My Dad was recently transferred from Hilo Medical to the Life Care Center. I can not say enough…read moregreat things about the Center. From the operator who answers the phone to the nursing staff and doctor. The social workers Venus and Cullen were especially wonderful! Everyone is so caring and compassionate. I had heard great things, but in experiencing it ourselves, we could not have been more impressed!!!

My grandma lived here until she passed recently... I would not recommend this place for any loved…read moreone ... My Aunty put her in this home thinking it was a good place for her but she was wrong.. I don't leave on the islands anymore so when I came to visit her she told me that she didn't like it there she would have to wait 3 hours for a nurse to take her to the bathroom because they are so under staffed I couldn't believe it ...in my eyes they don't deserve any stars ....

I worked for MasterCare for over a year and the communication is not good, the office manager is…read morevery rude, they also have the clients call the office to let them know if they are going to be home during the hours that they have requested care and the client / caregiver communicator did not do a good job they would call me 30 minutes before my shift started to let me know that I can't service that client that day. mind you I'm already on the road to the clients house and I would not get any type of pay for my time and gas wasted. The caregivers work really hard and sometimes we would have to stay at the clients house for a longer period of time even though our shift with client would be over and we did not get payed any overtime even though it was requested by the office for us to stay and help the clients.

Stay away from applying as a certified nurse aide. You will not be appreciated, valued, and treated…read morewell. You are better off applying elsewhere!

Queens of North Hawaii Community Hospital continues to evolve into a top notch quality care center…read more The good news is it serves those with HMSA, a Blue Shield/Blue Cross provider. A recent appointment at the Physical Therapy Clinic was and is the best PT support in our town. Jelene, a Kama'aina who recently came back to Hawaii after her 25 plus years professional training and experience on the east coast is brilliant! She spends time to access and converse about symptoms and then develops a plan to teach you how to move forward to alleviate pain. Her experience matters! She is well versed in the physiology and outer workings of the body. Her brilliant mind and observations are gifts as she translates and demonstrates in layman terms her findings. She has a sense of humor and a personal history of physical therapy herself and understands traumatic events that affect the mind and body. Ask for Jelene if you need PT.

Some of the doctors in the Emergency Room are good, but unfortunately there is always that one…read moredoctor that ruins it for the group. That doctor is Dr. Crystal Hammer. I came in with a torsional ovarian cyst and was in excruciating pain. She has absolutely no compassion and was completely incompetent; She was accompanied by a holier than thou twenty something blondie nurse came and treated me like a drug seeker. Neither knew I'm a physician in the community. If they looked in my chart, they could see I don't have any drug history. However, I do have an extremely complicated neurosurgical history. After writhing in pain for literally hours with an extremely high blood pressure, Miss Blondie Remedial Nurse comes in and ask how I am doing and offers me a Celebrex! Are you kidding me? I screamed at her as my pain was excruciating. She then gives me her blondie high school attitude and brings in Hammer who does NOTHING except for scolding me for yelling at the nurse all while I am curled up in a ball, writhing in pain, and begging to be transferred out. Absolute disgrace of an incompetent doctor. I have had several strokes and I can't have spiking blood pressurelike that. Dr. Hammer was even arguing with my doctor on the phone, She is incompetent, arrogant, and should not in medicine. You know a doctor isn't good when they work as BOTH a hospitalist and Emergency Room doctor. I learned later through one of my professional colleagues that she has a terrible reputation and impossible to work with.

Dr Ryan Smith literally saved my life repairing a pacemaker that another doctor (not in this…read moreoffice) had done then ignored the complications. Dr Smith and his entire staff are stellar in care & professionalism. Highly recommend!

From the owner: Why Choose Hawaii Heart Associates?…read more Expert Staff: Our team of skilled cardiologists and nurse practitioners bring years of experience and expertise to ensure top-notch care. Comprehensive Services: From preventive screenings to advanced treatments, we offer a full spectrum of cardiovascular services. Patient-Centric Approach: Your health is our priority. Our approach is centered around personalized care and open communication. Cutting-Edge Facility: Equipped with state-of-the-art technology, our clinic is designed to deliver accurate diagnoses and effective treatments.

we had an emergency de-gloving dog bite on my lower arm. The staff was super friendly and very…read moreattentive. Dr. Dan Silverman was an amazing pinch-hitter for the surgeon. He sewed me up with 36 stitches, matching all parts of my skin and tattoo together they took care of my pain in the best way possible and filled me with IV antibiotics. I am very grateful for all their services.

