I came to Brianna after being with the same lash artist for nearly 10 years because I was looking…read morefor a new long-term lash artist. I was accepted as a new client, paid for services, and began the process of transitioning my lashes from another artist. Shortly afterward, I was informed that she could no longer accommodate me as a client because she was no longer taking on additional clients, needed to prioritize her existing clientele, and had significant business and personal obligations requiring her attention. While I respect any business owner's right to limit their schedule or prioritize existing clientele, I found the experience professionally dismissive and unacceptable. Had I known there was a possibility that ongoing appointments would not be available, I would have chosen an artist with the capacity to take on a long-term client from the start. I genuinely asked whether I had done or said anything that had caused an issue, as the sudden change in direction felt unexpected. I also asked if there were any other lash artists she would recommend so I could continue my lash care elsewhere, but no recommendations were provided. It was especially frustrating because the timing. This occurred the week of my engagement photos, Father's Day, and an upcoming beach trip, leaving me scrambling to find another artist while in the middle of a lash transition. What really bothered me was the double standard. Brianna maintains a strict cancellation policy for her clients, yet my fill appointment was canceled at 7:21 PM less than 24 hours before it was scheduled. Had I canceled with that amount of notice, I would have been charged. Instead, I was left scrambling to find another lash artist during an important week. At the very least, she could have honored the appointment that was already scheduled during my initial service and informed me then that she would not be able to accommodate me moving forward. If you're looking for a one-time appointment or you're already an established client, your experience may be different. However, if you're specifically searching for a long-term lash artist, I would strongly encourage discussing future scheduling availability before investing time and money into transitioning your lashes. I honestly can't give a meaningful review of her lash work itself because approximately 80% of the lashes on my eyes were still from my previous artist, and Brianna was primarily filling over an existing set rather than creating a new one from scratch. I also was not a fan of the appearance of the adhesive. The lashes had a shiny, almost glazed finish rather than the more natural matte look I was accustomed to from previous sets.

Brianna is wonderful. I moved to the area from out west and am so happy I found her. She is a…read moredelight to be with, listens and is very careful. I have been getting my lashes done with her for over five months now and am always pleased. She has made some changes to the lengths and application locations that work best with my eye shape to create the effect I am going for. Highly recommend.

Sade Sade Sa-Day!! I absolutely loved meeting her at my…read morevisit for colored volume lashes ! Her work is clean, she takes the time necessary to have you looking your absolute best. The chair is so comfortable with that southern hospitality. What's great is she was able to create the look I described in a quick consult! It's hard finding professionals who really make the magic happen, & I'm telling you her retention is magic because I went to a desert rave with crazy wind blowing in my face and the smoke from dancing around the open fire .. It has been a week since that event and my lashes are STILL looking even! Thanks Misss Day!! I'm flying out to you from Cali real soon!

Wow! London Amari Concord-- What a beautiful studio! Understated beautiful decor with soothing…read moremusic, lighting, furniture and fixtures! What makes it hum is founder Sttarr's attention to detail, desire for excellence and personal integrity. She's found her passion in making you beautiful and providing a respite for your body and soul. She graciously shares it with you throughout the studio in all of the services she and the staff provide. Enjoy! Owner and Master Beauty Technician/Esthetist Sttarr Baker: Sttarr gets 5 *sttarrs from me! She is not only a skilled therapeutic masseuse, but she is an intuitive one. She knows what your body needs and you will love it! I've had lots of massage in my 60+years, with only a few standout providers. She's right at the top!

UPDATE:a few hours after I posted this review she then proceeded to text MY Phone number repeatedly…read moreabout how this review was not true and then threatened to post the conversation we had in the store ( which I don't mind because i was calm, collected and respectful). And as the night went on, the burns on my face got worse, this is about 24 hrs later. I wish I could post a photo on this but I can't I am sitting in the Emergency Room having my eyes checked. So I went in for the eyelash tint and she started it and said listen I can't finish be cause the stuff wasn't sticking I was like okay. I have to go on vacation next week so what are my other options. she did suggest the extensions ( that I have been getting for years now at another place) I said okay sure. They came out so uneven and blotchy and I still paid and left a tip. I went to my car and I looked at them closer and I was like I can't leave like this they just didn't look good. and then I went in and asked if I can get them removed ( not even 3 minutes did I have them fully in. I never left the parking lot) and she said yea. And then I asked for a refund but I will still leave a tip and pay for the removal and she refused and started yelling at me and I was very calm and collected about it and she blew up and I finally ended up getting a little back but I do suggest going somewhere else if you want you lash extensions or tinting done.

I had the permanent eyebrow service and it was a great experience , everything explained from…read morebeginning to end ...I love my brows now , if you are thinking of trying Nina do so you will not regret

The experience I had at this studio was transformative. Janny is amazing. Her team and students go…read moreabove and beyond to ensure your overall best experience. From the warm relaxing environment to the precise detail she uses to ensure your brows are perfect !!! It's nothing like I have experienced here in NC!! I'm an original Cali Girl and I am used to a certain level of service. She blew my expectations out of the water. Run don't walk. You owe it to yourself to have the best!!! She's the real deal!!!

