I love everything about Kathy's; been my people for close to ten years now. They're family! They've seen my child since he was a little one and always ask about him when I'm not with him! Besides, I get my dry cleaning and alterations at Kathy's, and all to my satisfaction. Kathy took a bunch of my clothes that were made haphazardly abroad and altered them to my great appreciation! Moreover, she worked on them in the middle of her usual busy period when the demand for prom and graduation clothes was high. If you're looking for simplicity, there you go. Plus, they ALWAYS come through with the scheduled delivery date. Smooth pick-up process, as well!' read more

I'm a businesswoman new to this area. I found this service and left my clothes for dry cleaning. First, I was shocked to hear it would take a WEEK before I could pick up my dry cleaning. But that wasn't the worst!! When I returned to the business a week later I was told, "we only accept cash or checks...NO cards. I looked around the store for a sign stating their payment restrictions. When asked where the motive was I was directed to a hand written 8 X 11 sign which was hanging about 12" from the ceiling which stated the payment restrictions. REALLY!!!!???? Anyway, I had to leave, find a bank, get cash & return to pick up my clothes. Then if that wasn't enough the fed for a few items was exorbitant!!! Welcome to a new town!....NOT read more

Very bad job on bra repair. I went to have my bras sewn in the areas where the underwire came out and she placed material over the opening and stitched it vs sewing the opening closed. I wish I could post the pictures I have. read more

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I use Kathy's Dry Cleaning & Tailoring for all my dry cleaning and tailoring needs. Kathy has done alterations on my special occasion dresses. She is very professional and reasonably priced. I highly recommend Kathy's for all your dry cleaning and tailoring needs. read more

Came to have my wedding dress altered and needed it within 2 weeks. Kathy was able to schedule me in promptly into her busy schedule. She made time for my fitting. Everything came out so perfect. Before going to Kathy, I was told to just buy the dress a bigger size but then I heard great things about Kathy's and decided to give it a try! She worked the magic!!! Added fabric and came out so beautiful. Def recommend. 10/10 read more

Went there this morning to have a dress altered and I wasn't even in the door when I was approached by a worker who asked "when do you need this by" - my answer was two weeks. A nasty women who was behind the sewing machine rapidly said to the worker "I told you I can't take on anymore work. I'm up every night till two or three in the morning working on items." First and foremost to run a business in such manner is unheard of. In addition, with the current pandemic we are facing, business owners should be extremely grateful for the customers wanting to bring them business....not turning them away. Also this was not my first bad experience with this place as two years ago I also brought a dress in for tailoring and was also turned away. It's very obviously when you walk into this hole in the wall that they are in over their heads. The place is small, smells and is cluttered with clothes on the counters and EVEN on the floor. After being turned away and seeing individuals clothing on the floor, my decision was very easy to leave and let others know how this business operates. Stay away, go elsewhere- there is plenty of other dry cleaners and tailors around that appreciate business. read more

Very happy with the alterations on my daughter's prom dress, it fit her like a glove. Very courtesy and nice they made my daughter feel comfortable during the entire process. read more

Do not go here. I have given these people THREE chances to redeem themselves and each time I am disappointed. Never going back here again. The first dress dry cleaned was damaged, they had to repair it. Then the second dress needed a new zipper, they left the old one in and just moved it. And the third dress needed a zipper and they placed it where it wasn't supposed to be. Completely incompetent. Stay away. read more

Kathy's is simply the best. For any repairs, alterations, tailoring, mending or even troubleshooting I'd NEVER go anywhere else. Been going to Kathy for over 20 years now and it's going to stay that way. Her assistant and teammate, who has been with her from the beginning (and that means with me, too!) is also knowledgeable and keeps the machine a'hummin' The woman who placed the negative review is simply negative, herself and instead of being 'put out' because she was refused service would have been better to realize that it was out of sheer consideration (although perhaps a bit frustrated at the mere fact) that she was refused service - rather than have her items accepted and held for weeks before being addressed. So put on your big girl panties and walk on out the door honey.... boo hoo. As for the clothes being piled all over the place, there is always so much Kathy is tackling there's simply no place to put everything... it is proof positive that she is in great demand and really knows what she is doing. As for the 'instant service', it's the same as having a good mechanic, doctor, restaurant, hairdresser... and so on down the line. You gotta wait if the goods really deliver. Yup... plan for the wait and you can expect a great end result here... 'Nuff said Georgi read more

I've been using this business for about seven years now, for professional alterations such as putting cuffs on trousers and taking in waistbands after a diet. They also take in laundry and drycleaning. They are always friendly and highly professional. For 40 years I had all my tailoring done in Manhattan; when I retired to the Pocono's I came with twenty-one tailor-made business suits. Kathy's work is equal to or superior to anything I found in Manhattan - Including Brooks Brothers, Macy's, and any of the mens' clothing stores on Madison Avenue! Sincerely, Doug Kenney President BANK DATA BANK CONSULTANTS read more

I was very happy with the tailoring job on my daughter's prom dress. Her dress was pleated and a tough job to tackle. She took off about 5 inches and hemmed it perfectly. I would go back anytime I needed tailoring and would highly recommend this place. read more

I have been a client here for a number of years . The work is outstanding and the prices more than fair . Kathy and her staff are a pleasure to work with . I very highly recommend this business . read more

STAY AWAY. I was extremely disappointed in Kathy's work and lack of professionalism when I confronted her about it. I had to hire someone else to undo what she did then correctly alter my gown so I could wear it to my son's wedding. I left several messages before actually getting her on the phone. She said she had no intention of calling me back because "it was a waste of time because (she) was not going to do anything about it". She basically called me a liar and refused to admit she could have make a mistake. She was totally unreasonable, even insinuating I "must have done something to the dress because there is no way it could have needed to be hemmed or taken in". Then she said" you can't prove what you claim... this is a wasted conversation and I am going to hang up"... then did. No reputable business person would act that way. I WOULD NOT RECOMMEND HER TO ANYONE WHO CARES ABOUT A BUSINESS THAT STANDS BEHIND THEIR WORK...BECAUSE SHE CLEARLY DOES NOT. read more