The hospital is excellent except for the er. Almost bled out. Triage nurse told me to wipe the…read moreblood on my clothes. I said I should have stayed home. She said then go home. Ended up going to Kuakini er. For proper treatment. Wow. What a relief at an Oahu hospital. Er. Also while in er. Hilo Hospital. The beautiful young nurses were sitting around talking story. There were about 6 security guards near the beautiful nurses. This is the first et I have ever been in that acted like the angel of death. This is where the medical person wants you to die.

Its been a couple years since my beloved mother passed there after alONG , torturous 3.5 years of…read moreliving there and I am plagued still with severe case of PTSD with terrible nightmares about all the begging and pleading and cajoling I did with everyone there TRYING to get my mother the meds and care she needed. I was summarily dismissed for asinine reasons. They would not, no matter how hard I fought, put her on a maintenance dose of antibiotic for UTI's as is common for incontinent elders. They played a sadistic game of if I 'thought' she had an infection -she couldn't speak-but I knew her signs and could read her face- that they would ONLY do an invasive 'cath' to get a sample. Agony for my mom, and yet always positive. Since then I've learned first hand the LIfe Care Center commonly rx's that for incontinent patients. It became a sick game with the powers that be at the time to be SURE they never gave my mom what she needed or what I asked them to do for her. I could go on , there were many things. It was the ones in charge not the CNA's, The CNA's were angels, but they could only do so much when the hateful AsstDirector and Medicare Liason -Sue were pulling rank. When a worker suggested I take it to the "Social Worker" her suggestion was for me to go take 'hula lessons' and think less about my mother....as she lie in agony. While, i had hoped the trauma of dealing with them was over when my mom died, instead it has haunted my psyche' ever since. I wouldn't wish what we dealt with on anyone, anywhere. I understand one of the worst of the culprits-the ASst Director has since retired. but with admin staff changing frequently , I hear, I can't say if the callous manners and attitudes might still remain.

skilled nursing (so called one on one is an extreme lie) my partner/ my man is being treated…read moredifferently per shift. female workers are not strong enough to adequately help my man without causing him a lot of pain. then they consider that painful stress out cry of pain the workers cause him a behavior issue and give him schizophrenic drugs to keep him behavior compliant because of their extreme staff shortage. drugs are used at this facility to keep patients in compliant behavior to even the less than adequate workers who do not have the strength to adequately move an injured man safely. waiting for staff to take patient to the bathroom in the so called skilled nursing wing(one nurse to one patient is not true even after 3 weeks and they want him for another week. ($$ for their own selfish profiteering) never ever again this shallow pretty drug house/facility will ever get any of my family members. FYI - I have WAAY more valid current stories to share that could have caused injury to a patient had I not been there

I was scared and in pain when I started with South Kona Physical Therapy a few days after my total…read morehip replacement. I had never had a serious injury before and had no idea what to expect. Amanda and Theresa, my physical therapists, guided me gently but firmly. Betty, the owner, and Samantha, the administrator, are so helpful and efficient. SKPT is a place of healing, calm but determined and most importantly, kind. I would recommend most highly.

From the owner: South Kona Physical Therapy's single goal is to help you feel better! Physical therapy is a blend…read moreof both the science of healing and the art of caring, and here at our clinic we aim to truly combine the two! Located in Captain Cook we cater to patients from South Kona, all the way up north to Waikoloa, and as far as Hilo. Whether you are here for treatment of an injury, to gain strength, or to obtain functional skills, we provide both personal and integrated care. Our staff works their hardest to ensure that your treatment and healing process is as fast and efficient as possible while also maintaining a comfortable atmosphere with the "air of family".

Over the course of a few years, I can honestly say, they have kind hearted caregivers and Office…read morestaff, very welcoming and informative! The caregiver I was paired under was able to take care of my relative and built a lovely bond with one another!