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    Katie's Frozen Custard

    4.1 (140 reviews)
    Open 3:00 pm - 10:00 PM
    Updated 2 months ago

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    Diane S.

    If you are looking for amazing frozen custard Katie's is the place to go to. They are super friendly and the custard was delicious!

    Yuri C.

    Katie's is a staple in Waco, and their ice cream is FRESHHH. They make their ice cream daily, and you can tell by how fresh and creamy it is. I can honestly say this is one of the best ice cream locations in Waco. I'm working my way through all the flavors on the menu as a new resident. They also have new flavors of the month, and this month it's peach and cream. My friend and I ended up opting for the butter pecan, and it did not disappoint!

    Michelle J.

    Me and my granddaughter were anticipating visiting Katie's after playing in the park so we patiently waited for the 3pm opening time. Baby girl fell asleep but I didn't. I kept it simple with a single scoop chocolate cone and of course it was delicious. On the menu board they advertised a chili cheese coney which looked really good. On my next visit to Waco I want that coney too. Katie's is not a dine in establishment. Your options are drive thru or walk up window. When weather permits there are plenty of picnic tables on a covered patio out front. And if you require or desire gluten free sweet treats this frozen custard is a wonderful option.

    Rocky Road Sundae (L) & Texas Turtle Sundae (R)
    Yesenia V.

    Came by after dinner and tried the texas turtle (pecans, hot fudge and caramel with vanilla custard) an order of dirt and bears sundae (vanilla custard, topped with Oreos and gummy bears). Lastly, rocky road sundae (chocolate custard, pecans, hot fudge and marshmallow cream). All were mediocre, definitely have had better custard in Texas and pecans could have been fresher. All the add on's (fudge, caramel) tasted artificial.

    Oreo cookie custard
    Amanda C.

    Fresh custard was so delicious! They have a variety of toppings to mix into your favorite custard. The only drawback was the busy street of loud trucks and cars racing.

    Seasonal fall flavor
    Claire S.

    Such a sweet surprise! This place is worth a quick drive thru to grab the most delicious frozen custard. I had the fall flavor and it was scrumptious! If I am ever back in Waco, I will be rolling through this drive thru for a sweet treat.

    I had a banana nilla cyclone & gotta have that whipped cream!! Also ordered a grasshopper & was told it was pretty tasty!! Fast & friendly service!

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    9 days ago

    Delicious every time we come :p very fast service! We love the location and that's it's in an old school gas station!

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    7 months ago

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    7 months ago

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    2 years ago

    There is a certain member of royalty that has their own similar ice cream shop. That place has nothing on Katie's!!!

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    11 months ago

    It's was a magical experience. So good. Stomach ache pending lol. Custard was delicious but sweet. Service was great. Ambiance was fun.

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    2 years ago

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    2 years ago

    DELICIOUS chocolate ice-cream and I get the small cone This is plenty for me. I highly recommend this as place.

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    1 year ago

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    3 years ago

    Great custard! The menu is mostly food tho! And what happened to the pecan praline that was so amazing???

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    2 years ago

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    2 years ago

    Has the banana custard. They use fresh bananas to blend in and it hit the spot! Next time will add peanut butter to it!

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    3 years ago

    It was OK. I had the banana split. It was all vanilla which is boring. I think $10 is too expensive for what I got.

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    7 years ago

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    4 years ago

    I crave this place weekly. It's our go to for a family dessert trip. Worth the 40 minute drive every time. Lol

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    Page 1 of 4

    Ask the Community - Katie's Frozen Custard

    Do they have chocolate custard?

    Yes as well as vanilla and butter pecan.

    Anyone know if this is gluten free?

    One of my pics on yelp at this business has the health benefits of frozen custard. Claims to be gluten free on the sign in the pic. As always though if a severe reaction to gluten I would suggest you inquire about it as well w the manager before… 

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    Sub Zero Nitrogen Ice Cream

    Sub Zero Nitrogen Ice Cream

    3.8
    (52 reviews)
    2.7 mi
    $$

    Absolutely ridiculous customer service. The line was backed all the way to the door, and instead of…read moredoing his job, the young male employee with pink hair kept stopping in the middle of serving customers to scroll on his phone like there wasn't a lobby full of people waiting. He acted like he couldn't care less that the line wasn't moving. To make things worse, there was another employee in the back just sitting there eating. Maybe she was on break--I don't know--but from a customer's perspective, all we could see was one employee struggling to move the line while another wasn't helping at all. The wait was so bad that I watched at least 15 people walk out because no one wanted to stand there while the line barely moved. It was honestly embarrassing to watch. If you're scheduled to work, then work. Customers shouldn't have to wait forever because an employee is more interested in their phone than helping customers. Management seriously needs to step in because this was one of the worst customer service experiences I've had. I definitely won't be coming back if this is the level of professionalism they allow.

    I don't write many reviews but terrible service, super slow!! The workers weren't sure of anything…read more None of the workers had gloves on, one even had a bandaid on with NO glove. They don't scoop everything into your cup I had to ask for what I was paying for! I won't be back!

    Photos
    Size small and it barely filled up the cup
    Size small and it barely filled up the cup
    Sub Zero Nitrogen Ice Cream
    Sub Zero Nitrogen Ice Cream

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    Katie's Frozen Custard - icecream - Updated August 2026

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