I had every intention of giving this place a 5 star review. I mean I was that excited about this…read moreplace. I discovered Pride Beauty Studio from a viral video on FB of a microblading session. I started following them on Facebook (the reviews were all 4 & 5 star) & even started following them on IG and Janny herself on Snapchat. But I didn't want to go straight into a microblading session, because that's a lifetime commitment! So instead I made an appointment online for a New Client - Brow Shape and Tint. This was $50 & I thought to myself, "Damn this is expensive" but her worked looked amazing so I convinced myself that the $50 would be worth it. I received a notification via text that they had to reschedule my appointment due to a "family emergency" the day before my appointment. They asked if I could reschedule. I just happened to be on vacation so it was no problem. The day of my appointment they asked if I could reschedule my time for later that day. Again no problem. I arrived to my appointment and to my SURPRISE - my appointment was not with Janny. When I booked my appointment online, you pick who you want and I had scheduled with Janny. She was there - but working on another client. You bet my reaction was WTF? She said Jessica was actually going to do my brows & asked if that was okay? What was I supposed to do? I had driven 40 minutes to this place, paid already online. Was I just supposed to walk away? They reassured me that Jessica would do a good job and Janny would talk to me about my brows. So Jessica did her work and Janny spoke to me. They asked me lots of questions, basically trying to find the reason for my visit so they could sell me. So they convinced me to put down a deposit for the microblading. I would put down the deposit, pay half of the remaining amount on my microblading visit, and then the last payment on my 6 week follow up appointment. I still wasn't sure so where she (janny) convinced me was at telling me that she was running a holiday special for only $500 (her normal charge is $650) and that in January she was going up to $700. So I paid my deposit which ended up being $161 after taxes. We discussed the day for the appointment, it had to be far enough out that my man could get the day off and it had to be on a Saturday. So my appointment was booked for January 20. I check into the location on my Yelp App. And as much as I am a seasoned yelper, I never checked her reviews on Yelp. They were just so amazing on FB, I didn't think I had to. But boy did I wish I would have. I could relate to some of it with how she had rescheduled my appointment. If only I knew how much more real it was going to get for me. I received a text notification the evening of January 4th: "Hello your appointment on the 20th has to be moved due to a family emergency".I asked if it was for the microblading & what day it has to be moved to, they informed me any other day. I replied back that is the only day I can do due to schedule. The response was "I'm sorry, yea we can't. I just found out." So I asked what happens to my deposit if I cannot reschedule. They replied back that it can be any day just not the 20th and that they do not do refunds.(which was never explained at the time of taking my money). After some back and forth, they did say that they could do anytime on the 20th just not before 1pm. So I said I could 1pm and also said that it was unprofessional to not give refunds if the scheduling conflict was on their end. Then I received a reply "I misunderstood. Janny said we can do a refund it it's on our end which is this matter, it is on our end." So I said I'd prefer a refund then. (Because truth be told, I was very nervous that they would text me the day off my appointment again like before & tell me reschedule anyways.) I received a response, "okay no problem it will take 7-10 business days. Have a great day" I followed up on 1/19 because no refund had been issued. I was told it should be there soon. I asked to verify amount & we agreed that it was $161.50. Still no refund. So I followed up again on 1/24. Said they needed to follow up with Janny- no response. I followed up again on 1/29. No response.I called the number on their website on 1/30. Janny answered and was very polite. Until I told her who I was and why I was calling. The tone in her voice did a complete 180 and all of a sudden she was with a client and would call me back. But she didn't even ask me for a number, I had to give it her. I called 1/31 & 02/01. Obviously, she was ignoring me. So now I have opened up a dispute with my CC and waiting to hear what happens. I had delayed writing this review in hopes that PBS would be professional and issue my refund but that has yet to happen. I just don't want anyone else to experience this. Stay away at all cost! I am not the 1st person and definitely won't be the last.

I am in love! I've now come to Embellish three times - two lash lifts, and a brow tint and…read morethreading. I've come to Ong on all three visits, and I am so happy I found her. She is fun, personable, and sweet but also amazing at what she does. Appointments are always on time and easy to schedule online. I love getting the reminder text so I don't forget. Plenty of parking and they have a cute little studio!

Terrible customer service! Never received the service I paid a deposit on. Asked for a refund after…read moretons of confusing phone calls about my appointment. This company would rather get a bad review then return a deposit for a service that was never performed.

Phitt is fabulous for sure! My eyelashes always look great when I walk out of Echelon..but a week…read moreago I had Alexandria do my lashes as I had to book an off appt and Phitt wasn't available... and WOW did she do a fantastic job! Highly recommend this place for my friends looking to have amazing lashes!!!!

This chick is legit. She's in the back half of the barber shop and she is *amazing.* Went with a…read morefriend for lashes and brows and was definitely impressed. I've gotten lashes before, but hers were by far the best. I barely feel them. She also offered different styles. My friend got the doll lashes and I got the cat eye. She places the individual lashes herself. She was also very careful to wipe down all surfaces in front of us so we would know and was very sanitary with her instruments (most of which were individual for each client). I will definitely be going back and I definitely recommend it!

What an awesome experience. She was running a little late but its par for the course. My…read moretraditional lash person was unavailable, so I took a stab at groupon. I purchased a lash lift and tint special. I have naturally dark lashes, so the tint wasn't necessary. She gave me a very calm and detailed lash lift. It took a little longer than the 45 mins I was used too but her energy and positivity was amazing. She also provides additional services such as facials and v-steams which I was impressed with.