I always appreciate the responsiveness when you call the main line and get connected to someone…read morehere at LCCA of Kona. But I do wish their bed availability was better. If youre looking for short- or long-term services here, you might be out of luck. Long waitlists and limited capacity makes it hard for people to stay local and stay close to home if they needed care.

My father, age 96, was a rehab patient here for 3 1/2 weeks following surgery for a broken leg. We…read morecould not have asked for a better place. The staff, without exception, was outstanding! The physical and occupational therapists were first rate, the nurses were attentive and the aides were over the top kind and caring. The building is clean and comfortable, the environment bright and cheerful. There are multiple dining areas and places to sit outside where residents can enjoy the sun and the ocean views. I highly recommend. Mlm

This is a top notch facility! My husbands Grandfather spent a bit of time here and the owner Karyn…read moredoes an amazing job of treating her clients with care, respect and compassion! She really caters to each individual and its obvious she is passionate about what she does. I can't reccomend this place enough if you have an older relative that needs a place to stay and be cared for during the day.

I would not recommend this assisted living facility to anyone looking for safe, attentive care for…read moretheir loved one. From the beginning, there was a lack of professionalism and poor communication. We were assured that our family member's needs could be managed, yet within days it became clear that the staff was unprepared and unable to properly handle even routine behavioral and medical concerns. Instead of working collaboratively to adjust care or keep us informed, decisions were made abruptly and without adequate explanation. We often had to initiate communication ourselves to find out what was happening. That is unacceptable when you are trusting people with the care of someone vulnerable. Families deserve transparency, compassion, and qualified care -- not excuses and reactive decision-making. Choosing assisted living is already an emotional and difficult process and especially being on the other side of the US it makes it even harder to deal with. This experience added unnecessary stress during a time when we needed reassurance and professionalism. Sadly, our experience did not reflect those standards. I strongly encourage others to ask detailed questions, document everything, and carefully evaluate other options before committing to this facility.

Review based solely on the Assisted Living section. Extremely poor care under the auspices of…read more"care for resident" which is far from true. Solely interested in profitability with horrible personal care. My Mom was saved before more harm but left with sores on her bottom and a large skin patch ripped off. Covid restrictions used as excuse to increase fees and nickel and dime us to death. Wheel chair to transport within, to doctor visits and outside assessments is in horrible condition with broken foot rest and no rubber on the wheels thus no ability to apply break or hold in position. I have pictures to support all this. I told them I enlisted a case manager to help me understand care needs and I immediately got a 30 day eviction notice in spite of state eviction mandate. We were given 30 days to vacate during Christmas/New Year when availability of care housing is even worse than other time of the year. Eviction because they felt they could not provide proper care? Even simple first aid was referred to outside clinic as nursing staff can't even give simple first aid. Contact me for an ear full. STAY AWAY from this horrible excuse for care if you value the well being of yourself or loved one. Strictly profit motivated with poor attitude from clueless ED and RN over care of the resident. ate-oh-ate niner tree ate ate niner fore niner

What ever you do! DO NOT let this company watch over your loved one , dishonest, the owner has…read moreabsolutely no compassion, he didn't have the guts to talk to me on the phone , my mother was abused by the caregivers he employed , even the head nurse dismissed my Complaints of my mom being hit and drugged ,when I told her my mom told me in detail how one of the care givers hit her in the small of her back with his fist the head nurse replied ( your mom had dementia everyone hits her ) my husband and I witnessed my mom drugged , when we asked what was going on the caregiver showed us a bottle and said this is what they are giving your mom and they are giving her TOO MUCH once again I told the head nurse she replied NO ONE SHOWED YOU A BOTTLE JUDY , I was shocked ! Devastated !!! My poor mom had to die with these people. My mom was dropped now the floor and if my husband wasn't there to Hell I have no idea how this woman would pick her up , they even had s skinny 21 year old in training to watch my mother . They never cooked meals on a regular basics . more interested in watching tv my girlfriend told me she had to fire This Amex caregiver for acting weird and watching tv, this same weird caregiver told me she hated my mom and that she was a mean bitch ! , ....your probably wondering why I didn't fire them .......! This is why ! The corrupt court system did this ! Why you ask MONEY Because my mom had money , I fought the court system for a entire year , spent over 100k , but they all lied in court to save their butts , my mom died without me , I never saw my mom dead , they are evil ! I'm 69 and the oldest child , I'm scared for the rest of my life for what they did ! That was my mother , she begged my husband and I to get them out of her house ! I'm so sorry mom , we tried everything !!!

