This is a 5 star family run business that out does any larger competitors…read more They are so friendly, honest and paid attention to our need. No other place can compete there prices.

I purchased a set of bunkbeds for my grandchildren from the Comfort Center. When they came the…read morecompany had packed the wrong length of rails for one of the beds. Shawn knew we needed the beds to use in a couple weeks. After trying to get knew rails sent out in time with no luck, Shawn had the set of rails that were to long taken to a local fabrication center and cut down and refinished for us. That's what I call service! Thanks Shawn for going above and beyond! Carol S-Petoskey

This is my "must do" every Summer when I visit Charlevoix. I have purchased from the owners, the…read moreMcCarthy Family, and can't even begin to outline the level of service and attention to detail they provide. The wide variety and selection of art and antiques is astounding, as is their knowledge. The pricing is the best value you will find! And...to put icing on the cake...they are the kindest individuals. I love going back year after year to see what new treasures I can find!

Very rude staff. Lots of cool items, but high prices & when looking at an item I was told to be…read morecareful as it was heavy & expensive. Can I not look at an item that I'm interested in?

Nice furniture store with lots of custom options. Prices for Flexsteel pieces aren't the best in No…read moreMI but the excellent sales staff might make up for it. Lots to see, the store has 3 floors of options.

As an artist and a photographer who loves international films and culture and who has spent the…read morelast 20 years living in either NYC or Southern California, it was a tough transition to move to Northern Michigan (no museums, few galleries with and small downtowns.) As someone who has lived primarily in apartments, when my wife and I recently moved into a house in beautiful Harbor Springs, we had design and remodeling on the brain. (We had been absorbing HGTV and Interior design magazines for over a year before the move.) For full disclosure's sake, my sister is an employee at Reid Furniture but I hadn't really been in the store before returning to Michigan a month ago and her and I never discussed her job much when we talked (we had busy lives and hadn't kept in touch as well as we should have.) At 41, I have never owned nice furniture and when you live in apartments and move a lot, it all becomes kind of disposable (which is ironic because I bet I have spent more on cheap furniture that broke and wore out and that I discarded, than had I just saved for quality stuff.) All I can say is that now that we have settled down in the area, I will never buy cheap stuff again and I will never purchase home decor from anyone but Reid Furniture again. Wow!!!! This store is like a museum. It is endless. When you think you have seen everything, you learn there is a lower level filled with more rooms, beds and more. There is an upper level filled with Coastal themed decor, followed by rooms that made me feel nostalgic for NYC again (the Rat Pack themed room and the King Kong and Audrey Hepburn art are on my list of "wants.") Item after quality item, room after themed room, and couch after bed, after dresser after lamp and art, Reid Furniture is infused with style, culture, and energy. It is ironic that a store I never would have visited in my younger years is one that I can't wait to return to with more money (not that it is expensive at all, as I was quite surprised that so many items were much lower than I anticipated they would be.) I always suspected my sister Amber was a good salesperson but like me, she sells from the heart and ensures that people get quality and a product that actually fits their lifestyle. Observing the other staff members during my visits reminded me of an earlier time when customer service mattered. Every customer is greeted like a friend, and leaves feeling like family. So, I'm the kind of guy that will pick the first thing he sees without a lot of contemplation because material things and shopping don't matter as much to me, and my wife and I needed a couch. We decided on a small one that seemed decent enough but Amber broke down what our needs were for space and comfort and made us consider our growing little one, and found us one that better suited us. Several hours later Reid Furniture delivery staff (the nicest guys I have ever met) delivered the couch and we were watching television like we had owned the most comfortable, beautiful couch for years. My wife and I have a running checklist of items we want to purchase from Reid Furniture and will NEVER shop elsewhere because not only is it a pleasure just to browse the store and to hang out with the warm staff, but it is nice to shop somewhere that recognizes the value of your hard earned dollar in relation to the level of quality and customer service it buys. I love Reid Furniture and I love that it is family owned and that is has been in business since 1927. I also love that it is in beautiful downtown Petoskey and that by spending my money there I am supporting local independent businesses. If you have never been in, go asap and if you have been in but not in awhile, get in there because new items are brought in regularly. Reid Furniture has a hometown flair, wonderful customer service and atmosphere, but boasts an international culture and flavor and a style and aesthetic equal to the best interior designers.

