I just had an upsetting run in with a very rude employee at this establishment. Grey hair, straight…read morewith glasses. Seamed unhappy before we even started chatting. I went into pick up my art and she told me it was donated to charity. I had missed the 30 day pick up policy and when I asked why no one called she pointed to a sign on her counter (yes pointed) and said we don't call. Wow I was part of a large party who went for the first time together in December. None of us were informed of a 30 day pick up policy or told our items would be donated if we miss the window and they won't call us. She actually told me to take it up with the group organizer. When I called him he was like, I didn't know about a 30 policy. Yep! Wow again! I feel like they stole my money and my art. I was two weeks over the policy I never heard about. When she looked up my group on the computer she read, oh the lotus tile. She knew! I said where did it go? She said they donate to charities around town. What charity? She said she doesn't have to tell me. I'm thinkn I could go buy it back but she refused to even get up and look for it or tell me what happened to it. Why? Because she knew what happened her get lips were sealed. ? Maybe ? We came in at chaos Xmas. Spent many many hundreds of dollars. I've gone two other times to pick this up and they were closed. I work in Portland. I've been sick for over two weeks and my 30 days were up 15 days ago. Surely you see how much money our party spent. Why no courtesy call to let the group organizer know there was one item still at the shop. You do want return customers. What a terrible taste left in mouth. At minimum the day before you donate it, CALL! Is this even legal. If it's donated where it can be sold idk. I never signed anything saying they could sell my art? Where is it or did it break? And if a charity has it on display somewhere then let me see if they have and offer to give them a financial donation instead. I mean this is nuts. She was so rude and unfriendly. If the store manager reaches out and they can help me track this down I will donate money to the charity for sure. I'm sure they would rather have money than a tile I painted. It was my first time painting. This was about creating memories and not do I have one. I just got done telling my large party what happened to me and they can't believe it. I will take this review down if I have a good experience with the store manager when she follows up with me please! Please call me please. I don't know of any retailer that has that short of a pick up policy during the holidays especially since they were closed several days around Xmas. This is ridiculous. I paid to make art and then they took my money and my art. Nuts! So disappointing! Wendy S 503-317-8350

Such a great spot for a solo, friend, or family date! Super spacious and kind staff. Nice…read moreenvironment to spend an afternoon in! Prices are very reasonable!

Worst experience ever at the Keizer location! Manager Crystal and associate Kris were rude and…read morelazy. They complained the whole time they were helping me. I finally had it with their attitudes and I told them I would be sending a bad review and letting someone know about the horrible rude service I was receiving and they stopped complaining. The manager started by sighing loudly and in a loud voice complain she was trying to take her break when she was asked to help me by an associate. After I told them I would be complaining about them, they changed the tone and instead of complaining to started talking to me like I was stupid... talking to me slowly and loudly. I asked Kris to not speak to me like that and she just laughed. Manager said "make sure you tell them we gave you a discount we didn't have to". Again, rudely. And also told me I didn't know what kind of day she'd had. (So she takes it out on me -the customer???) At this point it wasn't about the discount, it was about the horrible customer service I received in front of all other customers.

Fun store for holiday decorating and baking needs. I stop by this Michaels a few times a year close…read moreto the holidays. I've made huge Christmas wreath with supplies from Michaels. They have great seasonal sales. I'm going to check out the picture framing department next.

When I need a new or replacement kitchen tool I always stop by and check what they have. I have…read morepurchased lots of baking equipment here. I just got a new Cuisinart immersion blender here and so far it great.

What a great variety of kitchen items! My grandmother gifted me a gift card, and I had such fun…read morepicking things out. Everything was clean, well stocked, and organized.

Very convenient art supply store with lovely customer service. They have paints, brushes, clay…read moreetc. They even have cards from local artist. Great treasures can be found here.

Cute independent store with beautiful art supplies. I stop by whenever we park nearby.read more

I 'm from California and stumbled on this treasure during a visit to Portland. In all of the…read morequilt stores that I've visited over the last 10 years, this is by far my favorite. The fabric selection was amazing. They had such a great selection of pre-assembled kits. The customer service was outstanding! Mary was so friendly, helpful and knowledgeable. Her husband who does the long arm quilting was also great! I had planned to visit several shops during my trip but didn't. I got everything I wanted (and more.). I am looking forward to visiting again!

Very helpful and knowledge staff. Wonderful fabric selection. Earn points with each purchase.read more

This is a cute little store in the Willamette Heritage Center aka Mission Mill Museum…read more[https://www.willametteheritage.org/]..."Discover Salem's industrial past through wool, waterpower, and rails." so if you are visiting the museum you may wish to visit the yarn store. The yarn store website is here: https://teaselwickwools.blogspot.com/ They didn't have a huge selection, but if you are in the area or coming to check out the other things here, it is worth a stop. Also check out the restaurant Lively at the Mill which doesn't seem to be on Yelp yet [https://www.livelystation.com/locations]

Fun shop in a unique location. I will definitely go back when I have more time to browse.read more

What a lovely store. It's not huge, but the quality and selection of their fabrics and quilt…read morepatterns is outstanding. What brings me back to a shop, more often than not, is the customer service. I received as good of customer service as I could all for. Sadly, I live in the Portland Metro area, but to my pleasure, I get my car serviced in Salem. I'm eager to see what new fabrics they have the next time I'm in!