I visited the shop to learn more about their ring resizing services. I don't remember his name, but…read morean older gentleman took the ring and asked what type of metal it is. After I told him what it is, he tried looking for the inscription on the inside of the band, which is clear as day to the naked eye. He didn't believe me, and couldn't find the info even with his magnifier (red flag #1). He became agitated, but finally found the inscription. He continued to inspect the ring, and then, very rudely, told me he wouldn't risk working with it. His tone sounded like he thought I was a diamond smuggler (lol wut). I asked why he couldn't just resize it (at this point I wasn't going to let him do anything to my ring, I was just confused as hell and wanted to know what was up), and he said, "I'm not so sure about the diamond." I asked for clarification, and then he told me he believed my diamond wasn't real or lab-created. WHAT!!! I explained I had the GIA certification, and he stated that he wouldn't work with me. It was as if he just couldn't believe I had such a quality ring. I get that mistakes happen and you can't expect jewelers to be perfect. However, his attitude and claims aren't worth your business. Abridged version: The dude is a quack, don't bother with this business.

I had a great experience with this establishment. Very kind people. Honest, trustworthy and…read moreefficient service. Not a shady environment at all, like some of the other "we buy diamonds" centers in Saginaw. The building was clean, the displays were well done, and refreshments were offered. They offer custom-made designs and orders. Highly recommend this jeweler.

Andrew, With you…read moreand your wife as new owners to Magma Gems, I'm sure you will do great. You've addressed the issues/concerns I had. With a bit of community out-reach, and your personal touch to customer service, you have a great opportunity to win the customers back. Best Regards, Angela

Frank and the guys over at Magma are awesome. Great spot to buy jewelry and have it repaired as…read morewell.

Very nice store. I…read morebought my wife an Alex and Ani bracelet for Valentine's Day from Medawar. They actually had a very large selection of the bracelets and charms, running mostly between $28-$50, including an interesting array of Valentine's Day theme charms. The customer service was excellent, they even offered gift wrap. Other than Alex and Ani, they also had a huge line of Pandora (which my wife loves), including some "last chance clearance" items, plus a nice array of Tacori. I usually use Kay Jewelers for most jewelry purchases, but this Medawar impressed me. They also do on site jewelry and watch repair. I might bring my vintage Longines watch here for repairs. I would like to get that watch repaired locally, as opposed to taking it to a store that I don't shop in regularly. I'm glad to see Medawar can do it here.

They definitely overcharged on ring repairs and did not do precisely what I paid for or requested…read more. I still needed to have my rings resized again elsewhere.. they did not have the rings ready when I came in just before close on the date they were to be done- their jeweler was still refining work on the rings and we had to wait.. My husband and I had two other rings resized here and both were routine - however, the more intricate and pricey repairs to my other rings did not go smoothly.. and i definitely say it was over priced.. However, the sales people are very nice and they have beautiful jewelry- they even have a good array of Pandora. They've since then done a few appraisals for me on other pieces and those experiences were okay. Overall, a nice store with lovely staff but I should've taken the larger repair elsewhere.. as it was, I had to get the rings resized at a separate jeweler..

Nice collection! Sara and her mom are friendly, helps you with picking up right stuff for your…read moreproject. Very welcoming. I love spending time with them and learning to bead with their help. Great teachers!

From the owner: Huge selection of jewelry, beads, jewelry making supplies, gifts, stones and crystals . All the…read moresupplies you will need to create your own jewelry and anything beaded. Sit at our table and make things at the shop with our help. Happy to offer help you with advice, tips, techniques, lessons. We take custom orders to create one of a kind things for you. Jewelry repairs of all kinds. Locally owned and operated for 20 years.

The employees were kinda rude, didn't know retail, need to be trained. I have brought brand new…read moreclothing and would offer you little to nothing.

Employees were so rude and snarky. You could hear them making comments about customers the entire…read moretime I was there and also why do you not get a bag for your stuff that you pay for?