To Whom It May Concern, Constant W. Watson III has prepared…read moreour annual financial statements and tax returns for our nonprofit 501(c)(3) organization for several years. As the organization has grown, Constant has consistently demonstrated professionalism, efficiency, timeliness, and a strong knowledge of nonprofit accounting and tax requirements. His work has been accurate, dependable, and completed on time each year. We have been very pleased with the quality of his service and appreciate his ongoing commitment to our organization. I recommend Constant without hesitation to any nonprofit or for-profit organization seeking experienced and reliable accounting and tax preparation services. Dwight Floyd

My name is Calvin Gooley, and the harsh reality of dealing with the IRS and the State of Illinois…read moreas pertaining to Federal and State taxes, is not something that I look forward to; However, Constant Watson and his team; ( Reggie Smith and Nancy Banks), provide excellent, professional service, with an affable demeanor. Constant Watson and his team, truly know how to help clients in their quest to successfully and consistently navigate through the Federal and State tax systems.

Hello I am Jennifer Ashford. For more context on this issue please look at the review I filed on…read moreyelp on March 23, 2023. I am still in this mess of madness with my taxes from the year 2022. I found out from the IRS the day Jaydine called and said she would amend my taxes to $0 she didn't. She was so upset about the review I left she reset it to another amount where it looks like I owe the IRS. Now she is under investigation and after visiting the IRS today I was told in order to verify this I needed the original return she filed. Well Ms. Jaydine is kind of savvy because she changed the name of her agency from Hall Tax Services to HTS Group located on 4801 Southwick Dr Suite 104. I tried to get a copy of the 2022 taxes directly from her office which I was told by the receptionist it would cost $35. After the receptionist goes to the back and consults with Jaydine she comes to the front and said she doesn't have a copy of my return or amended return and I should check my IRS transcript. Luckily I recorded the conversation in which she openly admitted to filing self prepared for me (she claimed she told all her customers that her software was bad). But she has an exceptional memory because when she came out she began the conversation about my not so nice review and how she tried to be nice to people but we come in owing the IRS and when I said I don't owe- her reesponse was I don't owe her shit (so professional). Jaydine claims she doesn't have any copies or access to my 2022 taxes and had the audacity to say she wasn't paid for her services. Pay her when I never got a refund, being audited by the IRS and under investigation because a tax preparer did not use her tax preparer number to file me. Isn't it illegal for them to file as self prepared and she did it twice when she amended my taxes again on March 15th without my permission. Funny the IRS did note that my paperwork wasn't signed just had my name printed. Can we say ILLEGAL ILLEGAL ILLEGAL on so many levels. Jaydine could have taken the professional route but once again she failed. Oh do you want to hear the video I have of her openly admitting her fraudulent behavior. Here's the link to the video https://youtu.be/o8F7GZQnj6M?si=AMPiViV3Fqp1aSUg

J is awesome. Very straightforward and welcoming. Can't wait til next year. Thanks againread more

Prompt pleasant people. They have been doing my taxes for…read morethe last 4 years. I initially went as I had a year that was too complicated to do by myself. I found not doing my taxes so pleasant I have been going there ever after.

For several years I have dealt with a CPA that recently joined Adducci who formerly worked at a…read morefirm that closed. For a simple, married filing separately 2024 state and federal return, I was charged $470. My return had no itemized deductions or capital gains/losses and was quite straightforward. A supervisor justified the fee solely on the grounds that the preparer was a CPA. He also said that for all new clients, the minimum tax preparation fee was $600. I will be doing my own taxes with TurboTax going forward and I suggest that others shop around before committing tax work to this firm.

Very professional and thorough. They explained everything in detail to me. Great neighborhood firm!!read more

I had used this firm before and had good results. However, this time was awful. I called them on…read moreMarch 28th and asked if I could bring my taxes in and they response was sure, so I made it in that day, but after closing so I left it in their mailbox slot. Close to April 18th I called and asked about my returns and they told me if I brought them in after March 28th they would have to file an extension. If they had explained this to me before, I would have taken my returns elsewhere. Now I have to pay over $3000 in penalties, plus I now also owe the IRS money that I must pay by October 15th which I was not prepared to do, in the amount required. This firm is very unprofessional, and I really not sure if the person name Matt, did all he could on my returns. I plan to seek another opinion. BEWARE! before you go to them especially if you are a person of color.

Upon revising my tax return, I found a mistake they made. They eventually amended it but their…read morecommunication needs improvement. First issue in many years of utilizing their service.

Thank you so much very good service and very good customer service and very good staffread more

Been using Hawtree for years. Very busy office, but very accommodating, and with friendly staff…read more Personalized service, you get undivided attention during your appointment. Knowledgeable staff who are not only versed in current tax rules, but also have their finger on the pulse of what is coming up. I actually look forward to getting my taxes done as I know they will be done well.

So upset the way they have treated my mother. She has contacted them multiple times about her taxes…read morethat have not been filed & they just ignore her! She dropped them off in mid March when she had her appointment scheduled & now it's mid June & they aren't getting back to her or giving her the time of day. I'm applaud at the way they would treat a windowed senior. SHAME ON YOU!

When it comes to your taxes, you usually try to stick with one person, someone you trust…read more Unfortunately, sometimes things don't go the way you would like or a business shuts down so you have to venture out. Solid Tax Services is the next step! They are extremely knowledgeable, attentive and professional. I was treated like family! I had tons of questions and concerns with everything that's going on, getting my paperwork filed and put together in a timely matter, I could tell he loves this industry and his craft. They guided me and took care of absolutely everything. Prices are extremely affordable, especially during these times. They even run specials from time to time and different perks for repeat customers I heard. Go check them out! You won't be disappointed

Solid Tax Services provides efficient and accurate services. What a relief to know that my taxes…read moreare being prepared by an expert and I don't have to worry about all the new tax changes. Thanks Solid!!!

They cancelled 2 appointments that I made due to their computer crashing . I know that can cause…read morestress but one of Jacqui's employees could not have been more rude and unprofessional. I dropped off my taxes to be done and was waiting for a phone call. I called to check the status of my return and I got sarcasm and attitude. She put me on hold, or so she thought and was swearing about me and "losing her mind". Once she realized I wasn't on hold, she hung up on me. I called back and I was told if I didnt like what she was saying I could come pick up my stuff and hung up on me again. I did nothing to provoke this and did not deserve to be treated like this. I then called and asked if Jacqui Wagner could please call me and she never responded. She obviously doesn't care the way her employees treat their clients! Jacqui does have a nice person answering phones and questions. I feel sorry for her! If you want to be treated with some common decency, I would not go this office!

Did a great job with my taxes last year. She will do my taxes from now on. Easy to work with and…read morevery convenient. Very affordable and not trying to rob you. GREAT WORK!!