My husband and I went to the emergency room, my husband had a head injury…read more We of course had to Waite about an hour before the doctor came in. The doctor was Lewis, Joseph D. He was very professional and personal. I was very impressed with his bed side manner. The staff was also very friendly and professional. For being in the emergency room, it went well Thank you very much

I don't know anyone else's experience but they've couldn't have done better by me. I had an…read moreunfortunate experience with a Macadamia nut in some food. I developed a anaphylactic reaction. Treated well per protocol (sadly I'm familiar with it).

I always appreciate the responsiveness when you call the main line and get connected to someone…read morehere at LCCA of Kona. But I do wish their bed availability was better. If youre looking for short- or long-term services here, you might be out of luck. Long waitlists and limited capacity makes it hard for people to stay local and stay close to home if they needed care.

My father, age 96, was a rehab patient here for 3 1/2 weeks following surgery for a broken leg. We…read morecould not have asked for a better place. The staff, without exception, was outstanding! The physical and occupational therapists were first rate, the nurses were attentive and the aides were over the top kind and caring. The building is clean and comfortable, the environment bright and cheerful. There are multiple dining areas and places to sit outside where residents can enjoy the sun and the ocean views. I highly recommend. Mlm

I would not recommend this assisted living facility to anyone looking for safe, attentive care for…read moretheir loved one. From the beginning, there was a lack of professionalism and poor communication. We were assured that our family member's needs could be managed, yet within days it became clear that the staff was unprepared and unable to properly handle even routine behavioral and medical concerns. Instead of working collaboratively to adjust care or keep us informed, decisions were made abruptly and without adequate explanation. We often had to initiate communication ourselves to find out what was happening. That is unacceptable when you are trusting people with the care of someone vulnerable. Families deserve transparency, compassion, and qualified care -- not excuses and reactive decision-making. Choosing assisted living is already an emotional and difficult process and especially being on the other side of the US it makes it even harder to deal with. This experience added unnecessary stress during a time when we needed reassurance and professionalism. Sadly, our experience did not reflect those standards. I strongly encourage others to ask detailed questions, document everything, and carefully evaluate other options before committing to this facility.

Review based solely on the Assisted Living section. Extremely poor care under the auspices of…read more"care for resident" which is far from true. Solely interested in profitability with horrible personal care. My Mom was saved before more harm but left with sores on her bottom and a large skin patch ripped off. Covid restrictions used as excuse to increase fees and nickel and dime us to death. Wheel chair to transport within, to doctor visits and outside assessments is in horrible condition with broken foot rest and no rubber on the wheels thus no ability to apply break or hold in position. I have pictures to support all this. I told them I enlisted a case manager to help me understand care needs and I immediately got a 30 day eviction notice in spite of state eviction mandate. We were given 30 days to vacate during Christmas/New Year when availability of care housing is even worse than other time of the year. Eviction because they felt they could not provide proper care? Even simple first aid was referred to outside clinic as nursing staff can't even give simple first aid. Contact me for an ear full. STAY AWAY from this horrible excuse for care if you value the well being of yourself or loved one. Strictly profit motivated with poor attitude from clueless ED and RN over care of the resident. ate-oh-ate niner tree ate ate niner fore niner

The people and neighbors are great. Be aware if you rent from Hawaii Kai Properties/Janet!!We…read morerented a condo for 15 moths and when we moved in doors/blinds were broken and the place was basically dirty. My mistake was not completing the move in checklist and taking pictures of all the damage. I paid my rent on the 1st of the month faithfully for 15 months. We recently just moved out and followed all the guidelines of the move-out process. We even brought in the current manager to observe what we cleaned and rented a carpet cleaning machine from Home Depot to clean the carpets. This was obviously a GIANT WASTE OF TIME AND MONEY. The landlord Janet charged us for cleaning, repairs, and carpet cleaning!! Believe me the condo was cleaner when we moved out from when we moved in. They took a grand total of $565.62 out of my security deposit. They are basically stealing my money. Just be aware TAKE PICTURES and Fill out the move in inspection checklist in a detail. FYI

His name is Bobby, and he is retired and moved away. What I remember about him was that he was…read morefair, and the only people who didn't like him were people who wouldn't abide by the rules. Because of Bobby Elima Lani became one of the safest places on the island, he had no patience for people who wouldn't abide by the rules, which made the people lived there, safe.

I worked for MasterCare for over a year and the communication is not good, the office manager is…read morevery rude, they also have the clients call the office to let them know if they are going to be home during the hours that they have requested care and the client / caregiver communicator did not do a good job they would call me 30 minutes before my shift started to let me know that I can't service that client that day. mind you I'm already on the road to the clients house and I would not get any type of pay for my time and gas wasted. The caregivers work really hard and sometimes we would have to stay at the clients house for a longer period of time even though our shift with client would be over and we did not get payed any overtime even though it was requested by the office for us to stay and help the clients.

Stay away from applying as a certified nurse aide. You will not be appreciated, valued, and treated…read morewell. You are better off applying elsewhere!

last November (7 months ago) Sleep center Hilo sent my RX to Apria Hilo I have called Apria Hilo 4…read moretimes since November talked to 4 different employees. each emploeye told me they would find out what happen and call me back. Each employee that I talked to never called me back. not only did Sleep center screw up my order but Apria health on top of that made this even worse. they are 2 of the worst service companies on Big Island. they Suck. Do not use their service if you can help it. go outside for medical supplies.

Short but not sweet.... Oxygen equipment to be picked up Friday. Apria said nothing scheduled…read more Will now pickup Monday but no scheduled time. Gotta call for time for pickup. If I could 1/2 star. But gotta put 1. Also during time individual was using equipment, so much trouble. Concentrater not filling oxygen tanks properly. So much trouble. Plus no customer service always making excuses not enough staff.

BAYADA Home Health Care located on Kilauea provides Behavioral Health and Habilitation services to…read moreindividuals diagnosed with intellectual/developmental disabilities in the home, community, and school settings. They are open Monday to Friday 830a - 5p and they have a live representative on-call after hours so give them a call at 808-969-9622 to inquire about services.

From the owner: BAYADA Habilitation in Hilo, HI is CARF accredited and offers instructional and behavioral…read moresupports, along with assistance that empowers individuals with intellectual and developmental disabilities to develop, maintain, and enhance their daily living skills. Our goal is to help individuals function as meaningfully and independently as possible within their home and public environments, while supporting their families and the wider community.