I have been a member of this practice for nearly a year and during that time have been nothing…read moreshort of immensely impressed by the knowledge, skill, attention, and caring of Dr. Zivich and his amazing staff of professionals. Always available. Spends ample time at appointments. I've never left with a single question unanswered. Best personal lifestyle and health care practice around. Goes far beyond "sick" visits. Thank you for always being there!

Below is the placeholder for a proper review…read more In case I don't get back to it, I absolutely recommend Dr. Zivich. If I had any complaints, it would be that with Dr. Zivich as my primary physician, I've completely lost my blinders to the twisted system that is mainstream US healthcare. Not to mention how badly the broken system contorts good healthcare providers. Anyone who survives the mainstream churn that is medical and clinical education in the US-- and retains their empathy and capacity for critical thought--has my respect and recommendation. Wait times are excellent, office clean & comfortable, and the best healthcare support staff I've ever encountered.

This is the best doctor in Boston and her business model is amazing. So smart, so kind, so…read moreexcellent. I take better care of myself since I met her. I have anxiety so bad around healthcare providers and she listens to me, makes me feel heard, and addresses my health concerns. She follows up because sometimes I can be slow to see other needed providers- see anxiety about healthcare providers. I appreciate my doctor so much. We should all be so lucky. Thank you for what you give to your community.

Linnea is among one of the kindest doctors I have ever met. She creates a sense of trust…read moreimmediately, patient and calm while she listens without judgment. As a person of the LGBT community, she assisted with many qualms and was an ally through it all. From mental health, to sexual health or just the common cold. She is direct, easy to communicate with and above all else extremely helpful. I never felt like just another patient. I would recommend anyone who is in need of a new PCP to check her out!

Tried this practice/doctor for a year. As of this writing, I believe the annual individual fee is…read more$10,000. I do not recommend them and did not renew for several reasons: * Dr. Donahue is not terribly responsive. There were several occasions where he said "I'll get back to you" and then never did. * Relatedly, I would have to call and follow up every time test results came in-he/the practice never reached out to me. Even the boring ol' dermatologists and ob-gyns of the world (in non-concierge practices) let you know your test was negative/positive/whatever. For $10k a year...can't Dr. Donahue or his staff do the same? * Inability to schedule online (every time I emailed to ask about an appointment--even for telehealth--I was told to call in to speak to someone live just to schedule the appointment). Every time they wanted to see me, they would email me and say "please call in to make an appointment." Couldn't you just have...sent some appointment times in that very email? Or call ME? For this (alleged) level of service and fees, I'd like the ability every hairdresser and nail salon has had since 2010: let me schedule online! Offices can certainly review and reject appointment requests, as these other professions do. * Dr. Donahue is relatively scatter-brained, to put it politely, to the point that it will affect your care. I experienced this a few times across my year in his practice, including in minor ways (e.g., promising to get back to me after he reviewed an article I'd sent him), but the most egregious example is that we had a entire appointment (reviewing test results and recommending actions for me) that he subsequently forgot about. I checked in with him about a month after the appointment to follow-up, and he emailed me to ask me to take a variety of tests before we met...which tests I'd already taken and discussed with him the prior month. When I mentioned the date of our prior meeting and the lab results, he sent an email apologizing. Still: if I were less meticulous--or forgetful myself--I'd have undertaken a whole new round of tests (not covered by insurance, natch). At various points throughout the year, I actually wondered if he might have early-onset Alzheimer's. * Dr. Donahue runs a LOT of tests--many of which are not covered by insurance--the results of which are not terribly helpful. For example, one relatively expensive test for 'food sensitivities' revealed some for me...I asked if I should eliminate those items that showed up in red on the test, at which point he told me the test could be revealing a sensitivity OR just picking up on stuff I'd been eating a lot of lately. That....would have been helpful to know before the test, when I might have modified my diet; when I mentioned this, he said that I could always eliminate something concerning me and then retake the test in a few months. * Dr. Donahue would frequently say things--especially early on, going over my medical history, etc.--like, "now THAT'S interesting!" if I presented a medical quandary or something bizarre or troubling. This language happened a few times, when I presented new issues or we got new test results in. Conversely, I got the sense he was a bit zoned out when we talked about your regular 'run of the mill' medical issues (e.g., high cholesterol), and that overall, the only way to keep his interest would require an ongoing litany of unusual troubles...like he's "House" or something. *At our first meeting/physical exam appointment, he cheerily pointed out a few times that he could do my ob-gyn work, too! I have a great gynecologist, which I mentioned--and he re-mentioned, again, later, that he could do it, too. I thought it was odd that he mentioned it first (I hadn't brought up ob-gyn work because I already have that taken care of) and more than once. I was attracted to the practice because I felt that Dr. Donahue's experience as a doctor in a more rural community may have given him the knowledge/wisdom a kind of old-timey house call doctor would have. Instead, what I got was part absent-minded practitioner, part woo woo medicine dude. No, I don't want to order oregano oil from your Personal Health MD dispensary at Fullscript.com, where you make a commission (and where everything you prescribed costs more than from GNC, Amazon and other online stores). Jeez Louise. That kind of stuff makes you feel like you're in a multi-level marketing scam rather than a pricy concierge medicine practice. If you definitely want to be part of a concierge medical practice, you can find several others in the area for much less money and with more responsive, professional doctors. If you're still on the fence about signing up for concierge medicine at all, I'll say this: you're in the Boston area, and there are no shortage of awesome physicians to choose from who are just part of the regular ol' conglomerates we have. Whichever way you decide to go, this guy ain't it.

