Many reasons why I keep coming back to LUCKY SMOKE SHOP but, primarily because of the fact that the…read moremost important thing to them is the client, making you the most important part of the interaction. They truly go above and beyond to ensure you get the best possible outcome. Team of truly amazing people, taking the time to share their experience and provide you genuine recommendations. Thank you team LUCKY SMOKE, you ROCK!!!!

Great spot!! Anything you need they got!! Love the wide selection of products they have! Great…read morecustomer service!

I've been coming to this location for years. The staff are always so kind and willing to answer any…read morequestions I have. Zach especially has always been someone I've seen every time I come in and I'll always remember a conversation we had the day I lost my father last year. I recently moved to Old Town and honestly it's well worth the time for me to make the stop over instead of finding anywhere downtown.

Zac and Gabby were extremely helpful and welcomed us at the door. They also recognized us as…read moreregulars. Assisted us with all of our question completely.

Random visit to see what glass they sell. Have been on the lookout for a replacement "Gandalf"…read moresince my OG sustained an irreparable fall which crushed me. A gandalf pipe with length and "feet" to keep them table stable are hard to come by. Despite the low cost to create, such pipes can carry a pricey value. The storefront is exactly on Touhy ave across the street from Target. The strip mall it's located in has just a few feet of gravel/ sand as parking. Best if you can back into a perpendicular park spot. As the other reviewer stated, backing out onto Touhy ave at any time can be tricky. This address is a short ways from the nearest intersection and oncoming traffic from either direction can by tricky to deal with. The attendant working the other night was named Edwin. Cool gent. Knew his stuff, no bs or up-selling. We spent time chatting about a variety of unique, newish styled pipes, bongs and recyclers. Pricing was from affordable to industry norms. Unless a piece is truly unique I try to keep my spending to thrifty. *Protip, in glass shops always see if they will price haggle. I mean, why not! Here, they will allow for some if you are crafty. Through our conversations and his willingness to show me a few more selections I ended up purchasing my first glycerin encased & a uniquely decorated long pipe as well. Glycerin encased pipes and bongs are hitting the market with a quickness these days. The reason being, that gel like, non-toxic glycerin substance, can be frozen or cooled and will hold a low temp longer allowing for a smooth cool hit. Not all glass is created the same and plain glass smoking pieces are known to break while in the freezer. Whichever piece you decide on, always inspect the merch. Ensure that it works for you, that you understand how to use and that cleaning will be simple. The store attendant should know enough to explain all of these integral details with you. Most glass shops have a common rule posted at the door which indicates, once you buy, absolutely no returns. Of course if you become a store regular, sometimes owners/ attendants may be lenient if there happens to be a factory defect. But like any merch which you plan to purchase, requires you the user to properly inspect that piece before leaving. Due to the experience, wide selections and pricing, I'll check them out again in the future.

The place has really friendly and knowledgeable staff. They have never been out of stock of what I…read moreneed. They seem to have a lot of stuff that I do not want as well, so I suspect that you will find whatever you are looking for unless you are looking for an 1800s opium pipe from China or the like. The prices seem on par with what I was used to prior to switching to this shop as my go to place. There is parking in the front and street parking on the closest side street. I always choose the side street (watch out for the pothole on the corner) because backing out onto Touhy does not seem like an overly safe thing to do.

The service and pricing at this shop is the best around. Jay is my guy and always has what i'm…read morelooking for and more. The selection is extensive and you can truly see that Jay cares for his client base and their needs. Additionally, the store is so clean and always smells so good. This is more than a smoke shop, it's a comfort place, it's a sanctuary for good vibes. The combination of fresh incense in the air and the in and out quality of service is impeccable. HIGHLY RECCOMEND!

My husband and I have been shopping at Whole Leaf for at least 8 years. They have the best…read moreselection in the entire city. We moved out of portage park a few years ago and still travel out of our way to come here. All our glass pieces are from here. Their customer service is always top notch, fair prices, and they always do little things to make you feel appreciated as a customer. Something as little as giving you a free lighter with your purchase is awesome and so appreciated. When one of our new pieces cracked from heat (not the shops fault at all), they gave us a discount on a new piece which is so appreciated. They also give good suggestions on products after getting to know you better. We purchased glass cleaner there from their recommendation and it works amazingly. Last time they suggested a grinder for us (not even looking for one) and it's hands down the best grinder we've ever owned. Whole leaf will always get our business!! If you're looking for an awesome glass/smoke shop definitely go here.

I've really enjoyed this place and have been a regular customer for about two years. However, my…read moremost recent experience was disappointing. I purchased a Posh, and when I opened it, it had a burnt flavor--clearly a defective. I understand that defects happen and it's not necessarily the store's fault, but when I went back two hours later during my lunch break to explain and ask for an exchange, they flat-out denied me, saying that because it was opened, there was nothing they could do. makes no sense I have to open it to smoke try it

Good owners very helpful with their recommendations , with a wide variety and fair prices, I…read morerecommend it for sure. The

Have been here twice it's not a very welcoming place to go to. The staff is very rude and not very…read moreinformative. I took my business elsewhere. They need to be educated on customer service.

Sell defective disposal vapes and then only exchange for same exact Broken item, because "it's…read morepolicy". InHouse Disposable Vape, SuperGlue strain does not work and they continue to sell it

Always on point with prices and has rewards program been going here for years with my father always…read morebeen treated with respect they really care about their customers and not thirsty for sales and always helpful

Friendly Staff, great selection, and good prices (plus, if you use cash, you have a little…read morebargaining power...wink, wink ;-) ).

What a beautiful set up . Big selection of glass pieces and…read morereally Informative , Charlie helped me pick out a beautiful hookah and glass pipe. Great addition to the Edison area. Most definitely recommend

This place is awesome. Always accommodating, awesome prices and knowledgeable staff. More than…read morejust a "smoke shop" at any corner in the city. This is an upscale smoke shop that will go out of their way to educate, and help you with your vape needs.

Always have amazing service, never feel rushed and they're always so helpful. Bonus is they have…read moregreat prices compared to the rest of the city.

Great experience! The young gentlemen was knowledgeable, friendly, and answered all my questions…read morewith a smile and without making me feel rushed. Also left with a free product to try out! Another great bonus - prices are GREAT.