Sakura Gardens was for decades established, operated, & owned by a Japanese American organization…read morecalling itself Keiro- through donations given by the Japanese American community in Southern California dating to the early 1960's. Keiro- in Japanese means "respecting the elderly", and it bought the Jewish Home for the Aged in 1974 since more Jews were leaving Eastside Boyle Heights for the Fairfax district & parts of the San Fernando Valley. Keiro- wanted to use the facilities to create a culturally sensitive retirement home where the Issei/immigrant, Japanese speaking seniors would find a comfortable environment where they could use their primary language, eat familiar food, & be understood in a cultural environment sensitive to their needs. I feel Keiro- did a good job in meeting their stated goals. But in 2015 Keiro- did an about face in taking an active role in caring for Japanese speaking seniors by selling the Keiro- complex to Pacifica Company without any advance notice to the Japanese American community and without any input or opinion since after all, the donations by Japanese Americans in the past made it possible to purchase the site in the first place. The agreement to sell Keiro- to Pacifica was predicated on Pacifica's promise to keep the same culturally sensitive retirement system for 5 years, but there is no guarantee thereafter. It is rumoured that Pacifica would resell the Keiro- property for profit and that could mean the elderly would be forced to move and find another suitable retirement home which would be an extreme burden on the remaining elderly. What happened to Keiro's mission statement to respect the elderly? I suspect greed. Keiro- was sold for $41 million. Now the Keiro- board has way more wiggle room to manage the money as they see fit with minimal oversight. (wink, wink) The Keiro- board keeps repeating over & over about how they will use the money to improve the lives of the Issei, but so far it seems very superficial. Sakura Gardens still retains the same staff due to the provisions in its sale. However, costs are going up from what I heard from some residents. Care is still similar with Japanese food options, Japanese speakIng employees, but I notice that many volunteers have stopped coming to what is now Sakura Gardens either in protest to the sale of Keiro- or to the fact they are not as actively welcomed on site. Care at Sakura Gardens still seems to echo the previous care by the former Keiro management, but many of the present residents feel uneasy about what will happen at the end of the 5 year period. The present care at Sakura Gardens is about a 4, but the Keiro- Organization gets 0 stars for its traitorous selling out of a major Japanese American institution that is still critically needed today. Greed does strange things to people even to the detriment of their own kind. Looks like Nikkei Garden in Arleta is the only other option in terms of a wholely Japanese American owned senior care organization. PS Many of the staff are still trying to maintain good service & morale, Ryo-ko Teramoto being one of the stalwarts.

I had to suddenly move my mother out of her home she lived in for over 50 years. I had no idea what…read moreI was gonna do. After searching for homes that fit my mother's needs, I came across Sakura Gardens. Tomoko and Daniel were so helpful in the process of admitting my mother who was extremely reluctant as you can expect! My mother has been in Sakura for almost a year now and she has acclimated quite well and seems to have a nice group of people to socialize with. I am so appreciative we found her a place where she is safe and well taken care of. The key is communication and Sakura does a good job at maintaining that.

Dawna at City View Memory Care in Los Angeles has been instrumental in making the journey easier…read moreand smoother than we could have imagined, admitting my sister (who has Dementia.) She is smart, kind, caring, cheerful, and truly goes above and beyond to make sure that my sister is made comfortable and cared for and that my family and I feel confident our sister is in a safe and happy environment. The staff is all wonderful! Celia, Marcia, Avi, Mendy...and etc. all an excellent top-notch team working there.

My family's experience with CityView has been wonderful from day one. Placing my father into memory…read morecare was one of the hardest decisions we've ever made, but the quality of care here has given us incredible peace of mind. From the moment we met Dawna B., we knew we were in good hands - she was compassionate, professional, and walked us through every step with clarity and empathy. The entire team is attentive, warm, and truly cares about every resident's dignity and well-being. The staff consistently go above and beyond - they get to know each person individually, are responsive to needs and preferences, and always greet family and residents with a smile. My father's routine, grooming, meals, and engagement in activities have all been handled with genuine care. I'm so grateful to have found a community where my dad is happy, safe, and thriving. Thank you, CityView, for the exceptional care you provide!

My Mom has been living at the Toluca Lake Manor small, 5 resident care home for 3-1/2 years. I am…read moregrateful to all the staff who interact with her all day, morning, evening & night. She is full care after strokes left her 'incapacitated', her word. They take extra time after putting her back to bed to do skin care to her legs & feet, and she is always dressed, hair done, room clean when I visit. We spend most of our time outside in the courtyard when weather permits and her cat, Prince, is petted by all the residents & staff. I am very appreciative to find this care home for her & her lovely cat.

Say they offer 24 hour service. But when I called at 11 pm to check on a patient they, gave me a…read moretongue lashing about not to call so late and the person had a motor mouth and was yelling over the phone. So if your thinking of putting you loved one there, tell them to have their heart attack during the day because it is too inconvenient between the hours of 10 pm and 5 am.

Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any…read morepotential residents and their family members. The initial visit, the admissions process and the move-in process took about a month; I moved into Independent Living about a month ago. All issues that arose were addressed by the Director of Sales and Communications, the Director of Resident Services and Moving Coordinator, and the maintenance staff; to my total satisfaction. For instance, negotiation with the movers was sticky, but satisfactorily resolved. I was picky about the paint colors in each room, but very happy with the results. My experience moving in has been no different. Maintenance has repaired and installed everything in a professional manner. So far they have installed a fan, Spectrum, mounted bookshelves and replaced a broken garbage disposal. And that's only what immediately comes to mind. I also arranged to have Hollenbeck pick up and deliver all of my prescriptions. And, since day one, I began meeting other residents. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have good conversations. Others have stopped me in the hall to chat ("Oh, you're the new resident with a cat..."). I haven't engaged in any activities yet, but I assume it's also a great way to meet the other residents. I'm very impressed with the staff (caring and of good cheer), the accommodations and the beautiful grounds (8.5 acres). When the time comes when I will need more care, I sense I will feel that I have chosen wisely.

I love Hollenbeck Palms…read more From the day Mom and her two cats moved in, she's told me about the new friends she continues to make, people who lead exceptional lives and who have become friends to me and our family, joining us for lunch, dinner or the theatre on premises or off. Hollenbeck Palms is itself a beautiful place, with space to stroll the gardens or watch the sun set behind downtown. There are multiple daily concerts, lectures and movies on prem and off, although Mom has been partial to the dance classes and personal training in the gym. Off premises, Hollenbeck is adjacent to some great neighborhood restaurants, and just across the river from restaurants and galleries in the Arts District, as well as the L.A. Music Center and Disney Hall. As a family, we have bonded with Jose, the bus driver, from the times Mom has invited more friends to lunch and a show than we can fit in our cars. When needed, there is a full range of medical and psychological support for both residents and families, from assisted residential living (Mom), to memory care, exceptional skilled nursing and on-site physicians. Because Hollenbeck Palms has been operated as a not-for-profit enterprise with a board of directors made up of residents and their families for well over 100 years, my family has been able to afford a quality of life for Mom better than anywhere else, and we have not worried that would change should we run into financial difficulty. However, more than anything else, I am constantly surprised by the kindness of every person who works there. Mom has been happy living at Hollenbeck Palms, and we are all very glad we found it.

I tried calling and I guess they are now having residents answer the phone. The lady who was…read moreanswered said she was a 90-year old Korean lady and there was no one younger than her there, and no one who spoke English

Lookup report complaints. Facility is segregated & some prior residents feel like they're going to…read moreget kicked out & facility turned into a Korean only place~https://secure.dss.ca.gov/CareFacilitySearch/Search/Detailview/197607682/740/#detailview LPAs reviewed files for ten (10) residents. Facility does not handle money for residents. The following residents' files were missing appraisals/needs and services plans: resident 1 (R1), resident 2 (R2), resident 3 (R3), resident 4 (R4), resident 6 (R6), resident 7 (R7), resident 8 (R8), resident 9 (R9) and resident 10 (R10). R7 and R10 have incomplete physician's reports that do not include information regarding residents' TB (tuberculosis) status. LPAs reviewed medications for the same ten (10) residents. LPAs observed missing medication orders from physicians in the following residents' files: R1 and R2. LPAs observed missing or incomplete centrally stored medication records in all 10 residents' files. LPAs observed the following residents missed medications: R2, R8 and R9. LPAs noted that the medications were left in the bubble packs, however staff had noted that the medication had been given. LPAs also observed that R3 requires injections and R3's physician indicated that R3 is unable to administer the injections. Staff at the facility indicate that they test R3's glucose levels and assist with giving injections. Staff that administer the injections and test the glucose levels are not Registered Nurses. LPA reviewed files for four (4) staff regularly scheduled at the facility. Staff 1 (S1) and Staff 2 (S2) have expired first aid certifications; S1's expired in June 2015 and S2's expired in February 2015. Staff that distribute medication have appropriate training. All staff have required training. Upon arrival to the facility LPAs met with Registered Nurse (RN)/Staff 5 (S5) who informed LPAs that he/she has worked at the facility for two weeks, four days per week and oversees facility caregivers. S5 indicated he/she assists all residents as needed. LPAs noted that S5 does not have a criminal record clearance and is not associated to this facility. Pursuant to Title 22 Division 6 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 809-D): The licensees representative was provided a copy of their appeal rights (LIC 9058 12/15) and their signature on this form acknowledges receipt of these rights. Exit Interview Conducted / A Copy of the Report Issued. https://secure.dss.ca.gov/CareFacilitySearch/Search/DisplayWebReport/197607682?iRptNum=10&reporttype=INSPECTION Licensing Program Analyst (LPA) Nino Santos conducted an unannounced complaint visit to this facility to initiate the investigation on the above complaint allegation. It is being alleged that the facility does not have sufficient spave to facilitate activities. During the visit, LPA conducted interviews, toured the facility and reviewed facility sketch/floor plan. Information received from interviews revealed that the facility activity area was moved from a former activity room/area to a section of the dining room. The former activity room measured approximately 30 feet by 30 feet and the section of the of the dining room being utilized for the new activity room/area measured approximately 23 feet by 21 feet. Information received also revealed that due to the layout of the dining room, the view of the resident(s) that participates in activities is obstructed and/or is hindered causing delays and/or interference with other functions. Based on information received, the allegation is deemed SUBSTANTIATED. Per California Code of Regulation, Title 22, Div 6, Chapter 8 the following deficiency was observed and cited: (Refer to LIC9099 - D). Exit interview conducted, appeal rights discussed, and a copy of this report was issued. https://secure.dss.ca.gov/CareFacilitySearch/Search/DisplayWebReport/197607682?iRptNum=5&reporttype=COMPLAINT