If you're not aware of what 'Functional Medicine' is make sure you google the background before you…read morecommit to being a member of this practice. While I do support and believe in alternative therapies, when they make sense. I believe in them after traditional medicine might not work, such as acupuncture or massage therapy and the like. I Don't subscribe to the idea that Supplements or Molecular and numerous Genetic testing should be used as a Primary approach to health care or in lieu of traditional medicine first and foremost. That's what Functional Medicine is, lab tests that your standard insurance carrier will not cover and will reject the claim as 'Experimental' because it is which might also explain the high annual membership cost. If you're looking for a physician who isn't interested in 'your' input regarding your medical needs and would prefer to 'tell you' what they thinks is best, than this is the practice for you. If however you want to have a meaningful dialog to work on a plan together such as discussing past comprehensive medical history or being 'asked' if you're familiar with a certain medication or protocol 'before' making assumptions and decisions...this is 100% definitely NOT the practice for you. The membership fee is very high and while you usually don't have to wait long for an appointment. The trade off is not having a traditional GP/Patient relationship. A traditional GP wouldn't sell me a $140 bottle of CoQ10 because my whatever enzymes were low for instance. Or some vastly overpriced liquid fish oil to help with joint pain, because we all know joint pain is based on inflammation and fish oil reduces inflammation...okay. (Which I found on Amazon at 1/3 the price btw.) Don't get me wrong. If this approach 'is' your thing and your not interested in a standard medical GP for your routine illnesses than by all means, enjoy the lovely persian rugs and fine china while you sip some herbal tea. If however you're looking for a Concierge Physician that practices standard traditional medicine or to provide routine referrals as needed. This is not the practice for you. I'll stick with a traditional approach where the emphasis is on treating the patients needs, it's never failed me before and you're valued a great deal more than in a Functional Medicine approach which prefers to ignore the symptoms and go off on tangents for the all important 'root cause'. Vitamins have their place...on the store shelf of my local pharmacy.

Best doctor experience I have had in a long time. First of…read moreall the facilities are amazing. You don't feel like you're in a doctor's waiting room, but rather in a lounge, the practice is on the 28th floor overlookig the city, and I felt very relaxed waiting for Dr Konanur. As to her, she took her time, answered all my question, and did that on a level that made complete sense. I had a couple of questions going into this appointment and feel like I know everything I need to know and I have no more concerns. I can only recommend her to everyone, I am not looking to change my primary care physician any time soon!

