Very lucky to be her patient.

Dr Chou is the best. I've seen about 5 Podiatrists, she tops them all. Very knowledgeable and professional. Always on time as well.

Love, love, love!!! Dr. Chou! I used to think custom orthotics was just a way for doctors to charge you a lot of money and that I could just get something from one of those foot stores (boy was I wrong) until I got my own custom orthotics. There is absolutely no way you could buy anything off the shelf in a store that would make up for getting custom made orthotics if you have plantar fasciitis! Worth every penny! These orthotics have changed my life!!! And Dr Chou is the best! She is so knowledgeable and goes through everything with you so that you understand it from stem to stern she's just a fun lovely person who I enjoy going to see each time I have a visit to my foot doctor. I cannot recommend her highly enough if you're lucky enough to get referred to or go to Dr. Chou you are in for a real treat and so are you feet!!! read more

I had an in person appointment yesterday. Dr Chou was professional and efficient. There was appropriate social distancing and everything happened on time and promptly. Look forward to my follow up appointment next week. read more

the desk lady lied to me, she said I need a prescription to get a pumice stone from Walgreens. By e-mail she also said Dr. Chou only wants me to use lotion and not the pumice stone. But I clearly remember Dr. Chou telling me to use lotion and the pumice stone. Is Dr. Chou forgetful or is there something wrong with the desk lady. I don't know. But after the e-mail I was very confused. And then I call and call but nobody picks up. read more

Dr. Chou is professional, caring, thorough, knowledgeable, and attentive. She really takes the time to understand your symptoms and mechanics. I'm so happy I found Dr. Chou. I had knee pain, back pain, foot pain, and very poor mechanics. She fixed all of it. I highly recommend Dr. Chou! read more

I have had problems with one of my ankles for the last 10 years. I wanted to start running and decided to go see someone about it. Dr. Chou was able to quickly look at my feet to diagnose what was going on. With some changes to my shoes and some strengthening exercises for my my ankle, almost all of my problems have gone away. I am very glad I went to see her and finally got my issues sorted out after all these years! read more

I highly recommend Dr. Chou. I went in for bunion issues. She was very knowledgeable, thorough and caring. She offered a great solution for my needs. She and her staff were friendly and welcoming. 5 stars all around! read more