I was looking for senior home care for my 85 years old mother. A friend of mine referred me to…read moreAspire Senior Living. I checked the place out and I am extremely satisfied with Aspire senior .The caregivers are professional, compassionate, and truly dedicated to residents' well-being. They are always attentive, communicate clearly, and treat everyone with dignity and respect. The staff is knowledgeable and caring, making sure all medical and daily living needs are met. Their support has made a significant difference in comfort, safety, and peace of mind for both residents and families. I highly recommend this assisted living care service to anyone looking for reliable and high-quality care.

I have had to place my parents in assisted living facilities and have been to many assisted living…read morefacilities in Los Angeles. I can confidently say that Aspire Senior Living is the best! My father currently resides there, so I have an intimate knowledge of the operations at the facility. My father, who has Alzheimer's is happy, healthy and well cared for. The home is beautifully appointed, large and homey. In addition to that, you will not meet a more caring and competent staff. The owner, takes pride in personally knowing about both the resident and their family to personalize their stay. The staff is on top of all medical and psycho-social needs and alerts me with any type of change in condition. Placing a loved one in an assisted living facility is a very hard thing to do. Aspire Senior Living is as close to being at home, as you can get. Go take a look and see for yourself. Your aspirations will be met!

We moved Mom in just about a year ago and from the moment we toured Jackie's Hideaway until today,…read morewe have been really surprised with just how much we get with our residency. We used a placement service that identified JH for us. We had several tours of other homes that were all in the same Valley area, and all around the same cost. What immediately stood out were the owners and the team on site. All friendly, caring, truly kind people. Andrei, who gave us our tour, was friendly, so knowledgeable and totally honest. He even brought up previous ownership issues the facility had faced and other issues that as a business owner, he had learned through and made specific improvements to address any issues. The care team that is on site is just amazing. They cook all meals in the kitchens right there so you know your family member will be getting home cooked meals that are nutritious and delicious (do NOT visit during meal prep time or you WILL want a plate!) These ladies bring a smile to Mom's face when they engage and I can tell just how much Mom has enjoyed getting to know them. The facility is also lovely. There is ample space with really nicely sized private rooms and bathrooms. The homes are in lovely garden surroundings and I'm pretty sure Jackie's Hideaway has turned my Mom into a bird watcher!!! While touring facilities in searching for a spot, Jackie's Hideaway was the only location that didn't focus on the glitz and window dressing of the facility. At one spot, the owner only focused on how expensive all of the decor was and how my Mom would be surrounded with luxury. I needed my mom to be surrounded by care and people who were going to be there to help her and not let her worry for a single thing. My mom chooses to hang in her room, but other residents are usually in the TV room or enjoying the garden when it isn't too hot outside. This freedom to do what makes you most happy...as odd as it sounds...is a big plus in these types of facilities. Many spots do what is most convenient for the staff...NOT for the residents. Jackie's Hideaway does not take that route. We are SO thankful we found Jackie's Hideaway and know that their care has lifted anxiety and worry from Mom...and from us. We hope to be a long-term success story!!!

Priced at 9,000 a month when similar places are 6,000. We were dismayed by the owner's comments…read moreabout how much his staff was paid and how they deal with night time falls.

I was the patron at this facility. it is very clean and nicely decorated. I spent a month here and…read morewas more than satisfied. the owners are very nice and ready to supply your needs. The care givers are always around to help you with your questions, in fact it's like they can anticipate what you want. They are very conscientious about any disability, and are give good care. When I left I was a bit sad to leave everybody who had taken such care of me

The owners and management are professional, and the caregiving staff is qualified, thoughtful and…read morekind. If there was anything my husband needed they were always willing and quick to get to him and to get it for him they continuously put me at ease about leaving my love one in their hands facility is beautiful and well-kept. I will give them an AA and five stars Maxcine Wilson-Cooper