An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.

Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

Dr. Payne is an excellent doctor. He is very knowledgeable and can answer all my questions quickly…read moreand directly. When talking about various issues, he knows the local doctors when referral is needed and has even sent me links to medical papers for my review to increase my knowledge of genetic family diseases. He also has exercise programs for seniors to help motivate. Overall, a great experience.

Dr Liang has been my primary care physician for 10 years and I am very happy with her care. She has…read moreguided me through weight loss, cardiac issues and more. She is easy to reach in case you have an illness or injury, her staff is friendly, and the location at 27 W Micheltorena is much easier to get in to than some medical clinics in town.

My family and I lived in Santa Barbara for many years and Dr. Brandt was the family doctor. He is…read morethe best.

I've been with Dr. Brandt for over 30 years. I can't say enough good about…read morethis Doctor. He's the best!

The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

Dr. Bajor is really wonderful to work with. She listens to any concerns i have and is patient…read morecentered with her care. I never wait long to see her. The office has plenty of parking out front and seating inside.

I absolutely love going to Dr B. She's an amazing doctor. My whole family goes to her. Her office…read moreexperience is always pleasant and the staff are very kind.

As a community Nurse Practitioner who has needed to collaborate w/ Dr Kunz, I was motivated to…read morechange my PCP from Sansum to him. Due to COVID I needed to reschedule my intial visit and he wasn't available for a few months so I saw his NP, Jennifer, instead. She was outstanding. Jennifer was very thorough. Only thing I didn't get when leaving was a copy of my lab order and referrals and due to my work schedule haven't called or drove back in to get copies so I'm not sure where I'm going for my labs or referrals. Office also could use an upgrade at some point but the medical quality of the care you will receive here is top notch. Definitely recommend based on my first visit.

Dr. Kunz took over the practice of Dr. Brandt, our long time physician, in 2019. SInce that time, I…read morehave yet to meet the doctor in person, my husband met him once about 3 years ago. I have only been able to see the nurse practitioner, who is very cursory in her examinations and seems always in a hurry. Meanwhile, we are charged $600.00/year on top of our insurance to remain in the practice. We are told this fee allows the doctor to spend more time with his patients..Really?! My husband had major surgery 6 weeks ago and there has been no follow up from Dr. Kunz or his staff to check on his well being. We are now actively searching for a new primary care physician. I do not recommend this physician.

I have been fortunate enough to have had several excellent personal physicians over the years, but…read moreDr. Sweeney is by far the best. She is knowledgeable, compassionate, and thorough. Moreover, her advice on how to improve my health is always sound and actionable. I feel extremely fortunate to be her patient, and, as an added bonus, Krista and the rest of Dr. Sweeney's staff are efficient and caring as well.

Rather than help me get an early diagnosis and then treatment she dismissed my pain as "you are…read moregetting old". I was bent over with such severe spinal stenosis I had no CSF circulating below the obstruction. I did go back to an expert spine surgeon in Boston. The second thing he asked me after an exam was "can't you find good medical care in Santa Barbara"? That says it all.

I've been live in Santa Barbara for 30 years and I am a registered nurse retired and I've been to…read moremany different family practice doctors and I have to say he's one of the most thorough. He really gets to know you he doesn't hesitate to refer if he really needed it. He really listens when you talk and gives good advice. He's great. I can't say that about every doctor I've been to believe me, but this guy is worth going to

Dr. Kozak is an outstanding old school physician. He always takes his time with me and recently…read moresolved a potentially serious medical condition. I have never felt rushed and he truly cares about his patients. We are very fortunate to have him in our community.