Drove to Short Pump to see Colin Mudrick with great expectations. Left without being seen…read more I arrived at the Tuckahoe Orthopedic Practice in Short Pump at 2:50 for my 3:10 appointment. It was obvious Dr Mudrick had been overbooked and was running significantly behind. At 3:30 after another patient was called back, a gentleman asked the individual if she was Dr. Mudrick's nurse. She responded yes. He then asked how far behind Dr Mudrick was running and said "I'm a doctor." The nurse asked his name, looked at her pages of patients and responded "you're at 3:40, I'll be calling you next." That got my attention and I responded "excuse me, my appointment was at 3:10 and I'm leaving" which I did. There are any number of highly recommended orthopedic surgeons in the Richmond area. And unfortunately a supposedly great doctor can be tremendously undermined by his/her staff

Well, I had called 2 weeks ago got an Appt. for today, May 19 at 3 pm. But no email confirming so…read moreI called at 8 o clock this morning. Guess what, I was told they had NO appt for me. When I called to get an appt I immediately received an email to create an account in My Chart, which I did. What is going on in a huge medical practice when you make an appt only to find out you haven't? I work full time also and had scheduled right after I made the appt to leave work at noon so I could go home and get a bite to eat before I had to go across town. I am 66 yrs and have NEVER scheduled an appt at any Drs office only to find out it was NEVER put in the system. Incompetence....​

Today when I had a visit with an PA, I explained to her the difficulty I was having with not being…read more and being passed around from one provider to the other. I cried and got very emotional. Later, when I reviewed the progress note of what went on during our interaction, there was nothing about how I felt emotionally or when I was going through or I felt I . My entire career was in healthcare, in fact, when I was a quality reviewer. And here's what I think about such a clean note. "When a provider leaves out the emotional and psychological context of a visit, they aren't just being "straightforward"--they're being inaccurate". Mylevel of pain and the distress it's causing you are vital pieces of clinical information. If a surgeon or another specialist looks at that note, they're getting a sanitized version of the truth that makes it look like you're "managing" when, in reality, you're hitting a breaking point. I requested that the provider an update the note to contain the a the additional .

I would recommend using OrthoVirginia if you're having pain issues and love (1) sitting in waiting…read morerooms long past your appointment time, (2) sitting in exam rooms for even longer after that, (3) having a MRI scheduled a week out, (4) having the MRI cancelled because it couldn't be done at that location, (5) calling the office to talk to a robot, (6) being told you'll be called back, then not being called back, (7) spending hours of your day getting bounced from one robot/person to another over and over again in an endless loop in order to do the company's job for them and reschedule the appointment. If, on the other hand, you value your sanity, you might want to consider a different company.

I was not pleased with the care from this doctor. I feel like he was rude to me, my support…read moreperson, and the other healthcare providers working with me. I think a doctor with his experience should have know how to be polite and kind. I do not recommend him and was very disappointed.

From the owner: For over 40 years, we have defined excellence in orthopedic care. We've treated thousands of people…read morefrom all walks of life, from children to retirees and local sports teams to Olympic stars. You'll receive expert care from our attentive staff and highly trained physicians. Together, we'll design a treatment plan that meets your needs and gets you on the road to recovery as soon as possible - so you spend less time with us and more time doing the things you love. Call us at (804) 285-2300.

Dr. Brown may be a good surgeon, but he is a complete jerk…read more He must have a huge ego or be very unhappy- or both. I suggest finding another doctor if you want to feel respected.

Who acts like a complete jerk to an 85 year old lady with a sore foot? I get that it must be…read morefrustrating when you are a surgeon and you just want to be doing surgery. So tell your practice that you don't like the clinic setting and all you want to do is surgery, so you can stop inflicting your personal unhappiness and disdain for people in pain but not needing surgery on old ladies like my mother. Seriously I have been to a lot of doctors but I've never experienced anything like this with arm waving and borderline hostility about just being there. She had foot pain and went to Ortho on call, which referred her to this provider for follow up. We went as instructed only for Dr. Brown to scold my elderly mom for being there. My mom didn't deserve the terrible, frankly unprofessional bedside manner and she was practically in tears on the drive home.

After a couple months of physical therapy at another office I switched to a Pivot. I was a little…read moreskeptical because it seemed to be more of a "chain". Whitney and Jacquiline (I am probably spelling her name wrong!) are awesome. At the previous office I would go through my exercises with minimal interaction with the therapists and I would be on my way. At Pivit I feel like they are using every modality they can to make me feel better when I leave. It never feels rushed or as if I am just a number. Everyone in the office from the front desk to the techs are so sweet and helpful.

I was warned that this was a "mill" but made the mistake of trying them anyway due to length of…read morewait for an appointment at other providers. very impersonal, Michael whom seemed to be in charge yelled at me due to my minor hearing loss. most techs were students and were attempting care for 3 to 4 patients. results of two visits were increased pain. I strongly recommend you wait for ANY other provider.

OrthoVirginia ignored the 2 messages I left requesting to make payment arrangements and then sent…read moremy account to collections at less than 30 days past due....and after having just posted my payment of 1/3 of bill to my account at exactly 30 days past due. Dr. Smith was average , and I learned more about my injury and recovery from PT than this doc. Trust me, just go for a small practice and not this mess. Sometimes it's the little things....like communication.

I have been to several other orthopedists and my experience with Dr Sharps was the best! He came…read morein, sat down, and talked with me until I had no more questions. He put my child at ease and treated her as a participant in the problem. He then corrected her scoliosis and we had the smoothest process ever at St. Mary's Hospital. She is back to her volleyball as good as ever. Sometimes we had to wait a few minutes when there were other more urgent patients. But I could not recommend a doctor more.

Horrible breast reduction. My surgery was in March of 2022. We had talked during consultation and I…read moreexpressed the size I wanted to go down to. I also paid the extra 2grand for the lipo in the side boob area. Not only did he take way too much out, he didn't do my lipo during the surgery. He offered for me to do lipo in his office while being awake the entire time which ended up being a traumatic experience as I felt a lot of it. When I expressed concerns about how small he'd taken me he suggested I come back to him to get implants. Worst experience with a doctor ever.

Everyone so knowledgeable and up to date on aesthetic procesures available. Always on time! Easy…read moreto make an appointment.