I had some skin concerns and wanted some minor enhancements. I was impressed by both the desk staff…read moreand the technicians. I was seen by both Nicole and Kiley (so wonderful!) They are extremely skilled and knowledgeable, treat you with the utmost respect, and provide amazing care. I'd rate this office way higher than a 5 if I had more stars to give. Truly a great place!

Arguably the worst health care provider in Reno.After diagnosis, was prescribed a topical steroid…read moreand told to apply it for 2 weeks, after which was instructed to contact the office if the issue wasn't resolved. My intense itching turned into intense pain. Called the office 3 days in a row, but never received a call back from the doctor. In a perfect world, this facility would be closed and John Burns would have his license revoked.

I just want to say that Dr. Kiene is the most patient, compassionate, kind doctor I have ever met…read more I went in for a consult before scheduling Mohs surgery on a Basel Cell Infiltrative cancer in the front of my scalp in my natural part line. I had spent days in tears thinking I was going to have a permanent bald spot in this area after surgery as the infiltrative Basel Cell cancer can go below the dermis where your hair follicles are. He spent at least 30 minutes explaining everything to me and even heard me out on my concern on which direction to place the stitches. Dr. Kiene's surgery team including nurse Jill who was every bit as patient, kind and compassionate as Dr. Kiene performed the surgery and kept assuring me it was going to be ok. Today I am two days past the surgery and I cannot believe how they were able to place the stitches right in my part line as I requested as well as what a great clean stitch job they performed. They placed in dissolvable stitches which is a bonus and based on what I see right now I wouldn't be surprised if the scar is almost invisible once healed. Thank you Dr. Kiene and staff for making your patients feel heard and cared for as if they are family and for the skilled, professional, clean surgery they performed on me.

Front office staff are horrible- they never smile and are very unhelpful. I just hate dealing with…read morethem. The rest of the staff are great.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

I entered the practice of Dr. Daniel E. Rowe for removal of a painful & calcified cyst located in…read moresubcutaneous fat under the skin. The result of Dr. Rowe's malevolent & unethical actions has become the single greatest regret of my life. Pre-op meeting was terse. Dr. Rowe walked into the exam room talking on cell phone, quickly looked at my cyst then resumed his phone conversation and walked out. I asked assistant (c) if she was a nurse, the reply was "yea" (a lie). Day of procedure Dr. Rowe instructed assistant to inject syringe in the site and seemingly out of nowhere Dr. Rowe said: " You know, if you knew what women's breasts and butts looked like, under the skin, you wouldn't want anything to do with them. It's all fat" (assistant reacts). I received 4 fully loaded syringes (more than twice the amount compared to previous procedures for same operations done elsewhere). Not wanting to watch I turned my head and Dr. Rowe cut the incision. After picking around for a while Dr. Rowe handed the scalpel to his unlicensed/untrained assistant (who lied and claimed to be a RN.) and instructed her to expand the incision and she cut. Next Dr. Rowe resumed cutting and called assistant in and said "look at that. you see that? that's a cyst." (taunting) Dr. Rowe then appeared to remove cyst and set on the table behind. Except he did not remove it. More picking then he replied to assistant "cauterize that". (Did'nt know at the time, Dr. Rowe had maliciously removed a portion of my muscle) assistant complied then accidently (?) activated cauterizer and burned a hole on my skin. Dr. Rowe then began sewing suture (knowing full well the cyst I came to have removed was still inside). When finished I was astonished to see that Dr. Rowe had removed every last scrap of flesh/subcutaneous fat leaving me with a permanent mutilated hole, scar measures 1/2" wide all the way up & down further entrenched with divot of muscle he maliciously removed. Exiting room w/assistant I turned to see Dr. Rowe standing in a strange posture (hands @ base of neck, thumb & index finger tips together & big smile on his face staring directly at me). PSYCHOPATH: 'one who has not lost contact with reality but who engages in abnormally aggressive and seriously irresponsible behavior with little or no feeling of guilt'. After the over abundance of syringe injections yielded and the site finally regained some feeling I discovered the cyst still remained inside. Of course in the mind of a psychopath no injury is ever complete without a corresponding insult. I returned 2 weeks later to remove sutures. Dr. Rowe entered room chewing with food in his mouth. After he swallowed I asked why the cauterizer burn hurt so bad (it was staph infected) without hesitation Dr. Rowe looked at the floor and said: "well, you've done something". I have always maintained awareness of my surroundings, avoided bad people and situations. Never could I have imagined being indelibally harmed to this extent by a virulent psychopath with a medical license. Not only am I forced to undergo another medical procedure to remove the cyst Dr. Rowe left in my body im also damned for my entire life to suffer the carnage induced into my body by Dr. Daniel E. Rowe's violent act of premeditated aggravated mayhem!

I went to see Dr Rowe I was so upset due to a cancer on my face but he and his staff made me feel…read morecalm talked me thru the procedure and the results were better than I ever expected thank you Dr Rowe and his nurse

I am canceling any future appointments with Rhonda. After diagnosing spots on my legs as caritosis…read morea Dr. came in and said she was wrong. They did a biopsy and determined it was Basil cell. If this is the quality of a nurse practitioner at the practice I would be scared to death. The only Doctor at this office that does any good the Mose surgeon.

I went in to get an annual check up and she removed a mole on my toe, five days later I got a call…read morethe it was melanoma. The next day they got me back in and removed the cancer. The surgeon said that he looked at the picture and would have just watched it by the looks of the mole. Dr Strung followed her instincts and saved my life. Thank you

What a gem of a place. I've been driving past Etavele for years now and each time I always think to…read moremyself, "I should check them out." Well, I finally did and I'm so happy about it. Everyone that I've met has been great. I've had the dermaplane facial and also had an appointment with the owner, Christa yesterday. She's personable, skilled, and I look forward to having this spa as my place to go for my skincare needs. They also offer mani/pedi's - I met the woman, Crystal (I think that's her name) who does them when I was in the waiting room and she was extremely friendly too. We had a chat about my favorite LV bag that I had that day. I also can't wait to try their massage services. Overall, I'm mad at myself for waiting so long to finally check it out. Lesson in all of this: Don't be like me and wait years. :)

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

Scheduled a facial for my girlfriend and myself and the esthetician was absolutely amazing! She…read morespent 1 hour and took her time. Made some important recommendations at the end. I highly recommend. Staff is friendly and the location is very clean and welcoming.

I had a hydra facial several months back and it was the best! She took her time and followed with a…read morered light therapy. It was very relaxing! I recently went back and had the HIFU on my neck and under chin. The numbing helped and I noticed a huge difference immediately. I can't wait to see the results in a month. I will definitely be going back and I would highly recommend!

I do recommend this office for dermatology. Direct and knowledgeable. A little unorganized, but…read moreseemed to work out in the end.