Went to NE Dermatology in NoHo today and had a wonderful experience. The staff and doctor were…read moregreat. I highly recommend this practice!

Super disappointed with this practice. They do not take any MA marketplace plans, and they do not…read moreaccept self-pay. With so few dermatologists in Western MA, it doesn't leave us a lot of options.

I've been with Dr. White for at least a decade. I find her an extraordinary dermatologist who also…read morecares about my overall wellbeing. Her staff is wonderful - welcoming, friendly, and helpful. A first rate practice!

Hurry up and wait. This office consistently runs 1 hour behind. That's right, 1 hour!! Twice…read moreI've gone and been told to "wait shortly". 30 minutes later, while listening to a horrible TV station they have playing garbage, you are shoved into another room where nurses pop in and out changing out tools. Finally, after 50 mins from the start of the appointment, the doctor comes. Dr. White takes about 5 mins to review my skin, pays attention to almost no detail, talks formally and leaves. This is a total rip off. Where are the good doctors who see patients on time intentionally, and have an interest in what they do? When did this become a business, and only a business? Never will go there again - obviously.

The staff members are friendly and very accommodating. Things I didn't like-- no reminder calls,…read moreand I felt like the appointment I had was really in and out in a flash. I Was having an itchy mole and I wasn't really told why it was itching and what to do with it. I was just told it looks fine and I wasn't even coached on sunscreens. He basically came in, examined me stripped to my skivvies and told me that everything looked fine. :-/

I went for my first laser session last week and had a great experience. Ali made scheduling very…read moreeasy and made sure I knew exactly what to do when I arrived. Blyth was extremely knowledgeable and explained everything thoroughly. She was patient and made sure I was fully informed before deciding to move forward with the laser session. During the session she had an excellent bedside manner and was gentle and competent. I was nervous about tattoo removal but this team made it such a comfortable experience that I am excited about the process now!

Great experience. I sent a text when I arrived and they met me with an additional mask. I was the…read moreonly customer inside and the place was extremely clean. The owner was there and in charge of my first visit. He explained everything thoroughly and allowed for as many questions as needed before we started. It was pretty painless. They gave an amazing discount for getting two done at once plus a referral discount. Amazing experience.

If you are a person of color, please do not go here. The tech (Stephanie) has no idea how to work…read moreon hyperpigmentation or melsama. The Photo Facial IPL was recommended by her and was the worse experience of my life. My scars are worst than they were when I went for the procedure. I was told to come for 3 sessions! The 1st was a disaster! I came back for an emergency follow up because my face was so damaged with Dr. Alcroft only to say this at my visit "this is normal and use Aquaphor - it should clear up in a few weeks". I was told that this was to be a quick and easy procedure? What? I had 3 degree burns on my face and that's all he could say?!! Oh did take a picture? I am still recovering from this and have been going to an excellent dermatologist in the area who has been working with me to repair this awful damage. Be aware if you have darker skin! DO NOT GO HERE!!!

I've had many, many facials and I definitely rate Stefiny as the most talented of practitioners…read more Her intuition, skill, and overall energy is unparalleled. I highly recommend Darcy for more aggressive treatments like IPL and microneedling. I honestly look forward to seeing the people as much as getting the treatment!

This hospital's emergency is not resource to the western ma community. Zero effort, zero concern or…read moreregard for your situation, zero involvement in understanding your medical emergency or how they can help relieve your immediate situation. I woukd avoid this northampton hospital at all costs.. my wife has been laying facedown in the lobby on the floor fir 45 minutes with zero cincern from 5 woman sitting behind the check in glass. Somehow we need to wait until a bed opens up in this recently expanded hospital that seems to be void of effort or concern.

I had to drop off lab samples at their Deerfield location. I arrived at 10:20 AM on a Friday. The…read morewaiting room was packed. I was told it would be a very long wait to simply drop off samples. I reiterate I was not there for actual lab work. This is ridiculous. I was only dropping off my collected specimens. I came back at 1 PM the same day. Sadly (my fault) they were on lunch break from 12:15 until 1:30. Wow. Middle of the day at a major lab and they shutdown for an hour and fifteen minutes? But whatever. To continue, FINALLY, at 2 PM she came out to get my sample even though I was the literally only person in the waiting room and supposedly they came back a half hour earlier. Never again. I will change doctors if I have to instead of being forced to use this facility again. Don't even get me started on the lack of friendliness with the receptionists.

Jerald Feinland is my doctor and he is wonderful. He has treated me for 25 years, and I brought…read moreboth my daughter and my mother to him. He is kind, competent, and flexible. While being professional he also has a sense of humor, which I appreciate. He takes my concerns seriously and submits the requests that I have for referrals or prescriptions in a timely way. I highly recommend him. And I have found the other staff at VMG to be professional and polite. Yes, there can be long wait times on hold and in the office, but many primary care doctors have left the field due to the problematic health system, so let's treat the ones who have stayed with some respect and appreciation!

The care I receive from this practice is stellar. I've never had an issue getting an appointment or…read morean answer to a question.