Great service! most of staff can get you straight to what you need , they are very helpful, they…read morewill load anything very efficiently. Great prices on hot water heaters, and they are good ones. They have almost everything.

I've been doing business with Charlevoix Ace Hardware before they opened this location when they…read morewere downtown. My family loves Charlevoix Ace Hardware, they are our go to place for our home. Today I had an issue with a Scott spreader that I bought about two years ago from Charlevoix Ace Hardware. Mike Grabill took a look at it, and replaced it no questions asked. Keep business local! The level of service here far exceeds any of your expectations. Thank you Mike I'm sure I'll see you tomorrow.

Mixed feelings about this store. It's very clean and well organized, it's kind of got the vibe of a…read moresmall version of clothes mentor if you've ever been to that chain. The selection is pretty good and fairly fashionable/current but the prices are a bit high for a second hand store. There are little sections of what appears to be handmade jewelry around the store which is really pretty. The thing that turned me off most to this store was the sign in the dressing room yelling at the customer to put back the clothes they try on. What? What self respecting store does that? It's just pure laziness. I don't think even gold mine forces their customers to put their clothes back on the rack and they're a charity and volunteer run! You're also greeted by a "no public bathroom" sign before you even step in the door which just makes it seem really unwelcoming. If I was the owners/workers (listen up guys!) I would take down that sign and if anyone asks for a bathroom then you say "sorry we don't have one, but there's one down the block in front of park side deli". That way you're being helpful and not accusatory. As for the dressing room sign, come on. I get it it can get busy but you're asking your customers to do your job for you. If you really can't for whatever reason find yourself to put the clothes back, a sign hat says "In this busy summer season, it would be very helpful to us if you could return clothes to where you found them after trying them on. Thank you :)"

Great Shop, Great staff & Good Quality Merchandise. Love shopping here. Always find more than I…read morecame for. We stop annually, wouldn't miss it.

The owner was amazing and friendly and let us have a great experience at the store! Would recommend…read morefor everyone!

The Lake House is a quintessential local gem of a business in the heart of Charlevoix... It's on…read morethe main strip and overlooks the water, which is fitting. On a recent visit to Charlevoix, my family wandered inside and looked around at all of the fabulous gifts and home accessories. We were heading to catch a flight back to Phoenix, and had zero additional room in our suitcases, otherwise, we probably would have found plenty to purchase. We also said hello to the official store greeter, Ella - she is adorable! Whether you're on the hunt for a gift, something for your own lake house or want to bring a taste of Charlevoix to a friend or family member, you're sure to find what you're looking for and more at The Lake House!

My go-to place for gifts- Eric offers the very best in customer service and products and the store…read moreitself is just beautiful.

I'm grateful to have this little treasure nearby. I really have to give the owner credit for her…read moreattention to detail. Every square inch of this shop is so thoughtfully set up, it's a joy just to look at the displays! There are multiple buildings on site. The two main buildings (one of which is a converted farmhouse- make sure to check out all three floors) house an array of dishware -including an impressive collection of Graniteware- and everything from fishing tools to books and toys. A third building in the back has more kitchen equipment and a fourth building is stocked with antique doors and windows. Prices are reasonable and reflect the quality of each piece. Hours are limited, and change seasonally, so call ahead. Bravo for a fine shop that is worth seeking out!

It is a nice little shop depending on what you are looking for. The two ladies working there were…read morevery nice. Most the prices seemed fair. The store is clean and well organized. No odor like a lot of antique shops have.