this is the worst dentist I've ever had he does not know what he is doing does not care and is not…read moreorganized do not go to him I beg of you

My dental insurance requires a single provider during the annual enrollment period. Due to this, I…read morewas hesitant at first but have been happy with the appointments and advice I've received here. Dental techs are great, Dr. Petraglia is knowledgeable and efficient and I don't dislike going to this dentist the way I have to others in the past. I appreciate their honesty and help with dental issues, and would recommend if you are looking for a new dentist one bus route away from Oakland/Pitt.

The staff is great and Dr. DeFusco is so sweet and kind. I am making an appointment to go and see…read morehim about dentures. I feel as though he will lead me in the right direction and have never gone to a dentist before who takes his time to listen to you and gives you really good advice not to mention he is not so pricy as the other dentists are !!!

Everyone in this office is so kind, gentle, supportive and amazing, i'm so glad i found themread more

I went to my consultation in November. I called the last few months about my teerh. First they said…read morethe was waiting for my insurance. A month later my insurance stated there is no prior authorization for my insurance. At this point I feel like I am being discriminated against due to my insurance. I been in pain almost 3 months snd it's ridiculous!!

Everything is fabulous. From the office, decor, and most of…read moreall the staff--fabulous. For those afraid of going to the dentist, fear not. Not only is the visual atmosphere like that of a spa, but the staff is so reassuring and kind. On call 24/7 solely because they treat you as they would want to be treated. Highly recommended.

I have a lot of dental problems caused by acid reflux. Dr. Kokai introduced himself as John and was…read moreas friendly and non-judgmental as they come. I had an infected tooth and was in terrible pain. He presented all the options and let me decide what I could manage at that time. I absolutely can't believe I'm saying this, but the entire experience, from injecting me with Novocaine to pulling the tooth out of my jaw was completely painless. My comfort was the first concern there. Everyone was so pleasant and understanding. The after-care instructions were very detailed and even had his office and cell phone number listed if there was an emergency. From someone who's TERRIFIED of dentists, this place is definitely the place to get your teeth in shape! Thanks Dr. Kokai!!!!

My husband has been going here since the early 90s - always a good experience! The office staff is…read moregreat - very professional!

Over the past 30 years, I've had extractions, braces, a couple dozen fillings, and numerous other…read moretooth repairs and cleanings. I have never, in my entire life, had as terrible an experience as I did at Dr. Parker's office. My visit for three cavity fillings began when Dr. Parker went to numb me up. When I told him I have a tolerance for dental anesthetics and generally need a bit more than most people, I was told it was psychosomatic. That was my first red flag...even if pain is only in one's head (and my dentist back home has told me I have this tolerance, it's not a new thing, it's been true since childhood), isn't the point to make the patient feel comfortable? He then proceeded to do one of the shots directly into a nerve in my cheek. (If you've never had this happen, the pain is BLINDING. I actually screamed.) When I had trouble opening my mouth (because he shot numbing agent DIRECTLY INTO A NERVE), instead of helping me gently ease it open, Dr. Parker stuck two fingers in my mouth and literally yanked. The fillings themselves turned out very good, and I've had no problems with them in the two months since they were done, but I was in misery the entire time, CLEARLY in pain and discomfort, and Dr. Parker never stopped, never once asked if I was okay, never bothered to add more anesthetic. Not once, in an hour of work. He clearly has no patience for patients themselves and doesn't care about anything except getting through his work. He also spent a good chunk of this visit belittling the female hygienist assisting him, and even took a break at one point in the middle of my work to go do an eval of another patient. The sheer unprofessionalism would have been enough to turn me off all by itself, even without the horrific way he did the work. I went home after that visit and sobbed. This has never happened to me before. I was supposed to go back after an upcoming root canal to have a crown done, and the thought gave me literal nightmares until I decided to find a new dentist instead. If you have a pain tolerance and don't care about bedside manner, Dr. Parker knows what he's about and is good at the actual dental side of things. If you have any anxiety about dentistry whatsoever, AVOID AT ALL COSTS.

I used to be a dental assistant so I'm kind of picky when it comes to which dentists I go to. My…read morefriend who is in dental school at the moment recommended this office to me. This has been the best dentist I have seen in the area. The ladies working up front are really on top of things and get you in as soon as they can. When I have called them with a question or concern they were very helpful and genuinely cared. All of the dental assistants are great as well. My cleanings have been quick and efficient and they get good xrays. Barnes is a dentist that is very thorough and will not rush you out of his office. He makes sure all of your questions are answered and you are satisfied with his work. On top of the great staff the office is very clean which is just as important as a good dentist. If you're in need of dental care this office is excellent.

tried to get in for emergency tooth broke off at gum line an yet they could not get me inread more

I went here after a few of my close friends recommended the place and honestly liked my first visit…read morea lot. After my second visit, earlier this month, I am never returning and am switching dentists immediately. I filled out an online form for Jeffries exactly a week before my appointment to provide them with my dental insurance. I was proactive by informing them of my dental insurance and providing ample time (a week) for them to review it in advance before my appointment, so - in the case it wasn't covered - they could informed me in advance. I even reached out via email prior to filling out the online form to ask for the best way to provide it to them - via photos of my card or via a form or what - and they directed me to the form on their site, which I filled out the next day. FYI, I never heard back from them at all after providing them my insurance information. This was filled out on the Sunday prior to my Saturday appointment, about 6 days later. They only just reviewed my dental insurance AFTER my routine teeth cleaning appointment and informed me then that they don't accept my coverage, so I was charged the full upfront price for the appointment. This is totally unfair. If I give you ample time to review my insurance information, quickly submit it via the means you requested, and never heard back between a week timeframe of it not being acceptable, it is your job as an business team to follow up with me accordingly. They, however, clearly didn't and just wanted my business and money.

I was a patient at Jeffries Smith for about 3 years and was generally happy. I had the same…read morehygienist and dentist at each appointment which I appreciate. I am a resident with a very tough schedule so I make my appointments 6 months in advance. My December 2019 appointment was rescheduled about a week before the date by a message left on my voicemail. As I was not able to make the new appointment time I called to reschedule but the secretary was unable to find me a suitable time despite giving her options of essentially any day in December and any Tuesday in February. As a fellow medical provider I think it is poor form to cancel on someone and not find an appropriate substitute. I am now going elsewhere that was able to find me a suitable appointment.

I saw Dr Pituch at his South Hills office. Both he and his staff were extremely rude. I cannot…read morecomment on his work, because I chose to pay the consultation fee and move on to a more professional practice. I felt intimidated from the moment I walked into the office. Before the doctor even talked to me, He started to yell about how old the scans I brought in were. ( they were taken less than 6 weeks before- the amount of time it took me to get an appointment) He just got meaner as the appointment went on. I sat and said nothing, because I was so surprised by his demeanor. I was there because my dentist referred me because In the process of getting an implant it was discovered I had some bone loss that needed addressed for the implant to work The treatment plan he suggested was very invasive and costly. I went and had two other consultations elsewhere where I was treated kindly and given other options. The practice I ultimately chose took great care of me .They treated me with compassion, used a much less invasive procedure and less costly treatment plan.

This office is immaculate the receptionist and all the people that work there are incredible. And…read morethis doctor save my life. I had somebody that did a root canal on the wrong tooth and I ended up septic and in the hospital and Dr. Pituch saved my life.