From the owner: Seniors Helping Seniors isn't your typical senior care provider. By bringing together caring,…read moreable seniors with those who might need a little extra help, they create supportive relationships that go above and beyond pragmatic elderly care. Based in Hilo, HI, they build mutually beneficial partnerships that drastically improve the quality of life for older adults throughout the Big Island. Owner and operator Shinichi Matsumoto is a former engineer with a deep passion for serving the senior community, a passion that is evident in every Seniors Helping Seniors relationship. The heart of Seniors Helping Seniors is their caring, compassionate elderly companions. As older adults themselves, these providers are able to establish a rapport usually unattainable by other senior care professionals. The relationship often becomes one of friends providing each other a hand, rather than a clinical aide-client interaction. Seniors Helping Seniors providers are all meticulously interviewed and background checked to make sure they meet the company's high standards of care. They're then carefully matched with an individual in need of help, with a high value placed on comfort and compatibility between each senior and their elderly companion. Motivated by a deep desire to serve others, these companions find fulfillment and meaning through elderly care, leading to a productive, mutually beneficial relationship...

BAYADA Home Health Care located on Kilauea provides Behavioral Health and Habilitation services to…read moreindividuals diagnosed with intellectual/developmental disabilities in the home, community, and school settings. They are open Monday to Friday 830a - 5p and they have a live representative on-call after hours so give them a call at 808-969-9622 to inquire about services.

From the owner: BAYADA Habilitation in Hilo, HI is CARF accredited and offers instructional and behavioral…read moresupports, along with assistance that empowers individuals with intellectual and developmental disabilities to develop, maintain, and enhance their daily living skills. Our goal is to help individuals function as meaningfully and independently as possible within their home and public environments, while supporting their families and the wider community.

My Dad was recently transferred from Hilo Medical to the Life Care Center. I can not say enough…read moregreat things about the Center. From the operator who answers the phone to the nursing staff and doctor. The social workers Venus and Cullen were especially wonderful! Everyone is so caring and compassionate. I had heard great things, but in experiencing it ourselves, we could not have been more impressed!!!

My grandma lived here until she passed recently... I would not recommend this place for any loved…read moreone ... My Aunty put her in this home thinking it was a good place for her but she was wrong.. I don't leave on the islands anymore so when I came to visit her she told me that she didn't like it there she would have to wait 3 hours for a nurse to take her to the bathroom because they are so under staffed I couldn't believe it ...in my eyes they don't deserve any stars ....

My husband and I recently received exceptional personal attention for a 10-week period of 24 hr, a…read moreday, care. I experienced a severe broken ankle and my husband has Parkinson's disease. Alohi Grace lived with us and made our survival a pleasant experience. She tended to both of us with professionalism and sensitivity. We connected with her warm and cheerful personality. She not only attended to our medical needs but took us to appointments, food shopping, and social events. Alohi kept our home clean and running smoothly. Her medical training was easily noticed and it made trusting her automatic. She is open to her clients and 2-way communication is always simple. This could have been a very stressful time for us, but Alohi made our time together a positive healing time.

They don't have enough people to send you a replacement caregiver when yours is sick. And this…read moredidn't happen once, it was for almost all that were sent to us.

Over the course of a few years, I can honestly say, they have kind hearted caregivers and Office…read morestaff, very welcoming and informative! The caregiver I was paired under was able to take care of my relative and built a lovely bond with one another!