Dr Konanur is creepy and weird. She doesn't look you in the eye, takes copious notes but doesn't…read moreactually use them. She seems like she's distracted or heavily medicated. She doesn't pay attention to things like blood pressure and could care less about immediate patient health. She is arrogant and makes new diagnoses that fly in the face of previous doctors diagnoses and patient symptoms. After discussing my problems with her care and agreeing that another doctor would be best for me. She wanted me to take down my trousers. Um, no thanks doctor -creepy. Would give 0 stars if possible.

Blood Work. The front desk was so accommodating to squeeze me in without an appointment. The Tech…read morewas gentle and very pleasant. I would definitely return to be cared for by MGH Back Bay

I have nothing but good things to say. It's top of the line care. Wonderful caring people that…read morecare about wonderful polite people. Very important. HealthCare it is important. Let's not get it twisted.

After navigating for months a debilitating concussion I am grateful to be finding relief and…read morehealing through Five Journey's HBOT therapy. Their specific knowledge, customer service and sense of community are strong there. I love the consistency of their professional and kind service every time I go. I'll be trying their sauna next. Thank you team!

From the owner: We provide Primary Pediatric Care using evidence-based methods to support your child's physical,…read moremental, and emotional health. Our Nurse Practitioners and Doctors are committed to the highest standard of care while focusing on holistic methods that support your child's health. Our approach includes conventional medicine while optimizing nutrition, gut health, immunity, and overall developmental well-being. Whether your child is experiencing chronic conditions, allergies, learning or behavioral challenges, or other common pediatric concerns, we work closely with you to create a personalized treatment plan that promotes lasting health and wellness.

Went here for a bad cut. Was able to grab a last minute same-day appointment, which was awesome and…read moreincredibly convenient. Checked in upon arrival and they called me into a room within 5 minutes. No waiting. They did a quick survey of my injury and then a PA was in the room to do the stitches within 5 minutes. The PA was very nice and efficient. Walked me through the stitches process and made me feel comfortable. All said and done I was in and out of the place in 20 minutes. Highly impressed. This place saved me from having to go wait hours in the ER. The office is clean, modern and minimal. It is a great option for very basic needs (ie: simple illnesses, cuts). I would not go here for anything more complicated or difficult to diagnose.

Best urgent care! Had such a great experience here! Steph at the front desk was super friendly and…read moreprofessional -- she even helped us book our referral appointment, which made things so much easier. Hector, the PA, took his time and answered all of our questions clearly. Eliz was so gentle and kind the whole visit. Everyone made us feel really cared for. Highly recommend!

The Medical Care is excellent; however, the noise from the Office Staff all talking loudly to each…read moreother makes one wonder if it is overstaffed.

I've been with this office for a couple years after the PCP I really liked graduated his residency…read more The doctor here, Dr. Tess - is unremarkable but I really don't have complaints about him as most of my care is done by endocrine and cardiology. His nursing staff tho is fairly useless. I decided to cancel my relationship with them. I'll go elsewhere.

He told me not to wash my hands with soap and was extremely rude. He was very dismissive and I was…read morenot able to discuss the reasons I came in because of the hostile environment. No vitals were taken and I was body shamed for about 10 minutes before being shooed away. Will not be returning to say the least.

I have been going to Dr. Wu for more than 20 years. I prefer to keep him a secret but when I saw…read morethese reviews, I felt I would voice my opinion. My first experience with Dr. Wu was when I had an occasional voice problem. My voice would go very horse at different points in my life . I visited Ear Nose and Throat guys and General Internist and none of them figured it out. Dr Wu determined that it was allergies and they do not have to be seasonal. So a problem I carried for 10-15 years was finally diagnosed and treated by Dr. Wu. That was a huge relief for me As life continued on, when I was sick, I would call and every effort was made to see me in 24-48 hours so I could be treated for the illness I had now. Used to be if I called a Doctor, they would say sorry...nothing till next week. Never did that happen with Dr. Wu. Over time, every experience I had was a positive one. The office staff was always kind to me. Dr Wu has a common sense approach to medicine. If you are looking for a bunch of prescriptions, this is NOT your place. You will be prescribed for what you need. Everyone speaks Chinese and English in the office. I always enjoy my visits ... The Fish Market comment is lost on me...What?