1. Richard Chung, MD

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    Santa Barbara, CA

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    Richard Chung, MD

    3.4 (5 reviews)

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    UCLA Health Santa Barbara Primary & Specialty Care

    UCLA Health Santa Barbara Primary & Specialty Care

    3.0
    (8 reviews)
    1.1 mi

    Oncology Efficient office staff and they were easy to work…read morewith. Appointments were on time Caring surgeon Dr Haji Clean and valet parking.

    An update to my review as of 1/20/2026: We continue to be batted between UCLA telling us to call…read moreour insurance, and our insurance (Cigna) to call UCLA due to them (correctly) stating they do not set the prices, and only UCLA can help due to them charging us at a special faculty rate (despite special faculty rate NOT being the appropriate categorization for a primary care visit), and not informing us beforehand that this would be the case. Once we finally reach someone to talk to at UCLA, we are told a supervisor will look into it and then get no response for a month, only for us to proactively follow up and be put through the same claims process again with no help in sight. Truly, one of the worst healthcare experiences we have had. Over $1000 to get 5-10 minutes with a primary care Dr to request a an antidepressant that I have taken for years, and requiring a follow up Drs appointment to charge hundreds of dollars a second time to even be able to receive a refill of the medication. I hope my experience informs others and they choose a different healthcare provider group. Not only is there nobody to go to for help, the UCLA billing department actively does NOT want to help you, and unnecessary follow-up appointments are booked in order to extract as much money as possible from a patient into their healthcare system.

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    Santa Barbara Internal Medicine Group

    Santa Barbara Internal Medicine Group

    3.3
    (15 reviews)
    5.0 mi

    I had my first appt with Dr. Morf this morning and am thoroughly impressed. My mom has been…read morehounding me for months to set up an appointment and establish myself as a patient, but of course I waited until I'd been sick for two weeks and already been to urgent care to try and get in. I got extra lucky and called right when they happened to have a cancellation and was able to drive right over and be seen. The front office ladies are kind and professional, the office and clinical areas are clean and modern, and Dr. Morf was fantastic. I expected a quick visit since they were squeezing me in and only addressing the cold/cough I've been suffering from for the last couple of weeks, but he spent close to 40 minutes with me; he went over my entire health history and family health history and got to know me before even checking what's up with my throat. Turns out I have bronchitis so not a lot he can do, but he got me set up with their patient portal and promptly sent me a summary of my visit and I encouraged me to call or message with any questions or concerns, or if my symptoms worsened. My prescriptions were called in promptly. I am happy to pay their $250/year administrative fee to get this level of thorough, conscientious care from my physician and his staff. You can bet I won't be going anywhere else!

    Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

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    Richard Chung, MD - physicians - Updated July 2026

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