I'm only giving one star because 0 is not an option…read more Recently, I had a very unpleasant experience with the 6049 Harbour Park Dr location in Midlothian VA. I was disappointed because this office came highly recommended by my doctor. I had made an appointment for physical therapy to treat my neck pain. The first available appointment date was two weeks out from my initial phone call. I completed all of the necessary paperwork online and submitted my x-ray reports. I also received texts verifying my appointment date and time. Two hours before my appointment time, they called me to cancel the appointment claiming a 'scheduling glitch' in their system. They were not able to reschedule me until the following week, 7 days later. No apologies or offers to fit me in at an earlier at another office. I would have understood if they had called to change the time or asked me come in the next morning, but to set the appointment the they canceled a whole week out is unacceptable, especially when it had been on the books for 2 weeks. I found this very unprofessional and shared with them that I had been experiencing alot of pain and was looking forward to being able to address this issue and had waited two weeks to be seen by them only to have them cancel the appointment the day of. I was able to reach out to another provider that could see me. Patients beware! This is my 1 star ( I wish it could be 0) review.

They made mistakes billing my insurance and 3 months later I get an unexpected bill because of…read moretheir error. Their billing office never contacted me that there was an issue. I called Pivot's billing and they blamed my insurance. My insurance said it was Pivot's error and they initially submitted under the wrong provider name.

First of all, I requested to be referred to PT following other medical treatment…read more I had made enough progress to be discharged, with my original PT, Shannon, in my opinion (scored 87/100 on my progress exam. Goal was 65.) I was transferred at about week 7 to Angelica B. Angelica B. was completely checked out of my treatment and just made me do the same stuff every day while she paid more attention to her other patients. "Umm, do your stretches. Do your squats like last time." She refused to discharge me multiple times over multiple days in an attempt to continue charging my insurance. I politely asked several times to be discharged and was refused. I stated continuing to attend PT would severely affect my job (the job that gives me the insurance she was charging). She still refused. It got to a point where she refused so many times it was getting awkward. Ella and the others were staring or pretending not to listen. But no one said anything to help resolve the situation. On my last day, I came in during lunch, before my appointment and told her my sessions were over, and to please discharge me. I overheard her asking Emily if there was a way to charge my insurance for my "visit". They chatted about several ways this could be possible. The "visit" in question was me coming in (as a courtesy) to tell them I would no longer be coming in. Due to previously being refused discharge. Multiple times she tried to get me start my session that day or get me to do something she could charge my insurance for. "So are you gonna start on the treadmill?" After I had just told her I'm no longer coming in and to please discharge me. Before I left, she stated she would update my at home workout plan (so she could charge my insurance). She never sent it. Not that I would use it as I'm fine now. She also stated she would cancel all my other appointments. I left several voicemails after receiving a reminder about my uncancelled appointment. The call was not returned. I called one last time from a different number and Ella picked up. My number was clearly being screened. She finally cancelled my last appointments. Sorry that your office could not charge me $50 for a "no show". I was polite during all of these interactions despite the outright refusal to discharge me, someone who was voluntarily referred in the first place. It was extremely awkward and so obvious that they just wanted to charge my insurance any way they could. When I was walking out after finally being discharged, Emily told me to ring the bell. I just walked out because it didn't feel like anything worth celebrating after my interactions. Angelica laughed as if I couldn't hear her. I was ready to write a good review based on my first 6 weeks with Shannon and the progress I made. But the last two weeks here were phoned in by Angelica and she made it so awkward and uncomfortable for me. I had pleasant interactions with everyone leading up to asking to be discharged.

10 STAR REVIEW for the entire staff at Ivy Rehab!!! Summer and Haley work front desk and do a…read morewonderful job welcoming every patient! I worked with Emily and Angelica during my sessions and they are simply the best! They've cheered me on every step of my recovery journey and made the whole process feel less like "work". Not only do they bring so much knowledge and encouragement during each session, but they've also given me at-home exercises and tips so I can keep building on what I've learned. I'm so grateful for their support, positivity, and genuine care! It's made all the difference in my recovery. Facility is clean and entire staff is friendly! Happy to be done, but sad I won't see them every week! Keep up the great work guys! You truly are helping a lot of people! Y'all are the best!

Dr Hanger and Taylor got me back to feeling great in no time! So grateful for everything! They…read moreare great at what they do and they are also great people! You will not be disappointed! Thank you both so very much!!!!

I went in with terrible pain in my quad, hip and lower back. After three visits I was able to move…read morearound with virtually no pain. Airrosti was my 1st choice when I was seeking therapy. Although this was my first time meeting Dr. Hanger and Taylor I felt as if I knew them for a long while. It's a very relaxing atmosphere and they were really easy to talk to. Make them your first choice and I promise you won't need to go anywhere else. I am so very appreciative of Airrosti.

Worst experience of my life, he is a poor surgeon and even a worse person. He left me bleeding…read moreinternally because he cut something he should not have cut. He destroyed my quad tendon. And the sad thing is he did not do enough harm for it to be malpractice. His bedside manner is the worst and he treats his staff terribly. If I could give zero stars I would have. STAY AWAY I started to bleed out in my home a day after he told me everything was fine and I just needed to suck it up. When I was opened back up 10 after the first surgery. My tendon was cut and my capsule bleeding, hard to believe he can do this to someone and get away with it.

From the owner: G2 Orthopedics And Sports Medicine is home to renowned Orthopedic Surgeons in Richmond, Midlothian,…read moreGlen Allen, and Hopewell, VA. For the best orthopedic medicine, sports medicine, shoulder, hip, and knee surgery in Central Virginia, make an appointment to consult our expert arthroscopic and sports medicine surgeons today.

Re-engaging my PT program after a fall and fractured femur last January. Staff is very friendly…read moreand VERY professional. They know what they're doing and I'm really happy I selected Sheltering Arms!

The staff is kind, considerate and easy to work with. The therapists are outstanding! Lori Blair,…read morein particular, is the number one choice for those suffering from Bell's palsy.

Chiropractic Centers of Virginia appears to be a fly-by-night operation. Here today, gone…read moretomorrow. I was a patient at the Summerville Court location when It abruptly closed, with no explanation given. I had been a patient of Dr. Donofrio for 7 months. I saw Dr. Donofrio, and scheduled another appointment on Monday and 4 days later, I received a message saying that the office was closed and Dr. Donofrio didn't work there anymore. I will find another chiropractor, but it won't be one that works for a company with multiple locations with chiropractors that come and go..